Commercial Operations Specialist

At AROA, we’re focused on one thing: unlocking regenerative healing for everybody.We develop innovative healing solutions that help improve patient outcomes around the world, and we’re growing a team of smart, collaborative people who care about doing meaningful work together.We’re looking for a Commercial Operations Specialist to help keep our commercial operations running smoothly behind the scenes – with a focus on our distributor networks. This role is primarily based in our San Diego office, with some flexibility to work from home from time to time.You’ll work across teams including Sales, Finance, Customer Services & Distribution, IT, and our distributor network to support day-to-day operations, improve processes, maintain system accuracy, and help solve problems as they come up.This is a great fit for someone who enjoys organizing complex workflows, working with systems and data, and being the person who helps connect the dots across teams.What Your Week Might Look LikeSupporting commercial processes across the sales lifecycle, including onboarding, contracts, distributor support, and order-to-cash activitiesCoordinating with Sales, Customer Services & Distribution, Finance, and external distributor partners to keep operations moving smoothlyHelping troubleshoot operational issues and finding practical solutionsMaintaining accurate information across systems including Salesforce and ERP platformsSupporting process improvements, system updates, and rollout of new tools or workflowsCreating and maintaining process documentation and standard operating proceduresAssisting Finance with commission verification activities related to distributor operationsSupporting operational readiness for projects like new product launches or system changesWhat you’ll bring!Must Have5+ years of experience in an operations, commercial support, or coordination roleExperience working with ERP systemsStrong attention to detail and organizational skillsComfortable managing multiple priorities in a fast-paced environmentStrong communication and problem-solving skillsSomeone who is adaptable, resourceful, and enjoys working collaborativelyNice To HaveExperience working with hospitals, healthcare systems, or healthcare operationsSalesforce experienceBachelor’s degree in business or a related fieldWhy Join Us?At AROA, we’re proud to be making a real difference in patients’ lives by advancing healing in complex wounds and soft tissue reconstruction. You'll be joining a collaborative team that values agility, innovation, and continuous improvement—and your work will directly support those at the forefront of our mission.We have great health benefits (including dental and vision), PTO entitlements, your birthday off, 401k and 401k matching.Aroa Biosurgery is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.