{"schemaVersion":"jobsearcher.job.v1","id":"ceddd8f832f0f8a3e12db8b5","url":"https://jobsearcher.com/jobs/ceddd8f832f0f8a3e12db8b5","canonicalUrl":"https://jobsearcher.com/jobs/ceddd8f832f0f8a3e12db8b5","title":"Studio Application Tech Support","description":"At Accenture Song Production Studios, we partner with leading Fashion & Beauty brands to create innovative content at speed and scale. Our Digital Services Support team keeps our studio technology running seamlessly, enabling world-class creative productions through exceptional technical support and client service.\nThe Role\nWe're looking for a motivated Digital Services Support Analyst who is passionate about technology and creative production. This is an on-site, client-facing role supporting photography and video studios, where you'll troubleshoot digital capture systems, creative workstations, and enterprise IT equipment to keep productions running smoothly.\nYou'll work closely with photographers, producers, creative teams, and the broader IT organization, providing fast, professional technical support in a dynamic, high-pressure environment.\nWhy Join Us?\nThis is a unique opportunity to combine your passion for IT and creative technology while supporting some of the world's most recognized Fashion & Beauty brands. You'll gain hands-on experience with enterprise IT systems, professional digital capture workflows, and cutting-edge studio technology in a collaborative environment where every day brings new challenges and opportunities to grow.\nWhat You'll Do\nPrepare, configure, and stage IT and digital capture equipment for daily photo and video productions.\nTest hardware, software, and tethered capture workflows before each shoot to ensure production readiness.\nProvide on-set technical support, quickly resolving hardware, software, networking, and digital capture issues.\nSupport macOS and Windows workstations, Capture One, Adobe Creative Cloud, Microsoft 365, and studio peripherals.\nTroubleshoot camera-to-computer connections, storage devices, monitors, printers, and other production technology.\nManage multiple support requests across active studios while delivering exceptional customer service.\nMaintain accurate inventory, asset tracking, equipment organization, and compliance.\nCoordinate equipment rentals, perform basic hardware maintenance, and identify opportunities to improve processes through automation.\nPartner with Enterprise IT teams to support technology deployments and ongoing\n\nBasic Qualifications\nMinimum 1 year of experience in IT Support, Desktop Support, Help Desk, Digital Capture, or a related technical role.\nPreferred Qualifications\nExperience with Capture One, Adobe Creative Cloud, Lightroom, and Microsoft 365.\nExperience troubleshooting Windows and macOS systems.\nFamiliarity with professional photography equipment and tethered capture workflows.\nStrong problem-solving, organizational, and customer service skills.\nAbility to prioritize multiple tasks and remain composed during fast-paced, client-facing productions.\nKnowledge of medium format, DSLR, or mirrorless camera systems.\nFamiliarity with RAID storage, servers, networking, or cloud technologies.\nExperience supporting photography, video, or creative studio environments.\nPhysical Requirements: Ability to lift up to 50 pounds and work throughout active studio environments.\nCompensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 08/24/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:\nU.S. Employee Benefits | Accenture\nRole Location Hourly Salary Range California $23.13 to $49.57 Cleveland $21.39 to $39.66 Colorado $23.13 to $42.84 District of Columbia $24.62 to $45.63 Illinois $21.39 to $42.84 Maine $19.66 to $36.49 Maryland $23.13 to $42.84 Massachusetts $23.13 to $45.63 Minnesota $23.13 to $42.84 New York $21.39 to $49.57 New Jersey $24.62 to $49.57 Virginia $21.39 to $45.63 Washington $24.62 to $45.63\nRequesting an Accommodation\nAccenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.\nIf you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.\n\nEqual Employment Opportunity Statement\nWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.\nFor details, view a copy of the Accenture Equal Opportunity Statement\nAccenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.\nAccenture is committed to providing veteran employment opportunities to our service men and women.\n\nOther Employment Statements\nApplicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.\nCandidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.\nJob candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.\nThe Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.\nCalifornia requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.\nPlease read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.","company":"Accenture","rawCompany":"accenture","city":"Los Angeles","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-07-16T12:18:56.000Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1299.00","title":"Computer Occupations, All Other","slug":"computer-occupations-all-other"}],"industries":[{"code":"541922","title":"Commercial Photography","slug":"commercial-photography"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Studio Application Tech Support","description":"At Accenture Song Production Studios, we partner with leading Fashion & Beauty brands to create innovative content at speed and scale. Our Digital Services Support team keeps our studio technology running seamlessly, enabling world-class creative productions through exceptional technical support and client service.\nThe Role\nWe're looking for a motivated Digital Services Support Analyst who is passionate about technology and creative production. This is an on-site, client-facing role supporting photography and video studios, where you'll troubleshoot digital capture systems, creative workstations, and enterprise IT equipment to keep productions running smoothly.\nYou'll work closely with photographers, producers, creative teams, and the broader IT organization, providing fast, professional technical support in a dynamic, high-pressure environment.\nWhy Join Us?\nThis is a unique opportunity to combine your passion for IT and creative technology while supporting some of the world's most recognized Fashion & Beauty brands. You'll gain hands-on experience with enterprise IT systems, professional digital capture workflows, and cutting-edge studio technology in a collaborative environment where every day brings new challenges and opportunities to grow.\nWhat You'll Do\nPrepare, configure, and stage IT and digital capture equipment for daily photo and video productions.\nTest hardware, software, and tethered capture workflows before each shoot to ensure production readiness.\nProvide on-set technical support, quickly resolving hardware, software, networking, and digital capture issues.\nSupport macOS and Windows workstations, Capture One, Adobe Creative Cloud, Microsoft 365, and studio peripherals.\nTroubleshoot camera-to-computer connections, storage devices, monitors, printers, and other production technology.\nManage multiple support requests across active studios while delivering exceptional customer service.\nMaintain accurate inventory, asset tracking, equipment organization, and compliance.\nCoordinate equipment rentals, perform basic hardware maintenance, and identify opportunities to improve processes through automation.\nPartner with Enterprise IT teams to support technology deployments and ongoing\n\nBasic Qualifications\nMinimum 1 year of experience in IT Support, Desktop Support, Help Desk, Digital Capture, or a related technical role.\nPreferred Qualifications\nExperience with Capture One, Adobe Creative Cloud, Lightroom, and Microsoft 365.\nExperience troubleshooting Windows and macOS systems.\nFamiliarity with professional photography equipment and tethered capture workflows.\nStrong problem-solving, organizational, and customer service skills.\nAbility to prioritize multiple tasks and remain composed during fast-paced, client-facing productions.\nKnowledge of medium format, DSLR, or mirrorless camera systems.\nFamiliarity with RAID storage, servers, networking, or cloud technologies.\nExperience supporting photography, video, or creative studio environments.\nPhysical Requirements: Ability to lift up to 50 pounds and work throughout active studio environments.\nCompensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 08/24/2026. Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:\nU.S. Employee Benefits | Accenture\nRole Location Hourly Salary Range California $23.13 to $49.57 Cleveland $21.39 to $39.66 Colorado $23.13 to $42.84 District of Columbia $24.62 to $45.63 Illinois $21.39 to $42.84 Maine $19.66 to $36.49 Maryland $23.13 to $42.84 Massachusetts $23.13 to $45.63 Minnesota $23.13 to $42.84 New York $21.39 to $49.57 New Jersey $24.62 to $49.57 Virginia $21.39 to $45.63 Washington $24.62 to $45.63\nRequesting an Accommodation\nAccenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.\nIf you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.\n\nEqual Employment Opportunity Statement\nWe believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.\nFor details, view a copy of the Accenture Equal Opportunity Statement\nAccenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.\nAccenture is committed to providing veteran employment opportunities to our service men and women.\n\nOther Employment Statements\nApplicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.\nCandidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.\nJob candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.\nThe Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.\nCalifornia requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.\nPlease read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.","datePosted":"2026-07-16T12:18:56.000Z","dateModified":"2026-07-16T12:18:56.000Z","hiringOrganization":{"@type":"Organization","name":"Accenture","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Los Angeles","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ceddd8f832f0f8a3e12db8b5"},"url":"https://jobsearcher.com/jobs/ceddd8f832f0f8a3e12db8b5"}}