{"schemaVersion":"jobsearcher.job.v1","id":"cf14bcc4d5e34d640a262e2d","url":"https://jobsearcher.com/jobs/cf14bcc4d5e34d640a262e2d","canonicalUrl":"https://jobsearcher.com/jobs/cf14bcc4d5e34d640a262e2d","title":"Host","description":"Company Overview\n\nAt IHOP of Greater New Orleans Area, we are more than just a restaurant; we are a thriving community of dedicated and passionate individuals. Our commitment to creating and maintaining a great work environment ensures that every team member can thrive and grow with us. Located in the heart of the Greater New Orleans area, Ruby Enterprises offers a vibrant company culture and meaningful connections with our local community. Join us and be a part of something special.\n\nJob Summary\n\nThe role of an IHOP hostess or host primarily involves creating a positive first impression for guests. They greet and welcome customers, seat them at appropriate tables, manage waiting lists during busy times, and communicate with servers and kitchen staff to ensure a smooth flow of guests. Hosts/hostesses also answer customer inquiries and maintain a clean and organized waiting area. Their goal is to provide excellent customer service and enhance the overall dining experience.\n\nResponsibilities\nDevelop and maintain professional functional working relationships with IHOP Team Members and guests.\nGreet guests as they enter the restaurant (within 30 seconds) and seat them as soon as a table is available.\nRotate station seating to ensure the quality of guest service.\nMay handle guest complaints, inquire about the quality of the dining experience, thank guests and invite them to return.\nHandle cash in an accurate and responsible manner.\nTake register readings, make interim cash reports, count cash register receipts and make frequent cash drops according to Company cash-control policies.\nAnswer the telephone, take messages and take and complete all To Go orders.\nMaintain guest checks in numerical order.\nMaintain a waiting list as necessary.\nCheck restrooms every 30 minutes to ensure proper stock levels and cleanliness.\nClear, clean and reset tables and clean chairs, booths and floors after guests leave.\nPerform cleaning duties according to posted cleaning charts.\nComply with IHOP uniform and appearance standards per IHOP SOP guidelines.\nPerform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting supervisor.\nQualifications\nStrong customer service skills are essential for creating a positive and welcoming environment for guests.\nEffective communication is key for interacting with guests, servers, and kitchen staff.\nHosts/hostesses should have a friendly and outgoing personality to make guests feel welcome.\nAbility to manage waiting lists and seating assignments efficiently, especially during busy times.\nThe role may involve handling waiting guests during peak hours, so the ability to remain calm and composed under pressure is important.\nAccurate seating assignments and communication with servers are crucial for guest satisfaction.\nCollaborative skills to coordinate with servers and kitchen staff for efficient table turnover.\nBeing able to adapt to changing situations and guest needs is important.\nThe ability to handle customer concerns or issues professionally and find suitable resolutions.\nManaging multiple tasks, such as answering phones, seating guests, and checking for online/TOGO orders.\nIf responsible for taking payments, basic math skills and cash-handling experience may be necessary.\nMaintaining a neat and professional appearance, including adhering to the restaurant's dress code.\nPunctuality and reliability are highly valued in the restaurant industry.\nAdherence to health and safety guidelines to ensure guest and staff safety.","company":"Ruby Enterprises","rawCompany":"ruby enterprises","city":"Kenner","state":"LA","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:53:59.890Z","occupations":[{"code":"35-9031.00","title":"Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop","slug":"hosts-and-hostesses-restaurant-lounge-and-coffee-shop"},{"code":"35-3031.00","title":"Waiters and Waitresses","slug":"waiters-and-waitresses"},{"code":"35-9011.00","title":"Dining Room and Cafeteria Attendants and Bartender Helpers","slug":"dining-room-and-cafeteria-attendants-and-bartender-helpers"}],"industries":[{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722514","title":"Cafeterias, Grill Buffets, and Buffets","slug":"cafeterias-grill-buffets-and-buffets"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Host","description":"Company Overview\n\nAt IHOP of Greater New Orleans Area, we are more than just a restaurant; we are a thriving community of dedicated and passionate individuals. Our commitment to creating and maintaining a great work environment ensures that every team member can thrive and grow with us. Located in the heart of the Greater New Orleans area, Ruby Enterprises offers a vibrant company culture and meaningful connections with our local community. Join us and be a part of something special.\n\nJob Summary\n\nThe role of an IHOP hostess or host primarily involves creating a positive first impression for guests. They greet and welcome customers, seat them at appropriate tables, manage waiting lists during busy times, and communicate with servers and kitchen staff to ensure a smooth flow of guests. Hosts/hostesses also answer customer inquiries and maintain a clean and organized waiting area. Their goal is to provide excellent customer service and enhance the overall dining experience.\n\nResponsibilities\nDevelop and maintain professional functional working relationships with IHOP Team Members and guests.\nGreet guests as they enter the restaurant (within 30 seconds) and seat them as soon as a table is available.\nRotate station seating to ensure the quality of guest service.\nMay handle guest complaints, inquire about the quality of the dining experience, thank guests and invite them to return.\nHandle cash in an accurate and responsible manner.\nTake register readings, make interim cash reports, count cash register receipts and make frequent cash drops according to Company cash-control policies.\nAnswer the telephone, take messages and take and complete all To Go orders.\nMaintain guest checks in numerical order.\nMaintain a waiting list as necessary.\nCheck restrooms every 30 minutes to ensure proper stock levels and cleanliness.\nClear, clean and reset tables and clean chairs, booths and floors after guests leave.\nPerform cleaning duties according to posted cleaning charts.\nComply with IHOP uniform and appearance standards per IHOP SOP guidelines.\nPerform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting supervisor.\nQualifications\nStrong customer service skills are essential for creating a positive and welcoming environment for guests.\nEffective communication is key for interacting with guests, servers, and kitchen staff.\nHosts/hostesses should have a friendly and outgoing personality to make guests feel welcome.\nAbility to manage waiting lists and seating assignments efficiently, especially during busy times.\nThe role may involve handling waiting guests during peak hours, so the ability to remain calm and composed under pressure is important.\nAccurate seating assignments and communication with servers are crucial for guest satisfaction.\nCollaborative skills to coordinate with servers and kitchen staff for efficient table turnover.\nBeing able to adapt to changing situations and guest needs is important.\nThe ability to handle customer concerns or issues professionally and find suitable resolutions.\nManaging multiple tasks, such as answering phones, seating guests, and checking for online/TOGO orders.\nIf responsible for taking payments, basic math skills and cash-handling experience may be necessary.\nMaintaining a neat and professional appearance, including adhering to the restaurant's dress code.\nPunctuality and reliability are highly valued in the restaurant industry.\nAdherence to health and safety guidelines to ensure guest and staff safety.","datePosted":"2026-04-14T10:53:59.890Z","dateModified":"2026-04-14T10:53:59.890Z","hiringOrganization":{"@type":"Organization","name":"Ruby Enterprises","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Kenner","addressRegion":"LA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"cf14bcc4d5e34d640a262e2d"},"url":"https://jobsearcher.com/jobs/cf14bcc4d5e34d640a262e2d"}}