{"schemaVersion":"jobsearcher.job.v1","id":"d0087f007e98ecc6fb0f282d","url":"https://jobsearcher.com/jobs/d0087f007e98ecc6fb0f282d","canonicalUrl":"https://jobsearcher.com/jobs/d0087f007e98ecc6fb0f282d","title":"Dispatcher","description":"Precision Elevator is part of American Elevator Group (AEG), the largest independent elevator service company in North America, consisting of a collection of well-established elevator service companies operating throughout the United States. Backed by Arcline Investment Management, AEG has a significant footprint in the elevator industry and is rapidly growing. Due to growth, we are looking for an experienced Dispatcher in our Brooklyn, NY office.\n\nThe Dispatcher will coordinate field activities and staff by delivering assignments, instructions, and alerts via the organizations communications network.\n\nResponsibilities:\nAnswers incoming calls and communications; determine and assign the priority level of a call.\nCoordinates response and delivery of received information to field staff.\nDispatches and deploys staff, vehicles, and/or units based on communications received. Provide instructions before the arrival of the mechanic.\nAdeptly uses multi-line telephone system and other communications methods and networks.\nTranslating information to the appropriate codes.\nPerforming emergency dispatch and crisis intervention services for entrapments.\nRespond to a wide array of emergency and non-emergency complaints and services.\nAsking questions and determining the caller situation via interpretation, analyses, and anticipation.\nAssisting the mechanics in completed their time tickets in the system.\nEnter and update information in computer databases.\nPerforms other duties as assigned.\nWork Environment & Hazards:\nThis job operates in a general office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.\n\nSpecial Physical Demands:\nThis is a sedentary role; however, some filing is required. This would require the ability to lift files up-to fifteen pounds, open filing cabinets and bend or stand, as necessary.\n\nWork Contact Group:\nSignificant contact with mechanics and field staff\nBilingual Russian strongly preferred.\nHigh school diploma or equivalent required.\nAt least one year of related experience required.\nExcellent verbal communication skills.\nAbility to execute directions accurately and with speed.\nExcellent interpersonal and customer service skills.\nExcellent organizational skills and diligence.\nStrong analytical and critical thinking skills.\nAbility to prioritize tasks, delegating when appropriate.\nAbility to operate or to quickly learn a variety of communications systems.\nWe are proud to offer a comprehensive benefits package designed to support the health, well-being, and professional growth of our team. Benefits include competitive salary, 90% employer covered health insurance, dental, and vision insurance, alongside various employer sponsored benefits. Highly competitive 401(k) safe harbor match which is 100% vested upon plan entry, generous paid time off, flexible work arrangements, professional development opportunities with tuition reimbursement, and more!\nAEG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.","company":"Precision Elevator","rawCompany":"precision elevator","city":"Brooklyn","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-07-15T15:43:29.434Z","occupations":[{"code":"43-5032.00","title":"Dispatchers, Except Police, Fire, and Ambulance","slug":"dispatchers-except-police-fire-and-ambulance"},{"code":"43-5031.00","title":"Public Safety Telecommunicators","slug":"public-safety-telecommunicators"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"}],"industries":[{"code":"238290","title":"Other Building Equipment Contractors","slug":"other-building-equipment-contractors"},{"code":"561421","title":"Telephone Answering Services","slug":"telephone-answering-services"},{"code":"238990","title":"All Other Specialty Trade Contractors","slug":"all-other-specialty-trade-contractors"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Dispatcher","description":"Precision Elevator is part of American Elevator Group (AEG), the largest independent elevator service company in North America, consisting of a collection of well-established elevator service companies operating throughout the United States. Backed by Arcline Investment Management, AEG has a significant footprint in the elevator industry and is rapidly growing. Due to growth, we are looking for an experienced Dispatcher in our Brooklyn, NY office.\n\nThe Dispatcher will coordinate field activities and staff by delivering assignments, instructions, and alerts via the organizations communications network.\n\nResponsibilities:\nAnswers incoming calls and communications; determine and assign the priority level of a call.\nCoordinates response and delivery of received information to field staff.\nDispatches and deploys staff, vehicles, and/or units based on communications received. Provide instructions before the arrival of the mechanic.\nAdeptly uses multi-line telephone system and other communications methods and networks.\nTranslating information to the appropriate codes.\nPerforming emergency dispatch and crisis intervention services for entrapments.\nRespond to a wide array of emergency and non-emergency complaints and services.\nAsking questions and determining the caller situation via interpretation, analyses, and anticipation.\nAssisting the mechanics in completed their time tickets in the system.\nEnter and update information in computer databases.\nPerforms other duties as assigned.\nWork Environment & Hazards:\nThis job operates in a general office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.\n\nSpecial Physical Demands:\nThis is a sedentary role; however, some filing is required. This would require the ability to lift files up-to fifteen pounds, open filing cabinets and bend or stand, as necessary.\n\nWork Contact Group:\nSignificant contact with mechanics and field staff\nBilingual Russian strongly preferred.\nHigh school diploma or equivalent required.\nAt least one year of related experience required.\nExcellent verbal communication skills.\nAbility to execute directions accurately and with speed.\nExcellent interpersonal and customer service skills.\nExcellent organizational skills and diligence.\nStrong analytical and critical thinking skills.\nAbility to prioritize tasks, delegating when appropriate.\nAbility to operate or to quickly learn a variety of communications systems.\nWe are proud to offer a comprehensive benefits package designed to support the health, well-being, and professional growth of our team. Benefits include competitive salary, 90% employer covered health insurance, dental, and vision insurance, alongside various employer sponsored benefits. Highly competitive 401(k) safe harbor match which is 100% vested upon plan entry, generous paid time off, flexible work arrangements, professional development opportunities with tuition reimbursement, and more!\nAEG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.","datePosted":"2026-07-15T15:43:29.434Z","dateModified":"2026-07-15T15:43:29.434Z","hiringOrganization":{"@type":"Organization","name":"Precision Elevator","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Brooklyn","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"d0087f007e98ecc6fb0f282d"},"url":"https://jobsearcher.com/jobs/d0087f007e98ecc6fb0f282d"}}