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SAP Basis, SAP Cloud and client communication. Supports critical customer situations in conjunction with Major Incident Management MIM , SAP Enterprise Cloud Services Customer Office teams and SAP Product Support, as applicable activities.
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Build relationships with key client executives and the support ecosystem, especially identifying new "white space" relationships, to generate and develop ideas, support pursuit opportunities, and foster positive relationships and collaboration.
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Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
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Senior Associates in our Private Client Services practice, manage and support their team on multiple engagements for a wide range of sophisticated clients, including some of the Wealthiest Families in the US, Family Offices, Owner Operated Business Entities, Alternative Investment Fund Principals, Trusts and Estates.
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Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction. Cross-functional Collaboration: Collaborate with internal teams, including product support, developer relations, marketing, and revenue operations, to align our offerings with customer business needs effectively.
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Conduct customer service and client support duties. About Us: We are a dynamic and client-focused financial services organization specializing in insurance sales. If you are a motivated, self-paced individual looking to make a mark in the financial services industry, join us in a role that prioritizes client satisfaction, work-life balance, and career advancement.
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Monitors daily operational indicators and identifies additional needs required to provide quality client support. Serves as client advocate and acts as escalation point to coordinate resolution of service incidents and technical issues that pose substantial customer, regulatory or financial impacts.
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Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS). 30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores.
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Develop expertise on data types and formats available from client and fund accounting systems; plan for how the available data will impact the design of technology solutions and the potential opportunity or challenges with implementing technology.
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Client Support: Provide excellent customer support to address client queries and concerns. Underwriting: Collaborate with underwriting to address client underwriting queries and facilitate policy issuance.
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The Independence Consulting Manager will play a significant role in assisting our partners, principals, managing directors (PPMDs) and professionals in evaluating new opportunities (audit or other) or existing relationships for a client (or prospect) or an affiliate of one that is subject to independence requirements, including firm monitored private equity firms and portfolio companies.
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SNI is assisting a reputable Law Firm looking for grow their team with a Legal Assistant / Paralegal who will be support family law, worker's compensation, and litigation within the practice. Experience with Family Law Software, including inputting and generating financial affidavits and child support guidelines.
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The client issues we work with range from the need for a comprehensive HR strategy to determining the need for new and enabling technologies, to streamlining HR operations and transforming the way HR is delivered.
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Our government client is looking for an experienced VMWare Administrator on a hybrid 12+ months renewable contract opportunity in Hartford, CT. Network Services: Provides second and third level support for network connectivity, or related network issues for user community; assists with diagnoses and resolution of network problems; assists with the configuration of network components; resets and reinitializes devices when appropriate; assist in executing specific disaster recovery plans; provides user support and on the spot training to users; performs related duties as required.
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People analytics: Analyze data and derive insights to support taking our talent acquisition process to the next level. Recruitment: Get deep insights behind the scenes of the complex recruitment lifecycle of a fast-growing organization and support recruitment initiatives.
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client support jobs in Manchester, CT
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