{"schemaVersion":"jobsearcher.job.v1","id":"cf61e910d8156d080b65de83","url":"https://jobsearcher.com/jobs/cf61e910d8156d080b65de83","canonicalUrl":"https://jobsearcher.com/jobs/cf61e910d8156d080b65de83","title":"Data Center Operations Manager","description":"DESCRIPTION\n\nManage a team that maintains cloud infrastructure for global data center operations!\nAWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation.\n\nAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.\n\nYou’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.\n\nEffective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)\n\nKey job responsibilities\nThe successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:\n\nPrioritize and assign trouble tickets to data center technicians and operators\nManage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations\nDeveloping Career Paths for the employees and making updates in our internal tools.\nRecruit and train data technicians to ensure appropriate staffing levels\nEnsure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics\nFast learn or act as the subject matter expert across all aspects in data center operations\nEnsure all operational KPIs and metrics are being measured and met\nInspire and guide improvement in team process, technology innovation and automation\nManage Large Scale Events (outages) and act as the call leader\nManage and improve the workflows and through-put for data centers operations\nRecommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs\nMaintain the on-call schedule coordinating absence and vacations\nBe passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience\n\nThis role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.\n\nThis role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.\n\nEssential Requirements:\nAbility to travel to or commute between data center locations as needed\nWillingness to temporarily work at alternative sites during training periods or until assigned facility is operational\nTravel frequency will vary based on business needs and operational status of assigned facility\n\nCandidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.\n\nA day in the life\nAmazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level.\n\nThe successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7.\n\nAbout the team\nAbout AWS\n\nDiverse Experiences\nAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.\n\nWhy AWS?\nAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.\n\nInclusive Team Culture\nAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.\n\nMentorship & Career Growth\nWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.\n\nWork/Life Balance\nWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.\n\nBASIC QUALIFICATIONS\n\n- 2+ years of in a management or team lead function experience\n- 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent\n\nPREFERRED QUALIFICATIONS\n\n- Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering)\n- Knowledge of networking infrastructure topology\n- 2+ years of computer hardware experience, including troubleshooting and repairing experience\n- Experience in technical writing in a relevant field\n- certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+\n- Experience with system management tools and client/server environments\n\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n\nLos Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\n\nThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.\n\nUSA, CA, Gilroy - 90,300.00 - 158,000.00 USD annually","company":"Amazon Data Services","rawCompany":"amazon data services","city":"Gilroy","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-19T17:03:54.878Z","occupations":[{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Data Center Operations Manager","description":"DESCRIPTION\n\nManage a team that maintains cloud infrastructure for global data center operations!\nAWS is looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate will have experience creating/devising strategies, mentoring people at all levels, sponsoring projects, and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation.\n\nAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.\n\nYou’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.\n\nEffective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States)\n\nKey job responsibilities\nThe successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:\n\nPrioritize and assign trouble tickets to data center technicians and operators\nManage the performance of a diverse team(s) of data center operation professionals with varying skills across different locations\nDeveloping Career Paths for the employees and making updates in our internal tools.\nRecruit and train data technicians to ensure appropriate staffing levels\nEnsure effective and efficient management of day-to-day data center operations including queue management, 7/24 shift arrangement and hardware logistics\nFast learn or act as the subject matter expert across all aspects in data center operations\nEnsure all operational KPIs and metrics are being measured and met\nInspire and guide improvement in team process, technology innovation and automation\nManage Large Scale Events (outages) and act as the call leader\nManage and improve the workflows and through-put for data centers operations\nRecommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs\nMaintain the on-call schedule coordinating absence and vacations\nBe passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience\n\nThis role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.\n\nThis role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.\n\nEssential Requirements:\nAbility to travel to or commute between data center locations as needed\nWillingness to temporarily work at alternative sites during training periods or until assigned facility is operational\nTravel frequency will vary based on business needs and operational status of assigned facility\n\nCandidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.\n\nA day in the life\nAmazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers. The position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our infrastructure management team and are looking for technology managers with experience in people management, strong technical understanding and the drive and vision to take AWS Data Center Operations to the next level.\n\nThe successful candidate will have experience creating/devising strategies, mentoring people in all levels, sponsoring projects and proposing technical solutions. This position involves leading teams in hardware and network diagnostics followed by physical repair and includes participation in an on-call rotation. All candidates should be willing to work both independently and managing their teams effectively. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful. In addition to strong knowledge in Data Centers, hardware and network repair, candidates will create documentation, innovate solutions, participate in site-level project work, and fix complex problems within the Data Center Space. This team works in an environment that operates 24/7.\n\nAbout the team\nAbout AWS\n\nDiverse Experiences\nAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.\n\nWhy AWS?\nAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.\n\nInclusive Team Culture\nAWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.\n\nMentorship & Career Growth\nWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.\n\nWork/Life Balance\nWe value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.\n\nBASIC QUALIFICATIONS\n\n- 2+ years of in a management or team lead function experience\n- 4+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent\n\nPREFERRED QUALIFICATIONS\n\n- Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering)\n- Knowledge of networking infrastructure topology\n- 2+ years of computer hardware experience, including troubleshooting and repairing experience\n- Experience in technical writing in a relevant field\n- certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or Security+\n- Experience with system management tools and client/server environments\n\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n\nLos Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.\n\nThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.\n\nUSA, CA, Gilroy - 90,300.00 - 158,000.00 USD annually","datePosted":"2026-08-19T17:03:54.878Z","dateModified":"2026-08-19T17:03:54.878Z","hiringOrganization":{"@type":"Organization","name":"Amazon Data Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Gilroy","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"cf61e910d8156d080b65de83"},"url":"https://jobsearcher.com/jobs/cf61e910d8156d080b65de83"}}