{"schemaVersion":"jobsearcher.job.v1","id":"cf83ddb3bfcdcd346e15e423","url":"https://jobsearcher.com/jobs/cf83ddb3bfcdcd346e15e423","canonicalUrl":"https://jobsearcher.com/jobs/cf83ddb3bfcdcd346e15e423","title":"Inside Sales Support Associate","description":"Candidates residing within 50 miles of our office will be expected to work onsite Tuesday through Thursday as part of a hybrid schedule. Candidates residing outside of the 50-mile radius will be eligible for a remote position. If remote, this position would require travel to the Headquarters location (Lansdale, PA) for onboarding and training during the first week. Please do not apply unless you are located on EST and are able to travel to Headquarters during the first week of employment.\n\nAbout Keystone Technologies:\n\nFounded in 1945, Keystone Technologies is a third-generation, family-owned business headquartered in the Greater Philadelphia area. A national leader in the commercial and industrial lighting industry, Keystone reaches customers across the U.S. with its mission of \"Light Made Easy.\"\n\nWho We Are:\n\nWe’re not your typical lighting company — and we like it that way. At Keystone, we move fast, think big, and challenge the status quo to deliver on our promise of Light Made Easy®. Our team thrives on new ideas, supports one another, aims high, works hard, and laughs often. And we always put people first — whether that’s our customers, partners, or each other. If you’re passionate about growing, collaborating, and making a difference, you’ll feel right at home here.\n\nKeystone's core values:\n\nWow Customers: Every interaction is an opportunity to show how much we care and appreciate all our customers, internal and external, so we create unique experiences that go above and beyond their expectations.\n\nGrow Passionately: We embrace growth through creativity, curiosity, and an eagerness to learn. Our work isn’t just about achieving more; it’s about evolving personally and professionally, transforming at every opportunity.\n\nDo Right: It’s not just good ethics to do the right thing; it’s good business. We uphold the highest integrity, and we do the right thing even when it’s hard. Why? Because trust is our most important currency.\n\nValue People: We come from a range of backgrounds, affiliations, and experiences. We honor everybody’s story and build lifelong relationships, whether with colleagues, customers, or partners, because to reach our fullest potential means empowering people to thrive.\n\nChallenge Convention: We refuse to blindly accept the status quo. With agility, courage, and tenacity, we continuously improve — asking tough questions, looking beyond surfaces, and not stopping to rest on our accomplishments.\n\nWhat we offer:\n\nOur benefits include medical, dental, vision, voluntary life insurance, employer-paid group life insurance, short-term disability, a 401k plan with company match, paid time off, and philanthropic opportunities.\n\nThe Opportunity:\n\nThe Inside Sales Associate supports the Sales Team by managing quote opportunities, responding to customer inquiries, and fostering strong customer relationships. The ideal candidate possesses lighting industry experience and product knowledge, enabling them to provide accurate product recommendations, identify equivalent solutions, cross-reference competitive manufacturers' part numbers, and deliver exceptional support to customers and sales representatives.\n\nYour Impact:\n\nAnalyze customer sales data to identify sales trends and opportunities with management\n\nCollaborate with the Sales Support Specialist, Territory Managers, and the Director of Sales Operations to monitor inventory levels, validate material allocation, and proactively support future project demands and order fulfillment\n\nCross-reference lighting manufacturers' part numbers to Keystone products, ensuring accurate specification matching, competitive replacements, and effective support for customers, distributors, and sales teams\n\nCreate and manage opportunities in the CRM\n\nMaintain project visibility through management and reporting tools (Excel & CRM) to track status, timelines, and on-time delivery\n\nOversee pipeline opportunities to ensure they are closed properly\n\nReceive and process customer purchase orders, allocating material appropriately while verifying inventory accuracy\n\nBuild rapport and develop long-term relationships with customers to drive product demand\n\nAssist the team in processing time-sensitive purchase orders\n\nOther duties as assigned\n\nWhat you bring:\n\nBachelor's in business administration or related field preferred\n\n1-2 years of sales experience in similar inside sales role\n\nLighting product knowledge preferred but not required (for Hybrid); Lighting industry experience and product knowledge required (for Remote)\n\nLighting industry experience and product knowledge preferred but not required\n\nThe ability to perform in a fast paced, time-sensitive work environment\n\nPossess outstanding customer service skills with attention to rapid responses, clarity in communications and a strong drive to exceed customer expectations\n\nDemonstrate exceptional organizational skills and a keen attention to detail\n\nPossess strong analytical and problem-solving skills\n\nProficient in Microsoft Word & Excel\n\nExperience using CRM and Prophet 21 preferred but not required\n\nUphold and implement Keystone’s Core Values, consistently aligning actions and decisions that reflect the core principles\n\nPlease note that we do not accept unsolicited resumes from recruiters or employment agencies.","company":"Keystone Technologies","rawCompany":"keystone technologies","city":"Raleigh","state":"NC","isRemote":false,"isActive":false,"createdAt":"2026-09-17T10:50:34.125Z","occupations":[{"code":"41-4012.00","title":"Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-except-technical-and-scientific-products"},{"code":"41-4011.00","title":"Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-technical-and-scientific-products"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"}],"industries":[{"code":"335132","title":"Commercial, Industrial, and Institutional Electric Lighting Fixture Manufacturing","slug":"commercial-industrial-and-institutional-electric-lighting-fixture-manufacturing"},{"code":"335131","title":"Residential Electric Lighting Fixture Manufacturing","slug":"residential-electric-lighting-fixture-manufacturing"},{"code":"335139","title":"Electric Lamp Bulb and Other Lighting Equipment Manufacturing","slug":"electric-lamp-bulb-and-other-lighting-equipment-manufacturing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Inside Sales Support Associate","description":"Candidates residing within 50 miles of our office will be expected to work onsite Tuesday through Thursday as part of a hybrid schedule. Candidates residing outside of the 50-mile radius will be eligible for a remote position. If remote, this position would require travel to the Headquarters location (Lansdale, PA) for onboarding and training during the first week. Please do not apply unless you are located on EST and are able to travel to Headquarters during the first week of employment.\n\nAbout Keystone Technologies:\n\nFounded in 1945, Keystone Technologies is a third-generation, family-owned business headquartered in the Greater Philadelphia area. A national leader in the commercial and industrial lighting industry, Keystone reaches customers across the U.S. with its mission of \"Light Made Easy.\"\n\nWho We Are:\n\nWe’re not your typical lighting company — and we like it that way. At Keystone, we move fast, think big, and challenge the status quo to deliver on our promise of Light Made Easy®. Our team thrives on new ideas, supports one another, aims high, works hard, and laughs often. And we always put people first — whether that’s our customers, partners, or each other. If you’re passionate about growing, collaborating, and making a difference, you’ll feel right at home here.\n\nKeystone's core values:\n\nWow Customers: Every interaction is an opportunity to show how much we care and appreciate all our customers, internal and external, so we create unique experiences that go above and beyond their expectations.\n\nGrow Passionately: We embrace growth through creativity, curiosity, and an eagerness to learn. Our work isn’t just about achieving more; it’s about evolving personally and professionally, transforming at every opportunity.\n\nDo Right: It’s not just good ethics to do the right thing; it’s good business. We uphold the highest integrity, and we do the right thing even when it’s hard. Why? Because trust is our most important currency.\n\nValue People: We come from a range of backgrounds, affiliations, and experiences. We honor everybody’s story and build lifelong relationships, whether with colleagues, customers, or partners, because to reach our fullest potential means empowering people to thrive.\n\nChallenge Convention: We refuse to blindly accept the status quo. With agility, courage, and tenacity, we continuously improve — asking tough questions, looking beyond surfaces, and not stopping to rest on our accomplishments.\n\nWhat we offer:\n\nOur benefits include medical, dental, vision, voluntary life insurance, employer-paid group life insurance, short-term disability, a 401k plan with company match, paid time off, and philanthropic opportunities.\n\nThe Opportunity:\n\nThe Inside Sales Associate supports the Sales Team by managing quote opportunities, responding to customer inquiries, and fostering strong customer relationships. The ideal candidate possesses lighting industry experience and product knowledge, enabling them to provide accurate product recommendations, identify equivalent solutions, cross-reference competitive manufacturers' part numbers, and deliver exceptional support to customers and sales representatives.\n\nYour Impact:\n\nAnalyze customer sales data to identify sales trends and opportunities with management\n\nCollaborate with the Sales Support Specialist, Territory Managers, and the Director of Sales Operations to monitor inventory levels, validate material allocation, and proactively support future project demands and order fulfillment\n\nCross-reference lighting manufacturers' part numbers to Keystone products, ensuring accurate specification matching, competitive replacements, and effective support for customers, distributors, and sales teams\n\nCreate and manage opportunities in the CRM\n\nMaintain project visibility through management and reporting tools (Excel & CRM) to track status, timelines, and on-time delivery\n\nOversee pipeline opportunities to ensure they are closed properly\n\nReceive and process customer purchase orders, allocating material appropriately while verifying inventory accuracy\n\nBuild rapport and develop long-term relationships with customers to drive product demand\n\nAssist the team in processing time-sensitive purchase orders\n\nOther duties as assigned\n\nWhat you bring:\n\nBachelor's in business administration or related field preferred\n\n1-2 years of sales experience in similar inside sales role\n\nLighting product knowledge preferred but not required (for Hybrid); Lighting industry experience and product knowledge required (for Remote)\n\nLighting industry experience and product knowledge preferred but not required\n\nThe ability to perform in a fast paced, time-sensitive work environment\n\nPossess outstanding customer service skills with attention to rapid responses, clarity in communications and a strong drive to exceed customer expectations\n\nDemonstrate exceptional organizational skills and a keen attention to detail\n\nPossess strong analytical and problem-solving skills\n\nProficient in Microsoft Word & Excel\n\nExperience using CRM and Prophet 21 preferred but not required\n\nUphold and implement Keystone’s Core Values, consistently aligning actions and decisions that reflect the core principles\n\nPlease note that we do not accept unsolicited resumes from recruiters or employment agencies.","datePosted":"2026-09-17T10:50:34.125Z","dateModified":"2026-09-17T10:50:34.125Z","hiringOrganization":{"@type":"Organization","name":"Keystone Technologies","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Raleigh","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"cf83ddb3bfcdcd346e15e423"},"url":"https://jobsearcher.com/jobs/cf83ddb3bfcdcd346e15e423"}}