{"schemaVersion":"jobsearcher.job.v1","id":"d01ce3e01d0e2d39d71c76ed","url":"https://jobsearcher.com/jobs/d01ce3e01d0e2d39d71c76ed","canonicalUrl":"https://jobsearcher.com/jobs/d01ce3e01d0e2d39d71c76ed","title":"Program Supervisor - Residential","description":"Description:\nTitle: Program Supervisor - Residential\nFLSA Status: Exempt\nPurpose:\nThe Program Supervisor is responsible for overseeing the daily operations and delivery of services within an assigned program. This role provides leadership and direct supervision to program staff, ensuring high-quality, client-centered services that align with organizational goals, policies, and regulatory standards. The Program Supervisor facilitates team communication, supports staff development, and ensures program compliance through performance evaluation, record review, and ongoing quality improvement efforts. Additionally, the position fosters partnerships with community agencies and stakeholders to support client needs, promotes a positive and inclusive work environment, and contributes to strategic planning and innovation within the program.\nEducation and Experience:\nRequired:\nBachelor's degree in one of the behavioral sciences (social work, psychology, or human services) or a related field from an accredited college or university AND have 2,000 hours (1 year) of experience in the delivery of service to persons with mental illness\nOR\nQualified as a mental health practitioner within the State of Minnesota by one of the following:\nAt least 30 semester/45 quarter credits AND 2,000 hours of supervised experience in the provision of mental health services. OR\n4,000 hours of supervised experience in the provision of mental health services.\n2 years of experience leading the provision of services to people with mental illness is required.\nPrevious professional experience supervising employees.\nPreferred:\nMaster's degree in one of the behavioral sciences (social work, psychology, or human services) or a related field from an accredited college or university\nAdditional Requirements:\nMust not be actively receiving services from Guild and must not have received services within the last two years.\nA valid Class ‘D’ Driver’s License, reliable vehicle, satisfactory driving record and necessary insurance.\n\nGuild’s Employer Promise\nWe know you do your best work when you feel supported and have the flexibility to meet all of life’s demands, no matter what those demands might be. Guild is an environment where your emotional, physical, and social wellbeing matters. A place where we’re motivated to care for each other and to work together to make a difference in the lives of our clients. We show up for our clients and we show up for each other. And Guild shows up for you.\nAbout Guild\nGuild is a Minnesota not-for-profit 501(c)(3) organization that empowers those living with mental illness and/or experiencing long-term homelessness by helping them find the tools they need to lead stable, fulfilling lives in communities of their choosing.\nBenefit Highlights\nGuild Services offers a range of benefits, including medical, dental, and vision coverage; flexible spending, HSA, short and long-term disability; Paid Time Off; paid holidays; wellness hours; 403(b); life insurance; and more. Eligibility requirements and other terms and conditions apply.\nThe salary range for this position is between $73,000 - $80,000 annually. The range reflects the minimum and maximum salary for the position. Compensation will depend on the candidate’s professional experience, skills, and relevant education, training, and certifications.\nRequirements:\nKey Responsibilities:\nDuties and Responsibilities:\nProvide leadership and supervision to assigned staff to ensure compliance with agency policies and standards.\nProvide supervision to team staff members with a focus on providing services to clients according to their functioning level, readiness for change, and facilitation of appropriate interventions in areas of health.\nEvaluate performance of staff supervised.\nCommunicate responsibilities and expectations to staff, maintain communications with employees and provide ongoing oral and written assessment of their performance.\nFacilitate regular program meetings to discuss changes in client needs that might necessitate changes in level of care, resources, etc.\nEnsure that individual records are complete, reflect the service being provided and meet agency standards.\nDevelop and maintain relationships with social service providers, community providers, county providers, etc.\nCollaborate with staff in problem-solving and advocacy for clients with a goal of building staff skills and independence.\nPromote an inclusive, diverse, culturally competent, and respectful work environment.\nSupport and exhibit Guild values of empowerment, dignity, collaboration, innovation, and perseverance.\nOther duties as assigned.\nRequired Skills/Abilities:\nKnowledge of mental illness and the needs of people with mental illness.\nKnowledge of social service resources and community resources.\nKnowledge of referral processes for psychiatry, primary care, specialty care, etc.\nAbility to adapt to changing conditions and willingness to champion new business processes within the program.\nAbility to lead and manage teams, create workflows, and ensure a positive, productive and efficient work environment.\nAbility to develop and maintain receptive, open, and approachable lines of communication with clients and staff, and provide a friendly environment for visitors.\nStrong written and verbal communication skills, including composing, proofreading, and editing.\nPresentation and meeting facilitation skills.\nAbility to work as a proactive and positive member of a team to deliver quality services.\nAbility to maintain confidentiality of organization, personnel information, and client data.\nAbility to use sound judgment and maintain healthy professional boundaries.\nAnalytical and problem-solving skills.\nAbility to meet deadlines and set priorities.\nProficiency with a variety of web-based software and databases, including Microsoft Office Suite.\nWorking Conditions:\nThis position primarily works in the field as services are provided to clients wherever needed.\nSome activities may be required in the community.\nTravel may be required to other program sites.\nRequires transporting clients in a personal vehicle regularly.\nThis position has the potential to come into contact with bodily fluids, communicable diseases, tobacco smoke, and household pets.\nProlonged periods at a desk, working on a computer.\nWalking and standing continuously for hours at a time.\nManual dexterity for tasks such as taking notes, using technological devices for documentation, or assisting clients with certain activities if needed.\nMust be ambulatory and able to negotiate stairways.\nThe ability to lift and carry heavy weights that could be up to 25 pounds.","company":"Guildservices","rawCompany":"guildservices","city":"West St Paul","state":"MN","isRemote":false,"isActive":false,"createdAt":"2026-08-06T16:25:06.885Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"21-1023.00","title":"Mental Health and Substance Abuse Social Workers","slug":"mental-health-and-substance-abuse-social-workers"},{"code":"11-9111.00","title":"Medical and Health Services Managers","slug":"medical-and-health-services-managers"}],"industries":[{"code":"621420","title":"Outpatient Mental Health and Substance Abuse Centers","slug":"outpatient-mental-health-and-substance-abuse-centers"},{"code":"623220","title":"Residential Mental Health and Substance Abuse Facilities","slug":"residential-mental-health-and-substance-abuse-facilities"},{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Supervisor - Residential","description":"Description:\nTitle: Program Supervisor - Residential\nFLSA Status: Exempt\nPurpose:\nThe Program Supervisor is responsible for overseeing the daily operations and delivery of services within an assigned program. This role provides leadership and direct supervision to program staff, ensuring high-quality, client-centered services that align with organizational goals, policies, and regulatory standards. The Program Supervisor facilitates team communication, supports staff development, and ensures program compliance through performance evaluation, record review, and ongoing quality improvement efforts. Additionally, the position fosters partnerships with community agencies and stakeholders to support client needs, promotes a positive and inclusive work environment, and contributes to strategic planning and innovation within the program.\nEducation and Experience:\nRequired:\nBachelor's degree in one of the behavioral sciences (social work, psychology, or human services) or a related field from an accredited college or university AND have 2,000 hours (1 year) of experience in the delivery of service to persons with mental illness\nOR\nQualified as a mental health practitioner within the State of Minnesota by one of the following:\nAt least 30 semester/45 quarter credits AND 2,000 hours of supervised experience in the provision of mental health services. OR\n4,000 hours of supervised experience in the provision of mental health services.\n2 years of experience leading the provision of services to people with mental illness is required.\nPrevious professional experience supervising employees.\nPreferred:\nMaster's degree in one of the behavioral sciences (social work, psychology, or human services) or a related field from an accredited college or university\nAdditional Requirements:\nMust not be actively receiving services from Guild and must not have received services within the last two years.\nA valid Class ‘D’ Driver’s License, reliable vehicle, satisfactory driving record and necessary insurance.\n\nGuild’s Employer Promise\nWe know you do your best work when you feel supported and have the flexibility to meet all of life’s demands, no matter what those demands might be. Guild is an environment where your emotional, physical, and social wellbeing matters. A place where we’re motivated to care for each other and to work together to make a difference in the lives of our clients. We show up for our clients and we show up for each other. And Guild shows up for you.\nAbout Guild\nGuild is a Minnesota not-for-profit 501(c)(3) organization that empowers those living with mental illness and/or experiencing long-term homelessness by helping them find the tools they need to lead stable, fulfilling lives in communities of their choosing.\nBenefit Highlights\nGuild Services offers a range of benefits, including medical, dental, and vision coverage; flexible spending, HSA, short and long-term disability; Paid Time Off; paid holidays; wellness hours; 403(b); life insurance; and more. Eligibility requirements and other terms and conditions apply.\nThe salary range for this position is between $73,000 - $80,000 annually. The range reflects the minimum and maximum salary for the position. Compensation will depend on the candidate’s professional experience, skills, and relevant education, training, and certifications.\nRequirements:\nKey Responsibilities:\nDuties and Responsibilities:\nProvide leadership and supervision to assigned staff to ensure compliance with agency policies and standards.\nProvide supervision to team staff members with a focus on providing services to clients according to their functioning level, readiness for change, and facilitation of appropriate interventions in areas of health.\nEvaluate performance of staff supervised.\nCommunicate responsibilities and expectations to staff, maintain communications with employees and provide ongoing oral and written assessment of their performance.\nFacilitate regular program meetings to discuss changes in client needs that might necessitate changes in level of care, resources, etc.\nEnsure that individual records are complete, reflect the service being provided and meet agency standards.\nDevelop and maintain relationships with social service providers, community providers, county providers, etc.\nCollaborate with staff in problem-solving and advocacy for clients with a goal of building staff skills and independence.\nPromote an inclusive, diverse, culturally competent, and respectful work environment.\nSupport and exhibit Guild values of empowerment, dignity, collaboration, innovation, and perseverance.\nOther duties as assigned.\nRequired Skills/Abilities:\nKnowledge of mental illness and the needs of people with mental illness.\nKnowledge of social service resources and community resources.\nKnowledge of referral processes for psychiatry, primary care, specialty care, etc.\nAbility to adapt to changing conditions and willingness to champion new business processes within the program.\nAbility to lead and manage teams, create workflows, and ensure a positive, productive and efficient work environment.\nAbility to develop and maintain receptive, open, and approachable lines of communication with clients and staff, and provide a friendly environment for visitors.\nStrong written and verbal communication skills, including composing, proofreading, and editing.\nPresentation and meeting facilitation skills.\nAbility to work as a proactive and positive member of a team to deliver quality services.\nAbility to maintain confidentiality of organization, personnel information, and client data.\nAbility to use sound judgment and maintain healthy professional boundaries.\nAnalytical and problem-solving skills.\nAbility to meet deadlines and set priorities.\nProficiency with a variety of web-based software and databases, including Microsoft Office Suite.\nWorking Conditions:\nThis position primarily works in the field as services are provided to clients wherever needed.\nSome activities may be required in the community.\nTravel may be required to other program sites.\nRequires transporting clients in a personal vehicle regularly.\nThis position has the potential to come into contact with bodily fluids, communicable diseases, tobacco smoke, and household pets.\nProlonged periods at a desk, working on a computer.\nWalking and standing continuously for hours at a time.\nManual dexterity for tasks such as taking notes, using technological devices for documentation, or assisting clients with certain activities if needed.\nMust be ambulatory and able to negotiate stairways.\nThe ability to lift and carry heavy weights that could be up to 25 pounds.","datePosted":"2026-08-06T16:25:06.885Z","dateModified":"2026-08-06T16:25:06.885Z","hiringOrganization":{"@type":"Organization","name":"Guildservices","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"West St Paul","addressRegion":"MN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d01ce3e01d0e2d39d71c76ed"},"url":"https://jobsearcher.com/jobs/d01ce3e01d0e2d39d71c76ed"}}