{"schemaVersion":"jobsearcher.job.v1","id":"cfa586eb9d0fbe3551f4a586","url":"https://jobsearcher.com/jobs/cfa586eb9d0fbe3551f4a586","canonicalUrl":"https://jobsearcher.com/jobs/cfa586eb9d0fbe3551f4a586","title":"Forward Deployed Engineer","description":"About ArtisanWe're building AI employees. Not chatbots. Not copilots. Autonomous digital workers that do real jobs.Our first, Ava, is an AI BDR used by hundreds of companies. She researches leads, writes and sends emails in a customer's voice, runs multi-step outbound sequences, manages her own deliverability infrastructure, self-optimizes over time, and handles objections and meeting booking. She's not a tool someone uses. She's a teammate.We're a YC W24 company, have raised $35M+ from investors including Y Combinator, and are at $9M+ ARR. We just launched Ava 2.0, a step change in what an AI employee can do. The engineering problems are hard and the surface area is enormous.Role overviewYou'll be the bridge between Artisan and our most strategic customers - part engineer, part consultant, part trusted advisor. You'll work directly with sales, success, and product to ensure customers get maximum value from Ava.Scoping how Ava fits into each customer's GTM stack: what we replace, what we integrate with, and what the ideal workflow looks likeEngineering customer-specific features and integrations across our TypeScript full-stack codebaseManaging end-to-end implementation, partnering closely with customer success managers to drive adoptionTraveling to customer offices for in-person discovery, scoping sessions, and onboardingJoining sales calls to provide technical credibility and help close complex dealsStaying hands-on throughout the customer lifecycle - from pre-sales through expansion - ensuring customers see real, measurable ROIFeeding customer insights back to product and engineering to shape our roadmapLocation: On-site in New York City or San Francisco (with frequent travel to customer sites)Team: FDEReports to: Jaspar Carmichael-Jack, CEO (this is a new function at Artisan which Jaspar is directly overseeing)Who you are3+ years as a forward-deployed/solutions engineer, field engineer, or full-stack engineerStrong TypeScript experience across the stack (Node.js, React, or similar frameworks)Comfortable leading technical conversations with RevOps leaders and sales teamsIdeally experience integrating with CRMs, marketing automation tools, and sales tech (Salesforce, HubSpot, Outreach, etc.)You thrive in ambiguity - scoping problems, architecting solutions, and shipping them fastExcellent communication skills: you can explain complex systems to non-technical stakeholders and dive deep with engineersWillingness to travel frequently (up to 50%) to meet customers where they areInterview processIntroductory chat with our recruiter15-minute interview with Jaspar, our CEO60-minute technical interview with our engineering team30-minute culture and values interview with Jaspar, our CEOOur culture and valuesFounder mindset. Everyone acts like an owner: take initiative, think big, challenge ideas, and push for 10× outcomesObsessed with impact. We apply the 80/20 rule, kill sunk costs quickly, and focus on what actually moves the needleCustomer-first, always. Every decision is made with the customer experience at the centerHigh standards, every detail. Quality matters in everything we ship, from product and code to copy and designClear, direct communication. We value candor, fast responses, and feedbackWinning team energy. We bring positive vibes, low ego, zero drama, and genuinely enjoy building together","company":"Artisan","rawCompany":"artisan","city":"Hayward","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-04-16T01:36:15.348Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"41-9031.00","title":"Sales Engineers","slug":"sales-engineers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Forward Deployed Engineer","description":"About ArtisanWe're building AI employees. Not chatbots. Not copilots. Autonomous digital workers that do real jobs.Our first, Ava, is an AI BDR used by hundreds of companies. She researches leads, writes and sends emails in a customer's voice, runs multi-step outbound sequences, manages her own deliverability infrastructure, self-optimizes over time, and handles objections and meeting booking. She's not a tool someone uses. She's a teammate.We're a YC W24 company, have raised $35M+ from investors including Y Combinator, and are at $9M+ ARR. We just launched Ava 2.0, a step change in what an AI employee can do. The engineering problems are hard and the surface area is enormous.Role overviewYou'll be the bridge between Artisan and our most strategic customers - part engineer, part consultant, part trusted advisor. You'll work directly with sales, success, and product to ensure customers get maximum value from Ava.Scoping how Ava fits into each customer's GTM stack: what we replace, what we integrate with, and what the ideal workflow looks likeEngineering customer-specific features and integrations across our TypeScript full-stack codebaseManaging end-to-end implementation, partnering closely with customer success managers to drive adoptionTraveling to customer offices for in-person discovery, scoping sessions, and onboardingJoining sales calls to provide technical credibility and help close complex dealsStaying hands-on throughout the customer lifecycle - from pre-sales through expansion - ensuring customers see real, measurable ROIFeeding customer insights back to product and engineering to shape our roadmapLocation: On-site in New York City or San Francisco (with frequent travel to customer sites)Team: FDEReports to: Jaspar Carmichael-Jack, CEO (this is a new function at Artisan which Jaspar is directly overseeing)Who you are3+ years as a forward-deployed/solutions engineer, field engineer, or full-stack engineerStrong TypeScript experience across the stack (Node.js, React, or similar frameworks)Comfortable leading technical conversations with RevOps leaders and sales teamsIdeally experience integrating with CRMs, marketing automation tools, and sales tech (Salesforce, HubSpot, Outreach, etc.)You thrive in ambiguity - scoping problems, architecting solutions, and shipping them fastExcellent communication skills: you can explain complex systems to non-technical stakeholders and dive deep with engineersWillingness to travel frequently (up to 50%) to meet customers where they areInterview processIntroductory chat with our recruiter15-minute interview with Jaspar, our CEO60-minute technical interview with our engineering team30-minute culture and values interview with Jaspar, our CEOOur culture and valuesFounder mindset. Everyone acts like an owner: take initiative, think big, challenge ideas, and push for 10× outcomesObsessed with impact. We apply the 80/20 rule, kill sunk costs quickly, and focus on what actually moves the needleCustomer-first, always. Every decision is made with the customer experience at the centerHigh standards, every detail. Quality matters in everything we ship, from product and code to copy and designClear, direct communication. We value candor, fast responses, and feedbackWinning team energy. 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