{"schemaVersion":"jobsearcher.job.v1","id":"cec56bb499d44cfe85753ecc","url":"https://jobsearcher.com/jobs/cec56bb499d44cfe85753ecc","canonicalUrl":"https://jobsearcher.com/jobs/cec56bb499d44cfe85753ecc","title":"Team Assistant( Mainly Remote)","description":"ResponsibilitiesDo you have great administration and customer service experience? Are you looking to work for an incredible not-for-profit organisation that has a fantastic work life balance, with 4 days a week worked from home? Then this Team Assistant position could be the perfect role for you! Our client is a successful, professional organisation and is a registered charity based in the heart of Buckinghamshire. The successful Team Assistant will have great administrative skills and be responsible for providing fantastic customer service over the phone and via email. This could be a fantastic role for a warm and friendly graduate looking to progress their career or an amazing administrator looking for a fantastic work life balance. They also offer an amazing yearly bonus! The Team Assistant role is a full time, permanent position working 35 hours per week Monday to Friday. This role involves hybrid working and is currently 1 day a week in the office and 4 days from home. Main responsibilities:Accurate maintenance of the CRM databaseAdministration support, including archiving documentationRespond to queries via email, phone, and webchatAttendance at meetings and taking minutes.Resolving any issues and working with key stakeholders to provide a great customer experience.Ensure work is completed against agreed targets and key performance indicators (KPI’S)Coordinating processes and ensuring continuing improvement.All queries are responded to within current agreed SLAs Skills/Experience required:Worked within a high quality and busy customer service environmentGood knowledge of Microsoft Word, Excel, Outlook and CRM databasesExcellent written and verbal communicationGood relationship building with customers and colleaguesWell-developed teamwork skillsStrong organisational skillsHigh level of attention to detailGCSEs including Maths and English or equivalent BenefitsFantastic career development including personal development days and department shadowing.Great working hours with a 35-hour week and 4 days from homeSick payDiscretionary annual 10% bonusPension schemeLife AssuranceOne day paid volunteering a yearFree parking on site.Employee Assistance Programme. If this sounds like the perfect opportunity for you, please apply today","company":"Remoteworker Uk","rawCompany":"remoteworker uk","isRemote":true,"isActive":false,"createdAt":"2026-08-14T11:27:28.600Z","occupations":[{"code":"43-6014.00","title":"Secretaries and Administrative Assistants, Except Legal, Medical, and Executive","slug":"secretaries-and-administrative-assistants-except-legal-medical-and-executive"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"},{"code":"43-9199.00","title":"Office and Administrative Support Workers, All Other","slug":"office-and-administrative-support-workers-all-other"}],"industries":[{"code":"561110","title":"Office Administrative Services","slug":"office-administrative-services"},{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"},{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Team Assistant( Mainly Remote)","description":"ResponsibilitiesDo you have great administration and customer service experience? Are you looking to work for an incredible not-for-profit organisation that has a fantastic work life balance, with 4 days a week worked from home? Then this Team Assistant position could be the perfect role for you! Our client is a successful, professional organisation and is a registered charity based in the heart of Buckinghamshire. The successful Team Assistant will have great administrative skills and be responsible for providing fantastic customer service over the phone and via email. This could be a fantastic role for a warm and friendly graduate looking to progress their career or an amazing administrator looking for a fantastic work life balance. They also offer an amazing yearly bonus! The Team Assistant role is a full time, permanent position working 35 hours per week Monday to Friday. This role involves hybrid working and is currently 1 day a week in the office and 4 days from home. Main responsibilities:Accurate maintenance of the CRM databaseAdministration support, including archiving documentationRespond to queries via email, phone, and webchatAttendance at meetings and taking minutes.Resolving any issues and working with key stakeholders to provide a great customer experience.Ensure work is completed against agreed targets and key performance indicators (KPI’S)Coordinating processes and ensuring continuing improvement.All queries are responded to within current agreed SLAs Skills/Experience required:Worked within a high quality and busy customer service environmentGood knowledge of Microsoft Word, Excel, Outlook and CRM databasesExcellent written and verbal communicationGood relationship building with customers and colleaguesWell-developed teamwork skillsStrong organisational skillsHigh level of attention to detailGCSEs including Maths and English or equivalent BenefitsFantastic career development including personal development days and department shadowing.Great working hours with a 35-hour week and 4 days from homeSick payDiscretionary annual 10% bonusPension schemeLife AssuranceOne day paid volunteering a yearFree parking on site.Employee Assistance Programme. If this sounds like the perfect opportunity for you, please apply today","datePosted":"2026-08-14T11:27:28.600Z","dateModified":"2026-08-14T11:27:28.600Z","hiringOrganization":{"@type":"Organization","name":"Remoteworker Uk","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"cec56bb499d44cfe85753ecc"},"url":"https://jobsearcher.com/jobs/cec56bb499d44cfe85753ecc"}}