Ticket Seller | Part-Time | Ryan Center and Boss Ice Arena

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview Ticket Sellers will understand and operate the Paciolan ticketing system and provide excellent customer service to all guests at the Ryan Center and Meade Stadium. They must know and understand each event, its seating charts, and the configurations of the Ryan Center. This role pays an hourly rate of $16.00. Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching. This position will remain open until August 28, 2026. ResponsibilitiesLearn and use the Paciolan ticketing system to process ticket sales and customer transactionsBecome familiar with event details, including ticket pricing, discounts, seating configurations, restrictions, and admission policiesUnderstand the seating layouts and venue setup of the Ryan CenterAccurately process ticket sales and assist customers with purchases for athletic events, concerts, and other ticketed eventsAccurately handle cash, credit card, and other payment transactions while providing correct tickets, receipts, and changeProvide excellent customer service by assisting patrons in a professional, courteous, and positive mannerAssist guests by answering questions and directing them to entrances, ticket takers, or seating areas when neededReconcile and balance cash drawers and ticket sales at the end of each shiftMaintain accurate, organized, and legible records and reportsMaintain confidentiality regarding customer information, sales records, and internal operationsPerform other duties as assigned by the Director of Ticket Operations or Ticket Operations ManagerAdhere to all Ryan Center and University policies and procedures QualificationsAbility to multitask and remain organized in a fast-paced environmentStrong communication and interpersonal skillsCustomer service experience preferredExperience handling cash and processing transactions accuratelyAbility to work independently and collaboratively as part of a teamBasic knowledge of Microsoft Office and computer systemsStrong attention to detail and accuracyAbility to remain professional and composed during high-volume eventsMust be able to work a flexible schedule-nights and weekends are required. URI Winter/Spring/Summer breaks are a plus