{"schemaVersion":"jobsearcher.job.v1","id":"ce60ff11a584a90196dec37f","url":"https://jobsearcher.com/jobs/ce60ff11a584a90196dec37f","canonicalUrl":"https://jobsearcher.com/jobs/ce60ff11a584a90196dec37f","title":"Program Manager - Construction","description":"Description\nThe Wrap Up Program Manager functions as the backbone of our account management teams working collaboratively to meet and exceed client expectations. They interact regularly with both clients and insurance carriers to provide the best coverage protection and knowledgeable understanding of Controlled Insurance Programs. If you enjoy actively preparing for client meetings, coordinating important information, getting out of the office to walk project sites, building, and maintaining long term relationships this role would suit you well.\nNote: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this role.\n\nThe Role\n\nThe Wrap Up Program Manager provides day-to-day client service and risk management assistance on assigned accounts. Works with Sr. Client Services Specialists, Account Executives and/or Client Advocates, as well as Claims Professionals to implement, maintain, and close-out wrap-up programs. Provides required reports to carriers and communicate with carriers regarding enrollment and/or audit issues, etc. Participates in program meetings for selected accounts. Prepares and delivers master policies, management reports, and communicate with enrolled and excluded contractors as necessary. Coordinates administration activities related to managing a CIP.\n\nMajor Accountabilities:\nWork closely with Willis Towers Watson team in coordinating service on account\nAlert Sr. Client Services Specialist/Client Advocate/Account Executive of potential problems and seek direction\nWork with Claims and Safety representative on issues related to the program\nParticipate in weekly/monthly meetings\nAttend and present CIP information at Pre-Bid/Pre-Con and carrier meetings\nMaintenance of client/contractor files\nWork with contractors to gather appropriate enrollment information and monthly payroll reports as well as evidence of non-CIP coverage\nProcess enrollments, including bid deduct calculation, and forward to data entry center for processing\nProcess contractor/project closeouts as outlined in the CIP manual\nMaintain quality control, ensuring all enrollments, payroll reports, certificate of insurance compliance and closeouts are processed timely and accurately\nCommunicate directly with contractors regarding issues related to the program (enrollment issues, payroll reporting, closeout, etc.)\nDevelop proficiency in Wrap Administration system\nReview Wrap Administration system reports to verify accuracy and identify problem areas\nCoordinate reporting of client and carrier information and provide interpretation of financial reports as required\nPrepare monthly/quarterly progress reports and explain to client/contractors\nProvide monthly reporting of data/account information as required\nAssist in compiling stewardship reports\nProvide necessary information to marketing regarding payroll, rating, deduct history\nAssist in review and delivery of Master policies\nProcess mid-term policy changes as requested\nResearch and compile answers to client/contractor’s policy and coverage questions—coordinate response with Sr. Client Services Specialist/Account Executive/Client Advocate\nAssist with follow-up on carrier issues\nAssist in resolving any carrier discrepancies\nCoordination & review of audits with carriers\nSome travel may be required\nOther Duties as Assigned\nQualifications\nThe Requirements\n5+ years of commercial Property & Casualty insurance experience in a client facing role required.\nProperty & Casualty insurance knowledge/experience required, with experience in program management of large, controlled insurance programs.\nUnderstands rating calculations pertinent to WC, GL for guaranteed cost and loss sensitive programs\nAbility to review and understand coverage questions and insurance specification of contracts.\nAbility to multi-task and work under pressure or time constraints. Leadership – applies judgement; promotes teamwork.\nRelationship Management and customer focus – collaborates to serve clients and help resolve conflicts\nAbility to effectively engage with carriers and clients to maintain existing business.\nStrong verbal and written communication skills\nProblem solving abilities, including critical thinking and adaptability.\nProject management skills, including attention to detail, organizational skills, prioritization, and time management.\nAdvanced Microsoft Office skills and fluency with other relevant online tools.\nAbility to work independently\nAccuracy and attention to detail\nP&C license preferred. If licensed, must be able to show valid confirmation of current licensing status. If not, must successfully complete appropriate licensing exam(s) g by completing various Continuing Education activities, as needed.\n\nThis position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.\nCompensation and Benefits\nBase salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).\nCompensation\nThe base salary compensation range being offered for this role is $90,000 – $95,000 USD per year.\nThis role is also eligible for an annual short-term incentive bonus.\nCompany Benefits (US locations)\nWTW provides a competitive benefit package which includes the following (eligibility requirements apply):\nHealth and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)\nLeave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)\nRetirement Benefits: Contributory Pension Plan and Savings Plan (401k).\n\nWe understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.\nPursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.\nEOE, including disability/vets","company":"WTW","rawCompany":"wtw","city":"Chicago","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-08-04T00:14:52.016Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-9021.00","title":"Construction Managers","slug":"construction-managers"},{"code":"43-9041.00","title":"Insurance Claims and Policy Processing Clerks","slug":"insurance-claims-and-policy-processing-clerks"}],"industries":[{"code":"524298","title":"All Other Insurance Related Activities","slug":"all-other-insurance-related-activities"},{"code":"524126","title":"Direct Property and Casualty Insurance Carriers","slug":"direct-property-and-casualty-insurance-carriers"},{"code":"524210","title":"Insurance Agencies and Brokerages","slug":"insurance-agencies-and-brokerages"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager - Construction","description":"Description\nThe Wrap Up Program Manager functions as the backbone of our account management teams working collaboratively to meet and exceed client expectations. They interact regularly with both clients and insurance carriers to provide the best coverage protection and knowledgeable understanding of Controlled Insurance Programs. If you enjoy actively preparing for client meetings, coordinating important information, getting out of the office to walk project sites, building, and maintaining long term relationships this role would suit you well.\nNote: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this role.\n\nThe Role\n\nThe Wrap Up Program Manager provides day-to-day client service and risk management assistance on assigned accounts. Works with Sr. Client Services Specialists, Account Executives and/or Client Advocates, as well as Claims Professionals to implement, maintain, and close-out wrap-up programs. Provides required reports to carriers and communicate with carriers regarding enrollment and/or audit issues, etc. Participates in program meetings for selected accounts. Prepares and delivers master policies, management reports, and communicate with enrolled and excluded contractors as necessary. Coordinates administration activities related to managing a CIP.\n\nMajor Accountabilities:\nWork closely with Willis Towers Watson team in coordinating service on account\nAlert Sr. Client Services Specialist/Client Advocate/Account Executive of potential problems and seek direction\nWork with Claims and Safety representative on issues related to the program\nParticipate in weekly/monthly meetings\nAttend and present CIP information at Pre-Bid/Pre-Con and carrier meetings\nMaintenance of client/contractor files\nWork with contractors to gather appropriate enrollment information and monthly payroll reports as well as evidence of non-CIP coverage\nProcess enrollments, including bid deduct calculation, and forward to data entry center for processing\nProcess contractor/project closeouts as outlined in the CIP manual\nMaintain quality control, ensuring all enrollments, payroll reports, certificate of insurance compliance and closeouts are processed timely and accurately\nCommunicate directly with contractors regarding issues related to the program (enrollment issues, payroll reporting, closeout, etc.)\nDevelop proficiency in Wrap Administration system\nReview Wrap Administration system reports to verify accuracy and identify problem areas\nCoordinate reporting of client and carrier information and provide interpretation of financial reports as required\nPrepare monthly/quarterly progress reports and explain to client/contractors\nProvide monthly reporting of data/account information as required\nAssist in compiling stewardship reports\nProvide necessary information to marketing regarding payroll, rating, deduct history\nAssist in review and delivery of Master policies\nProcess mid-term policy changes as requested\nResearch and compile answers to client/contractor’s policy and coverage questions—coordinate response with Sr. Client Services Specialist/Account Executive/Client Advocate\nAssist with follow-up on carrier issues\nAssist in resolving any carrier discrepancies\nCoordination & review of audits with carriers\nSome travel may be required\nOther Duties as Assigned\nQualifications\nThe Requirements\n5+ years of commercial Property & Casualty insurance experience in a client facing role required.\nProperty & Casualty insurance knowledge/experience required, with experience in program management of large, controlled insurance programs.\nUnderstands rating calculations pertinent to WC, GL for guaranteed cost and loss sensitive programs\nAbility to review and understand coverage questions and insurance specification of contracts.\nAbility to multi-task and work under pressure or time constraints. Leadership – applies judgement; promotes teamwork.\nRelationship Management and customer focus – collaborates to serve clients and help resolve conflicts\nAbility to effectively engage with carriers and clients to maintain existing business.\nStrong verbal and written communication skills\nProblem solving abilities, including critical thinking and adaptability.\nProject management skills, including attention to detail, organizational skills, prioritization, and time management.\nAdvanced Microsoft Office skills and fluency with other relevant online tools.\nAbility to work independently\nAccuracy and attention to detail\nP&C license preferred. If licensed, must be able to show valid confirmation of current licensing status. If not, must successfully complete appropriate licensing exam(s) g by completing various Continuing Education activities, as needed.\n\nThis position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.\nCompensation and Benefits\nBase salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).\nCompensation\nThe base salary compensation range being offered for this role is $90,000 – $95,000 USD per year.\nThis role is also eligible for an annual short-term incentive bonus.\nCompany Benefits (US locations)\nWTW provides a competitive benefit package which includes the following (eligibility requirements apply):\nHealth and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)\nLeave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)\nRetirement Benefits: Contributory Pension Plan and Savings Plan (401k).\n\nWe understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.\nPursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.\nEOE, including disability/vets","datePosted":"2026-08-04T00:14:52.016Z","dateModified":"2026-08-04T00:14:52.016Z","hiringOrganization":{"@type":"Organization","name":"WTW","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chicago","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ce60ff11a584a90196dec37f"},"url":"https://jobsearcher.com/jobs/ce60ff11a584a90196dec37f"}}