Front of House Manager - Salem NH

Front of House ManagerWe are seeking a dedicated and professional Front of House Manager to oversee the daily operations of our establishment. The ideal candidate will be passionate about delivering exceptional guest experiences, maintaining high standards, and leading a team with enthusiasm and professionalism. If you thrive in a fast-paced environment and enjoy fostering a positive atmosphere, we invite you to join our team.Key ResponsibilitiesManage day-to-day front of house operations to ensure smooth service deliveryDevelop and maintain weekly staff schedules, ensuring adequate coverageTrain and mentor staff to uphold service standards and proper proceduresEnsure uniform compliance and proper grooming of all team membersHandle cash transactions accurately and responsiblyMaintain cleanliness of the front of house areas and restrooms throughout the day by following daily cleaning protocolsAddress and resolve customer concerns promptly and professionallyLead by example, demonstrating a positive attitude and professionalismConduct regular table visits to monitor service quality and guest satisfactionCollaborate closely with the Back of House Manager to ensure seamless operationsCommunicate effectively with staff and management about operational needs and areas for improvementIdentify problem areas and implement solutions to enhance guest experienceAccept and incorporate feedback constructively, fostering a growth-oriented environmentSkills and QualificationsProven experience in front of house management or hospitality leadershipExcellent communication and interpersonal skillsStrong organizational and time management abilitiesAbility to lead, motivate, and train staff effectivelyHigh level of professionalism and a positive attitudeAbility to handle customer concerns with tact and diplomacyFlexibility to work open availability, including evenings, weekends, and holidaysAttention to detail and commitment to cleanliness and presentationAbility to work collaboratively with team members and managementProblem-solving skills and adaptability in a dynamic environmentJoin our team and be part of a vibrant, customer-focused culture that values growth, teamwork, and excellence. We offer opportunities for professional development and a supportive work environment where your contributions make a real difference.J-18808-Ljbffr