{"schemaVersion":"jobsearcher.job.v1","id":"cea4e2871a24d8df3c697daf","url":"https://jobsearcher.com/jobs/cea4e2871a24d8df3c697daf","canonicalUrl":"https://jobsearcher.com/jobs/cea4e2871a24d8df3c697daf","title":"Solutions Architect (Software Implementation)","description":"Why project44?At project44,we believe in better.\r\nWe challenge the status quo because we know a better supply chainisn’tjust possible—it’sessential. Better for our customers. Better for their business. Better for the world.\r\nWith ourDecision Intelligence Platform,Movement,we’reredefining how global supply chainsoperate. By transforming fragmentedlogisticsdata into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward.\r\nHeadquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughestlogisticschallenges with innovation, urgency, and purpose.\r\nIfyou’redriven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk.\r\nSolutions Architect (Software Implementation)We are looking for a Solutions Architect tojoin our Customer Experience Team andwork alongsideProject Managers,CSMs, Sales,Tech,and Supporttodeliver a seamless implementation experience to ourCustomers. You will effectively manage post-contract integration projects across a variety of platforms, meeting agreedtimelinesand maximizing customer satisfaction. You will be working alongside an established team of other solution architects, with various backgrounds inlogisticsand technology.\r\nKey Accountabilities:Lead API Solution Design phases for customer implementations, translating business requirements into scalable, secure, and performant technical architectures aligned with project44 best practices.\r\nOwn and produce Implementation Design Documents (IDDs), including system architecture, API flows, data mappings, dependencies, assumptions, and risks.\r\nAct as the technical authority for customers,providinghands-on guidance and troubleshooting throughout implementation with a broad and deep understanding of project44 APIs, products, and integrations.\r\nCollaborate closely with Engineering, Product, and Technical Support teams tovalidatedesigns, resolve technical blockers, and influence product improvements based on customer feedback.\r\nSupport and coordinate System Testing and User Acceptance Testing (UAT), ensuring solutions meet functional, performance, and reliability requirements.\r\nLead technical readiness for Go-Live, including cutover planning, validation, and post-deployment checks.\r\nProvide Hypercare support post-launch, proactivelymonitoringintegrations, resolving issues quickly, and ensuring customer stability and satisfaction.\r\nServe as a technical liaison between customer technical teams and internal stakeholders, ensuring clear communication, expectation management, and alignment throughout the project lifecycle.\r\nApply light project management skills to manage timelines, dependencies, and deliverables; track work using time-tracking tools and manage tasks and issues viainternalsystems (e.g., Jira, Zendesk,Rocketlane).\r\nContribute toprocess improvement, documentation standards, and reusable solution patterns to improve scalability and consistency across implementations.\r\nSupport pre-sales or discovery activities as needed by providing technical input, solution feasibility assessments, and implementation estimates.\r\nFacilitate standard project managementmethodologyfor all implementations, including, but not limited to:\r\nLeadingtechnicalkick-off calls\r\nTechnical deep dive – review the APIs in detail, consulting with customer to provide best practices and most efficient set up of the APIs\r\nProviding input on test plans and training\r\nWeekly status meetings – weekly calls with customers to review progress, obstacles, upcoming tasks, etc.\r\nPost-implementation hyper care – ensure the implementation is a success, before transitioning the account to our customer success team.\r\nRequirements & Preferred Skills:Fluent inEnglish (written and spoken) ;SpanishOR/ANDItalian languageskillsareastrongplus.3–5 years of customer-facing experience in one or more of the following areas:\r\nCustomer integrations and technical implementations\r\nSoftware or SaaS systems delivery\r\nSupply chain, transportation, orlogisticstechnology integrations\r\nProven experience working with API and delivery tools, such as Postman,Observe, JIRA, Confluence, and Microsoft Office (or equivalent productivity tools).\r\nStrong ability to proactivelyidentify, assess, and clearly communicate technical risks, dependencies, and opportunities to both technical and non-technical stakeholders.\r\nComfortable working in a fast-paced, cross-functional environment, balancing multiple customers, priorities, and timelines.\r\nWillingness to travel occasionally to support customer engagements and on-site activities asrequired.\r\nExperience integrating with or supporting TMS and ERP systems is highly desirable.\r\nIn-office Commitment:Our office is where ideas spark, connections thrive, and innovation comes alive. The expectation is to be on-site,in office four days a weekas this offers the chance to immerse yourself in the energy of the office and collaborate with your co-workers. Together, we’re building something extraordinary—learn, grow, and thrive in our fast-paced, transformative environment.\r\nDiversity & InclusionAt project44,we're designing the future of how the world moves and is connected through trade and global supply chains. As we work to deliver a truly world-class product and experience, we are also intentionally building teams that reflect the unique communities we serve.We’refocused on creating a company where all team members can bring their authentic selves to work every day.\r\nWe’re building a company that every one of us at project44 is proud to work for, and our journey of becoming a more diverse, equitable and inclusive organization, where all have a sense of belonging, is shaped through the actions of our leadership, global teams and individual team members.We areresolute in our belief that each team member has an equal responsibility to mold and uphold our culture.\r\nproject44 is an equal opportunity employerseeking to enrich our work environment by creating opportunities for individuals of all backgrounds and experiences to thrive. If you share our values and our passion for helping the way the world moves,we’d love to review your application!\r\nAbout project44Since 2014, project44 has been transforming the way one of the largest, most important global industriesdoesbusiness. As transportation andlogisticscontinuesto evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years,we’vecreated a digital infrastructure thateliminatesthe inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.#J-18808-Ljbffr","company":"Project44","rawCompany":"project44","city":"New York","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-10-04T01:52:40.902Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Solutions Architect (Software Implementation)","description":"Why project44?At project44,we believe in better.\r\nWe challenge the status quo because we know a better supply chainisn’tjust possible—it’sessential. Better for our customers. Better for their business. Better for the world.\r\nWith ourDecision Intelligence Platform,Movement,we’reredefining how global supply chainsoperate. By transforming fragmentedlogisticsdata into real-time, AI-powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next-gen applications that keep businesses moving forward.\r\nHeadquartered in Chicago, IL with a 2nd HQ in Bengaluru, India we are powered by a diverse global team that is tackling the toughestlogisticschallenges with innovation, urgency, and purpose.\r\nIfyou’redriven to solve meaningful problems, leverage AI to scale rapidly, drive impact daily, and be part of a high-performance team – we should talk.\r\nSolutions Architect (Software Implementation)We are looking for a Solutions Architect tojoin our Customer Experience Team andwork alongsideProject Managers,CSMs, Sales,Tech,and Supporttodeliver a seamless implementation experience to ourCustomers. You will effectively manage post-contract integration projects across a variety of platforms, meeting agreedtimelinesand maximizing customer satisfaction. You will be working alongside an established team of other solution architects, with various backgrounds inlogisticsand technology.\r\nKey Accountabilities:Lead API Solution Design phases for customer implementations, translating business requirements into scalable, secure, and performant technical architectures aligned with project44 best practices.\r\nOwn and produce Implementation Design Documents (IDDs), including system architecture, API flows, data mappings, dependencies, assumptions, and risks.\r\nAct as the technical authority for customers,providinghands-on guidance and troubleshooting throughout implementation with a broad and deep understanding of project44 APIs, products, and integrations.\r\nCollaborate closely with Engineering, Product, and Technical Support teams tovalidatedesigns, resolve technical blockers, and influence product improvements based on customer feedback.\r\nSupport and coordinate System Testing and User Acceptance Testing (UAT), ensuring solutions meet functional, performance, and reliability requirements.\r\nLead technical readiness for Go-Live, including cutover planning, validation, and post-deployment checks.\r\nProvide Hypercare support post-launch, proactivelymonitoringintegrations, resolving issues quickly, and ensuring customer stability and satisfaction.\r\nServe as a technical liaison between customer technical teams and internal stakeholders, ensuring clear communication, expectation management, and alignment throughout the project lifecycle.\r\nApply light project management skills to manage timelines, dependencies, and deliverables; track work using time-tracking tools and manage tasks and issues viainternalsystems (e.g., Jira, Zendesk,Rocketlane).\r\nContribute toprocess improvement, documentation standards, and reusable solution patterns to improve scalability and consistency across implementations.\r\nSupport pre-sales or discovery activities as needed by providing technical input, solution feasibility assessments, and implementation estimates.\r\nFacilitate standard project managementmethodologyfor all implementations, including, but not limited to:\r\nLeadingtechnicalkick-off calls\r\nTechnical deep dive – review the APIs in detail, consulting with customer to provide best practices and most efficient set up of the APIs\r\nProviding input on test plans and training\r\nWeekly status meetings – weekly calls with customers to review progress, obstacles, upcoming tasks, etc.\r\nPost-implementation hyper care – ensure the implementation is a success, before transitioning the account to our customer success team.\r\nRequirements & Preferred Skills:Fluent inEnglish (written and spoken) ;SpanishOR/ANDItalian languageskillsareastrongplus.3–5 years of customer-facing experience in one or more of the following areas:\r\nCustomer integrations and technical implementations\r\nSoftware or SaaS systems delivery\r\nSupply chain, transportation, orlogisticstechnology integrations\r\nProven experience working with API and delivery tools, such as Postman,Observe, JIRA, Confluence, and Microsoft Office (or equivalent productivity tools).\r\nStrong ability to proactivelyidentify, assess, and clearly communicate technical risks, dependencies, and opportunities to both technical and non-technical stakeholders.\r\nComfortable working in a fast-paced, cross-functional environment, balancing multiple customers, priorities, and timelines.\r\nWillingness to travel occasionally to support customer engagements and on-site activities asrequired.\r\nExperience integrating with or supporting TMS and ERP systems is highly desirable.\r\nIn-office Commitment:Our office is where ideas spark, connections thrive, and innovation comes alive. The expectation is to be on-site,in office four days a weekas this offers the chance to immerse yourself in the energy of the office and collaborate with your co-workers. Together, we’re building something extraordinary—learn, grow, and thrive in our fast-paced, transformative environment.\r\nDiversity & InclusionAt project44,we're designing the future of how the world moves and is connected through trade and global supply chains. As we work to deliver a truly world-class product and experience, we are also intentionally building teams that reflect the unique communities we serve.We’refocused on creating a company where all team members can bring their authentic selves to work every day.\r\nWe’re building a company that every one of us at project44 is proud to work for, and our journey of becoming a more diverse, equitable and inclusive organization, where all have a sense of belonging, is shaped through the actions of our leadership, global teams and individual team members.We areresolute in our belief that each team member has an equal responsibility to mold and uphold our culture.\r\nproject44 is an equal opportunity employerseeking to enrich our work environment by creating opportunities for individuals of all backgrounds and experiences to thrive. If you share our values and our passion for helping the way the world moves,we’d love to review your application!\r\nAbout project44Since 2014, project44 has been transforming the way one of the largest, most important global industriesdoesbusiness. As transportation andlogisticscontinuesto evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years,we’vecreated a digital infrastructure thateliminatesthe inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.#J-18808-Ljbffr","datePosted":"2026-10-04T01:52:40.902Z","dateModified":"2026-10-04T01:52:40.902Z","hiringOrganization":{"@type":"Organization","name":"Project44","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"cea4e2871a24d8df3c697daf"},"url":"https://jobsearcher.com/jobs/cea4e2871a24d8df3c697daf"}}