{"schemaVersion":"jobsearcher.job.v1","id":"cec21e1804371a30e3975162","url":"https://jobsearcher.com/jobs/cec21e1804371a30e3975162","canonicalUrl":"https://jobsearcher.com/jobs/cec21e1804371a30e3975162","title":"Solutions Engineer","description":"About HyperboundHyperbound (YC S23) is the Revenue Activation Platform, an agentic OS for sales that closes the loop between behavior, coaching, and execution. We're a system that changes what happens next, and we're reshaping the structure of our customers' sales orgs in the process.As the inventors of AI sales roleplay, we help enterprise sales teams practice, measure, and scale top-performer behaviors. IBM, LinkedIn, Bloomberg, Supabase, Monday.com, Notion, and Vanta are just a few of the companies that trust us.We 5x'd ARR last year and raised a $15M Series A led by Peak XV. Our team ships new features weekly and has close feedback loops with customers.The category is exploding, and we're pouring gas on the fire.The RoleSolutions Engineers own the front line of customer success, handling technical support, leading onboarding execution, and partnering with Account Managers to drive adoption and expansion. This role is a designed launchpad within 12 to 18 months, you'll either 1) grow into an Enterprise-Focused Solutions Engineer, the technical counterpart to our Strategic Account Managers, owning relationships with senior executives at some of the world's best-known brands. Or 2) move into a product management role, supporting new feature development and enhancements. You'll work directly with our founders, product team, and post-sales team, gaining the kind of full-funnel exposure that's rare this early in a career.What You'll DoOwn Tier 1 and Tier 2 technical support, serving as the first line of problem-solving for customersRun onboarding execution: configure integrations, set up workflows, and get customers to value fastPartner with AMs during implementations and expansions to validate technical feasibility and build demos or proof-of-conceptsMonitor product usage, resolve adoption blockers, and coach end-users on workflows and featuresSurface support ticket trends to the product team, directly influencing the roadmapBuild internal playbooks and customer-facing documentation to shorten time-to-valueAutomate repetitive workflows by creating self-service docs, chatbots, or lightweight toolingWhat You'll Bring0 to 2 years of experience in a technical, customer-facing role (support, solutions, consulting, or implementation); new grads welcomeComfort debugging workflows, exploring APIs, and picking up new systems quicklyGenuine curiosity about enterprise software and how technical solutions get deployed at scaleAbility to thrive in a fast-paced environment where you're helping shape the playbook, not just following oneStrong communication skills, able to translate technical concepts for both end-users and senior stakeholdersBonus PointsPrior startup or high-growth company experienceInterest in growing into an Enterprise SE, Product, or PM trackCompensation & BenefitsSalary: $100K-$120KEquity: 0.03% - 0.04%Health: Medical, dental, and vision coverageUnlimited PTOOffice: In-office in SF 5 days a week, with daily lunches. Commuter and parking benefitsInterview ProcessRecruiter screen with James, Founding Recruiter (30 min)Hiring manager interview with Keshav, Head of Solutions Engineering/ Product LeadRole-specific assessment (technical troubleshooting or implementation exercise)Final onsite in SF with Co Founders (60 min)References + offerWe move fast, from first conversation to offer in 1 to 2 weeks. We'll be transparent at every stage.Equal OpportunityHyperbound is an equal opportunity employer. We welcome applicants of all backgrounds, identities, and experiences. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you need accommodations during the interview process, let us know and we'll make it work.","company":"Hyperbound","rawCompany":"hyperbound","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-06-22T09:18:17.950Z","occupations":[{"code":"41-9031.00","title":"Sales Engineers","slug":"sales-engineers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Solutions Engineer","description":"About HyperboundHyperbound (YC S23) is the Revenue Activation Platform, an agentic OS for sales that closes the loop between behavior, coaching, and execution. We're a system that changes what happens next, and we're reshaping the structure of our customers' sales orgs in the process.As the inventors of AI sales roleplay, we help enterprise sales teams practice, measure, and scale top-performer behaviors. IBM, LinkedIn, Bloomberg, Supabase, Monday.com, Notion, and Vanta are just a few of the companies that trust us.We 5x'd ARR last year and raised a $15M Series A led by Peak XV. Our team ships new features weekly and has close feedback loops with customers.The category is exploding, and we're pouring gas on the fire.The RoleSolutions Engineers own the front line of customer success, handling technical support, leading onboarding execution, and partnering with Account Managers to drive adoption and expansion. This role is a designed launchpad within 12 to 18 months, you'll either 1) grow into an Enterprise-Focused Solutions Engineer, the technical counterpart to our Strategic Account Managers, owning relationships with senior executives at some of the world's best-known brands. Or 2) move into a product management role, supporting new feature development and enhancements. You'll work directly with our founders, product team, and post-sales team, gaining the kind of full-funnel exposure that's rare this early in a career.What You'll DoOwn Tier 1 and Tier 2 technical support, serving as the first line of problem-solving for customersRun onboarding execution: configure integrations, set up workflows, and get customers to value fastPartner with AMs during implementations and expansions to validate technical feasibility and build demos or proof-of-conceptsMonitor product usage, resolve adoption blockers, and coach end-users on workflows and featuresSurface support ticket trends to the product team, directly influencing the roadmapBuild internal playbooks and customer-facing documentation to shorten time-to-valueAutomate repetitive workflows by creating self-service docs, chatbots, or lightweight toolingWhat You'll Bring0 to 2 years of experience in a technical, customer-facing role (support, solutions, consulting, or implementation); new grads welcomeComfort debugging workflows, exploring APIs, and picking up new systems quicklyGenuine curiosity about enterprise software and how technical solutions get deployed at scaleAbility to thrive in a fast-paced environment where you're helping shape the playbook, not just following oneStrong communication skills, able to translate technical concepts for both end-users and senior stakeholdersBonus PointsPrior startup or high-growth company experienceInterest in growing into an Enterprise SE, Product, or PM trackCompensation & BenefitsSalary: $100K-$120KEquity: 0.03% - 0.04%Health: Medical, dental, and vision coverageUnlimited PTOOffice: In-office in SF 5 days a week, with daily lunches. Commuter and parking benefitsInterview ProcessRecruiter screen with James, Founding Recruiter (30 min)Hiring manager interview with Keshav, Head of Solutions Engineering/ Product LeadRole-specific assessment (technical troubleshooting or implementation exercise)Final onsite in SF with Co Founders (60 min)References + offerWe move fast, from first conversation to offer in 1 to 2 weeks. We'll be transparent at every stage.Equal OpportunityHyperbound is an equal opportunity employer. We welcome applicants of all backgrounds, identities, and experiences. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you need accommodations during the interview process, let us know and we'll make it work.","datePosted":"2026-06-22T09:18:17.950Z","dateModified":"2026-06-22T09:18:17.950Z","hiringOrganization":{"@type":"Organization","name":"Hyperbound","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"cec21e1804371a30e3975162"},"url":"https://jobsearcher.com/jobs/cec21e1804371a30e3975162"}}