{"schemaVersion":"jobsearcher.job.v1","id":"d071630e5bff60cea7bf4e7e","url":"https://jobsearcher.com/jobs/d071630e5bff60cea7bf4e7e","canonicalUrl":"https://jobsearcher.com/jobs/d071630e5bff60cea7bf4e7e","title":"Network-Device Engineering Apprentice","description":"Job Summary:\nThe Network-Device Engineering Apprentice supports the Network-Device Engineering team in researching, sourcing, testing, validating, and accepting mobile-network devices and related equipment, including user equipment (UE), customer premises equipment (CPE), and network infrastructure devices.\n\nUnder the guidance of a designated journeyman or technical subject-matter expert, the apprentice learns and assists with device development lifecycles, network-device evaluation testing, conformance testing, regression testing, performance benchmarking, and regulatory or vendor compliance activities. The role works closely with engineering, network operations, roaming, sales, and other internal teams to help ensure devices perform reliably and meet IT&E's technical, operational, and customer-experience requirements.\n\nThe apprentice may support one or more device development programs, including Apple, Samsung, and other original equipment manufacturer (OEM) and original design manufacturer (ODM) programs. This position requires completion of assigned industry and specialized certifications, including Apple Carrier Development Certification, within timelines established by the Company as a condition of continued employment.\n\nEssential Duties and Responsibilities\nThe employee will:\n\nKnow and uphold IT&E's mission, policies and procedures, department objectives, quality standards, and safety requirements.\n\nAssist with coordinating the delivery, inventory, and scheduling of test and sample devices from infrastructure partners, OEMs, ODMs, CPE vendors, and other suppliers for network interoperability, inter-island conformance, validation, and acceptance testing.\n\nAssist in performing Network Device Evaluation Testing (NDET) and other industry-standard device tests in accordance with applicable 3GPP, GSMA, manufacturer, and IT&E network requirements.\n\nConduct supervised lab, field, and drive testing to support device conformance, acceptance, benchmarking, and best-practice validation.\n\nSupport regression and non-regression testing related to network maintenance, software upgrades, new network features, device interaction, and end-user quality of service/quality of experience (QoS/QoE).\n\nLearn to operate and maintain device and network protocol-analysis tools in lab and field environments, including Qualcomm QXDM, XCAL, XCAP, NEMO, COMPRION, and other approved testing platforms.\n\nAssist with device benchmarking and comparative testing, including throughput, latency, signal capture and retention, interoperability, SIM-card behavior, processor performance, handover sensitivity, network-mode performance, roaming restrictions, carrier aggregation, dual-SIM/dual-band functionality, and audio and video quality.\n\nAssist with the administration and operation of over-the-air (OTA) systems used to distribute approved network settings to production SIM/UICC cards.\n\nSupport verification of Hearing Aid Compatibility (HAC) requirements and coordinate findings or exceptions with the designated technical lead and Regulatory Officer.\n\nAssist in preparing device technical guidance, testing results, release notes, and support materials for frontline teams, Sales, Customer Care, and other internal stakeholders.\n\nProvide supervised Tier 2 device support to frontline teams for devices within IT&E's approved portfolio.\n\nSupport technical communications and project coordination with OEMs, ODMs, infrastructure partners, and other vendors.\n\nAssist with auditing, documentation, and escalation support for FCC-related programs and radio-frequency operational compliance, including CBRS requirements, as assigned.\n\nSupport the Roaming team with requested device implementation testing and participate in Global Roaming Quality (GRQ) testing in Guam, CNMI, and other operating markets as needed.\n\nMaintain accurate records of test devices, results, inventory, technical documentation, and assigned equipment.\n\nParticipate in internal training, cross-training, and knowledge-sharing activities to build technical capability and support team continuity.\n\nAssist other employees and functional areas, as needed, and perform other related duties or tasks as assigned.\n\nMinimum Educational and Work Experience Requirements\nEducation\n\nHigh school diploma or equivalent required.\n\nAssociate degree in telecommunications, electronics, information technology, computer science, or a related field is helpful but not required.\n\nExperience\n\nNo prior telecommunications experience is required for entry into the apprenticeship.\n\nPrior experience or coursework involving wireless networks, mobile-device troubleshooting, root-cause analysis, Android/iOS platforms, electronics, or technical support is preferred but not required.\n\nRequired Qualifications, Capabilities, And Skills\n\nMust provide a High School diploma or equivalent.\n\nMust be a US citizen or resident alien.\n\nMust be at least 18 years of age or older.\n\nMust be a resident of Guam for a period not less than three (3) consecutive years before entry into the program.\n\nMayor's Verification must be submitted upon hire.\n\nMust be able to attend a minimum of two (2) classes per semester as identified by program coordinator, while working forty (40) hours per week with IT&E.\n\nLicensure/Certification\n\nMust be able to obtain required industry and manufacturer certifications within established timelines.\n\nMust obtain Apple Carrier Development Certification as required by the Company.\n\nValid passport required or the ability to obtain one, as domestic and international travel may be required.\n\nSpecial Knowledge, Skills, and Abilities\nKnowledge of or ability to learn:\n\nMobile-device acceptance testing and network-device evaluation practices.\n\nWireless telecommunications concepts, including mobile-network performance, interoperability, roaming, SIM/UICC functionality, and device configuration.\n\nBasic Android and iOS device functionality and troubleshooting.\n\nDevice testing, root-cause analysis, and technical documentation practices.\n\nMicrosoft Office applications, particularly Excel, Outlook, Word, and Access.\n\nRecordkeeping, inventory control, report preparation, and file management.\n\nApplicable safety, regulatory, vendor, and quality requirements.\n\nAbility to:\n\nLearn and apply technical testing procedures with a high level of accuracy and attention to detail.\n\nAnalyze test results, identify issues, and elevate findings appropriately.\n\nOperate computers, testing equipment, office equipment, and telecommunications tools.\n\nManage time, organize multiple assignments, and meet established deadlines.\n\nCommunicate clearly and professionally with employees, vendors, and internal stakeholders, both verbally and in writing.\n\nListen actively, ask appropriate technical questions, and follow direction from the journeyman or technical lead.\n\nEstablish and maintain effective working relationships with coworkers, vendors, customers, and the public.\n\nTravel domestically and internationally when required.\n\n#J-18808-Ljbffr","company":"Citadel Pacific","rawCompany":"citadel pacific","city":"Brooklyn","state":"NY","isRemote":false,"isActive":true,"createdAt":"2026-08-22T03:12:31.119Z","occupations":[{"code":"17-2061.00","title":"Computer Hardware Engineers","slug":"computer-hardware-engineers"},{"code":"17-2112.02","title":"Validation Engineers","slug":"validation-engineers"},{"code":"15-1241.01","title":"Telecommunications Engineering Specialists","slug":"telecommunications-engineering-specialists"}],"industries":[{"code":"517112","title":"Wireless Telecommunications Carriers (except Satellite)","slug":"wireless-telecommunications-carriers-except-satellite"},{"code":"517810","title":"All Other Telecommunications","slug":"all-other-telecommunications"},{"code":"517111","title":"Wired Telecommunications Carriers","slug":"wired-telecommunications-carriers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Network-Device Engineering Apprentice","description":"Job Summary:\nThe Network-Device Engineering Apprentice supports the Network-Device Engineering team in researching, sourcing, testing, validating, and accepting mobile-network devices and related equipment, including user equipment (UE), customer premises equipment (CPE), and network infrastructure devices.\n\nUnder the guidance of a designated journeyman or technical subject-matter expert, the apprentice learns and assists with device development lifecycles, network-device evaluation testing, conformance testing, regression testing, performance benchmarking, and regulatory or vendor compliance activities. The role works closely with engineering, network operations, roaming, sales, and other internal teams to help ensure devices perform reliably and meet IT&E's technical, operational, and customer-experience requirements.\n\nThe apprentice may support one or more device development programs, including Apple, Samsung, and other original equipment manufacturer (OEM) and original design manufacturer (ODM) programs. This position requires completion of assigned industry and specialized certifications, including Apple Carrier Development Certification, within timelines established by the Company as a condition of continued employment.\n\nEssential Duties and Responsibilities\nThe employee will:\n\nKnow and uphold IT&E's mission, policies and procedures, department objectives, quality standards, and safety requirements.\n\nAssist with coordinating the delivery, inventory, and scheduling of test and sample devices from infrastructure partners, OEMs, ODMs, CPE vendors, and other suppliers for network interoperability, inter-island conformance, validation, and acceptance testing.\n\nAssist in performing Network Device Evaluation Testing (NDET) and other industry-standard device tests in accordance with applicable 3GPP, GSMA, manufacturer, and IT&E network requirements.\n\nConduct supervised lab, field, and drive testing to support device conformance, acceptance, benchmarking, and best-practice validation.\n\nSupport regression and non-regression testing related to network maintenance, software upgrades, new network features, device interaction, and end-user quality of service/quality of experience (QoS/QoE).\n\nLearn to operate and maintain device and network protocol-analysis tools in lab and field environments, including Qualcomm QXDM, XCAL, XCAP, NEMO, COMPRION, and other approved testing platforms.\n\nAssist with device benchmarking and comparative testing, including throughput, latency, signal capture and retention, interoperability, SIM-card behavior, processor performance, handover sensitivity, network-mode performance, roaming restrictions, carrier aggregation, dual-SIM/dual-band functionality, and audio and video quality.\n\nAssist with the administration and operation of over-the-air (OTA) systems used to distribute approved network settings to production SIM/UICC cards.\n\nSupport verification of Hearing Aid Compatibility (HAC) requirements and coordinate findings or exceptions with the designated technical lead and Regulatory Officer.\n\nAssist in preparing device technical guidance, testing results, release notes, and support materials for frontline teams, Sales, Customer Care, and other internal stakeholders.\n\nProvide supervised Tier 2 device support to frontline teams for devices within IT&E's approved portfolio.\n\nSupport technical communications and project coordination with OEMs, ODMs, infrastructure partners, and other vendors.\n\nAssist with auditing, documentation, and escalation support for FCC-related programs and radio-frequency operational compliance, including CBRS requirements, as assigned.\n\nSupport the Roaming team with requested device implementation testing and participate in Global Roaming Quality (GRQ) testing in Guam, CNMI, and other operating markets as needed.\n\nMaintain accurate records of test devices, results, inventory, technical documentation, and assigned equipment.\n\nParticipate in internal training, cross-training, and knowledge-sharing activities to build technical capability and support team continuity.\n\nAssist other employees and functional areas, as needed, and perform other related duties or tasks as assigned.\n\nMinimum Educational and Work Experience Requirements\nEducation\n\nHigh school diploma or equivalent required.\n\nAssociate degree in telecommunications, electronics, information technology, computer science, or a related field is helpful but not required.\n\nExperience\n\nNo prior telecommunications experience is required for entry into the apprenticeship.\n\nPrior experience or coursework involving wireless networks, mobile-device troubleshooting, root-cause analysis, Android/iOS platforms, electronics, or technical support is preferred but not required.\n\nRequired Qualifications, Capabilities, And Skills\n\nMust provide a High School diploma or equivalent.\n\nMust be a US citizen or resident alien.\n\nMust be at least 18 years of age or older.\n\nMust be a resident of Guam for a period not less than three (3) consecutive years before entry into the program.\n\nMayor's Verification must be submitted upon hire.\n\nMust be able to attend a minimum of two (2) classes per semester as identified by program coordinator, while working forty (40) hours per week with IT&E.\n\nLicensure/Certification\n\nMust be able to obtain required industry and manufacturer certifications within established timelines.\n\nMust obtain Apple Carrier Development Certification as required by the Company.\n\nValid passport required or the ability to obtain one, as domestic and international travel may be required.\n\nSpecial Knowledge, Skills, and Abilities\nKnowledge of or ability to learn:\n\nMobile-device acceptance testing and network-device evaluation practices.\n\nWireless telecommunications concepts, including mobile-network performance, interoperability, roaming, SIM/UICC functionality, and device configuration.\n\nBasic Android and iOS device functionality and troubleshooting.\n\nDevice testing, root-cause analysis, and technical documentation practices.\n\nMicrosoft Office applications, particularly Excel, Outlook, Word, and Access.\n\nRecordkeeping, inventory control, report preparation, and file management.\n\nApplicable safety, regulatory, vendor, and quality requirements.\n\nAbility to:\n\nLearn and apply technical testing procedures with a high level of accuracy and attention to detail.\n\nAnalyze test results, identify issues, and elevate findings appropriately.\n\nOperate computers, testing equipment, office equipment, and telecommunications tools.\n\nManage time, organize multiple assignments, and meet established deadlines.\n\nCommunicate clearly and professionally with employees, vendors, and internal stakeholders, both verbally and in writing.\n\nListen actively, ask appropriate technical questions, and follow direction from the journeyman or technical lead.\n\nEstablish and maintain effective working relationships with coworkers, vendors, customers, and the public.\n\nTravel domestically and internationally when required.\n\n#J-18808-Ljbffr","datePosted":"2026-08-22T03:12:31.119Z","dateModified":"2026-08-22T03:12:31.119Z","hiringOrganization":{"@type":"Organization","name":"Citadel Pacific","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Brooklyn","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d071630e5bff60cea7bf4e7e"},"url":"https://jobsearcher.com/jobs/d071630e5bff60cea7bf4e7e"}}