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Support the development and maintenance of all security documentation such as the System Security Plan, Privacy Impact Assessment, Configuration Management Plan, Contingency Plan, Contingency Plan Test Report, POA&M, annual FISMA assessment, and incident reports.
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Reporting to the Head of SOC, the ideal candidate as Security Services Engineer will provide incident response and analysis of customer data within a 24x7 Security Operation Center as part of a global team.
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Hands-on experience (at min 1 year) managing/Maintaining SLAs and OLAs & outage/incident engagement in Microsoft tech stack/SDLC env (both operational& technical) Supports creation and management of Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) with other operational teams.
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Familiarity with security technologies, vulnerability management, and incident response practices. Bachelor's degree in Business Administration, Contract Management, or equivalent work experience.
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Provides assistance with support, incident management, problem management and change management for cloud resources monitored by iT1 Managed Services. Assist in management and deployment of end user and server patches and updates, including research of operational effects of the same prior to deployment.
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They will be managing the incidents using the incident management, knowledge base, and request fulfillment processes. A client in Phoenix is looking for fully remote tier 1 service desk candidate.
RemoteExpandUpdated 10 days ago - UpvoteDownvoteShare Job
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Strong understanding of IT service management / ITIL foundational architectural concepts (incident, problem, change, configuration mgmt, design, business technology strategy, quality management, and IT environments etc), architecture DevOps methodologies, standards, and tools.
RemoteExpandUpdated 10 days ago - UpvoteDownvoteShare Job
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The candidate will be involved in user incident triage, research, resolution (including development work units), batch job improvement, and a variety of post-production support tasks. Job Description: An outstanding candidate is needed to support Production Operations and enhancement work in multiple Financial Systems applications with work focusing in the General Ledger, Asset Management, Accounts Payable and Purchasing functions.
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Provide support in the design of IT services, processes, and other aspects of IT Service Management (ITSM) including Change, Incident, and Problem Management. End to end operational focus - Application, Infrastructure, Network, End User Support and Quality, Incident, and Problem & Service Level Management processes.
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Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees build upon each day.
Full-timeExpandUpdated 11 days ago - UpvoteDownvoteShare Job
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Understand enterprise monitoring tools and management frameworksUnderstanding of Incident Managment·Experience with professional change management processes and procedures. ·Professional familiarity with Configuration Management Tools such as the following:Ø CFEngineØ PuppetØ ChefØ SaltØ Ansible/Docker Understanding of Virtualization/Oracle HyperV and the ability to manage virtual machines.
Full-timeExpandUpdated 11 days ago - UpvoteDownvoteShare Job
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May coordinate initial outage calls and escalate to Incident Management as needed. Must have at least 4 yrs of IT project management, applications management, software development oversight, or project coordination.
RemoteExpandUpdated 14 days ago - UpvoteDownvoteShare Job
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These activities include, but are not limited to, defining and managing scope and customer expectations; work breakdown structures; detailed Microsoft project schedules; resource plans; project plans; communications plans; budgets and cost tracking; presentations and briefings; metrics reporting; risk / issues and associated mitigation activities; quality control; change management processes; customer acceptance; lessons learned; and archiving project documentation.
RemoteExpandUpdated 14 days ago
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