General Manager

Company-provided tools, equipment, and resources to support job performanceMedical, dental, and vision insurance401(k) with company matchPaid time off and holidaysProfessional training and certification programsOpportunities for advancement and leadership developmentCompany Overview:Tiello is partnered with a leading building automation and controls solutions provider based in Greensboro, NC, in their search for a General Manager to lead operations and drive business growth within the Greensboro market. Our client is committed to delivering high-quality building controls solutions, exceptional customer service, and sustainable profitability across commercial and industrial environments.Role Summary:The General Manager will be responsible for achieving planned growth, profitability, recurring service revenue, and customer retention goals through strong leadership, operational oversight, and team development. This role requires expertise in building automation systems, controls project delivery, service operations, and sales strategy, ensuring all commitments are met efficiently and to the highest standards.Project Type:Building automation and controls projects (BAS/BMS)Controls service agreements and preventive maintenance programsSystem upgrades, integrations, and retrofitsNew market development and account expansionJob Responsibilities:Lead, manage, and develop controls engineering, project management, service, and sales teams to meet annual growth, profit, and retention targetsOversee controls project execution and service agreement performance to ensure high-quality, on-time, and cost-effective deliveryEstablish and implement pricing, purchasing, and budgetary policies aligned with controls projects and service workDirect sales strategy development, training, and execution to achieve bookings and recurring revenue goalsManage contract escalation and renewal strategies to maximize customer retention while maintaining profitabilityMonitor billing, collections, and cash flow to optimize financial performanceFoster strong internal collaboration and maintain productive external relationships with customers, vendors, manufacturers, and integration partnersEnsure compliance with company policies, EEO laws, cybersecurity standards, and safety regulationsDevelop and execute annual business plans, market penetration strategies, and vertical-specific growth initiativesProvide guidance on field productivity, workforce utilization, scheduling, and resource planningQualifications/Requirements:Minimum 7–10 years of experience in building automation, controls, electrical systems, or related industry leadership rolesStrong knowledge of building automation systems, controls architectures, and service agreementsProven track record in sales strategy, operations management, and team leadershipExperience with budgeting, pricing, and P&L managementExcellent communication, negotiation, and relationship-building skillsWillingness to travel as neededMust be eligible to work in the U.S. and able to pass background/drug screeningTiello LLC is proud to be an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr