{"schemaVersion":"jobsearcher.job.v1","id":"d093b9cebd59c6a91ba80d35","url":"https://jobsearcher.com/jobs/d093b9cebd59c6a91ba80d35","canonicalUrl":"https://jobsearcher.com/jobs/d093b9cebd59c6a91ba80d35","title":"Genesys Architect","description":"Position: Genesys Cloud ArchitectLocation: Hartford, CTLong Term ContractGenesys Cloud ArchitectResponsible for designing, implementing, and optimizing Genesys Cloud CX contact center solutions.Leads architecture for omnichannel routing (voice, chat, email, messaging), IVR/ACD flows, integrations, and security.Works closely with business and technical teams to deliver scalable, reliable, and compliant cloud contact center platforms.Key Skills:Genesys Cloud CX, Architect flows, APIs & integrations, SIP/VoIP, omnichannel routing, WEM (WFM/QM), cloud security.","company":"Transcend Softech","rawCompany":"transcend softech","city":"Bel Air","state":"MD","isRemote":false,"isActive":false,"createdAt":"2026-07-04T09:19:20.171Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1241.00","title":"Computer Network Architects","slug":"computer-network-architects"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Genesys Architect","description":"Position: Genesys Cloud ArchitectLocation: Hartford, CTLong Term ContractGenesys Cloud ArchitectResponsible for designing, implementing, and optimizing Genesys Cloud CX contact center solutions.Leads architecture for omnichannel routing (voice, chat, email, messaging), IVR/ACD flows, integrations, and security.Works closely with business and technical teams to deliver scalable, reliable, and compliant cloud contact center platforms.Key Skills:Genesys Cloud CX, Architect flows, APIs & integrations, SIP/VoIP, omnichannel routing, WEM (WFM/QM), cloud security.","datePosted":"2026-07-04T09:19:20.171Z","dateModified":"2026-07-04T09:19:20.171Z","hiringOrganization":{"@type":"Organization","name":"Transcend Softech","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bel Air","addressRegion":"MD","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d093b9cebd59c6a91ba80d35"},"url":"https://jobsearcher.com/jobs/d093b9cebd59c6a91ba80d35"}}