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Application management experience (Atlassian Stack - JIRA, Confluence, Wiki, Bitbucket) Provides Support process by serving as Tier 1 / Tier 2 point of contact and owner of problem/incident.
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Desired Skills:Project ManagementITSM ( Project management, Incident, Release, Change)Excellent communication skills. They should be able to work and collaborate with peers, management, business partners, staff, and other vendors.
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Our vision is to create a more secure digital world by providing the highest quality incident response, risk management, and digital forensic services to clients of all sizes. Our team is composed of recognized experts and incident responders with deep technical expertise and experience in investigations, data breach response, digital forensics, and information security.
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Act as an internal consultant and evangelist for systems, supporting training and documentation, incident management, and enhancements based on business need. Coordinates content management lifecycle among all stakeholders.
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Hands-on experience (at min 1 year) managing/Maintaining SLAs and OLAs & outage/incident engagement in Microsoft tech stack/SDLC env (both operational& technical) Supports creation and management of Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) with other operational teams.
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Experience implementing and adhering to ITIL and ITSM standards, including Incident and Problem Management frameworks. Support GE Aerospaces Knowledge Management strategy, ensuring local needs and regulations are taken into consideration.
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Reporting to the Head of SOC, the ideal candidate as Security Services Engineer will provide incident response and analysis of customer data within a 24x7 Security Operation Center as part of a global team.
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Handle security incident escalation via Cyber Case Management tools, SIEM, ITSM, email, phone, or walk-up. Formal education or certifications in incident response, forensics, cyber security case management, IT technology, networking, or related topics.
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Support the development and maintenance of all security documentation such as the System Security Plan, Privacy Impact Assessment, Configuration Management Plan, Contingency Plan, Contingency Plan Test Report, POA&M, annual FISMA assessment, and incident reports.
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The primary modules will be Incident Management, Risk Management, Audit and Compliance, Claims, Industrial Hygiene and Occupational Healt. Raising risks, issues and escalation to senior management and customer.
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Implements, maintains, and operates Identity Access Management (IAM) components, including single sign-on and multi-factor authentication. The Information Security Analyst II assists in incident response activities, participates in Information Security projects, and helps maintain compliance with the organization's Information Security policies and procedures.
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In this role you will be responsible for overseeing the day-to-day operations of our security program, including threat detection, vulnerability management, incident response, and cloud security compliance.
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We are looking for a Product Management leader who deeply understands Security Operations, Automation, Incident Response, and is itching to lead innovation in security automation. You have 5+ years of experience in one or more of Detection Engineering, Security Operations, Security Incident Response, either as a senior analyst/lead or as a product manager building products in this space such as SIEMs, SOARs, Threat Hunting tools, Threat Intelligence tools.
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Experience with API management tools, Postman. Experience performing bug/incident investigation, root cause analysis to surface and report trends to development teams. Experience with API management tools, Postman.
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They will be managing the incidents using the incident management, knowledge base, and request fulfillment processes. A client in Phoenix is looking for fully remote tier 1 service desk candidate.
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incident management jobs in Redding, CT
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