{"schemaVersion":"jobsearcher.job.v1","id":"ce5f3fb340a0e023261216cc","url":"https://jobsearcher.com/jobs/ce5f3fb340a0e023261216cc","canonicalUrl":"https://jobsearcher.com/jobs/ce5f3fb340a0e023261216cc","title":"Solutions Engineer","description":"About Us:\nWe love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.\nThis role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy—vibrant locations where our teams connect, collaborate, and innovate.\nTo learn more about life at LogicMonitor, check out our Careers Page.\nWhat You'll Do:\nLogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.\nOur customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!\nWe are seeking a Solutions Engineer to drive the successful delivery of our Professional Services technical solutions for both new and existing customers. In this role, you'll work directly with customers and collaborate with internal teams—including Customer Success, Tech Support, and Training—to craft advanced LogicMonitor configurations and lead discovery, design, and deployment sessions. As a recognized subject matter expert on all things LogicMonitor, you'll relay critical product insights to our Product/Development teams while guiding customers to adopt best practices and optimal configurations that support a comprehensive IT monitoring strategy.\nHere's a closer look at this key role:\n\nLead Implementations: Oversee end-to-end deployments—from small to large-scale—ensuring flawless delivery of LogicMonitor solutions.\nCollaborative Engagement: Partner with PS Project and Customer Success Managers to kick off engagements and ensure seamless handoffs.\nDrive Customer Adoption: Facilitate remote and onsite working sessions for discovery, design, and deployment to accelerate LogicMonitor adoption.\nOptimize Configurations: Advocate and implement best practices to fine-tune customer LogicMonitor configurations.\nAutomate Processes: Leverage REST API and scripting to automate routine and bulk tasks for enhanced efficiency.\nProvide Critical Feedback: Identify gaps, feature requests, and issues, and escalate insights to Product and Development teams.\nDevelop Custom Solutions: Create tailored, scripted solutions using LogicMonitor features (Websites, LogicModules, NetScans) and external integrations.\nShare Expertise: Serve as a subject matter expert by sharing technical lessons and best practices with peers and customers.\nOffer Cross-Functional Support: Occasionally assist Monitoring Engineering with LogicModule development and support Sales/Customer Success in closing deals or retaining customers.\nStay Current: Continuously leverage internal resources to stay updated on new product features, enhancements, and best practices.\nWhat You'll Need:\n3–4 years of experience as an IT professional or software engineer.\n2+ years in IT operations, including systems administration, network engineering, and DevOps.\n1+ years of hands-on scripting/programming experience in Python, PowerShell, Java, or Groovy.\nSubject matter expert in one or more IT domains—such as Windows/Linux server, networking, security, storage, virtualization, or cloud (AWS, Azure, GCP).\nProficiency with web technologies, including HTTP, JSON, RegEx, and REST APIs.\nWillingness to travel 10–20%.\nExperience using AI tools to enhance productivity, innovation, or problem-solving\nResidents of California, click Here to view our California Applicant Privacy Notice.\nAnticipated Application Close Date: 05/16/26\nLogicMonitor is an Equal Opportunity Employer\nAt LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We're committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.\nFor us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don't just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\nWork Authorization:\nAt this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization.\nCandidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis.\nWe are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.\n#LI-DW1 #LI-Hybrid #BI-Hybrid\n\nOur goal is to ensure an accessible and inclusive experience for every candidate.\nIf you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.\nKnow your rights: workplace discrimination is illegal. Please click here to review LogicMonitor's U.S. Pay Transparency Nondiscrimination Provision.","company":"Logicmonitor","rawCompany":"logicmonitor","city":"Austin","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-05-17T18:26:28.098Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Solutions Engineer","description":"About Us:\nWe love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.\nThis role is open to candidates based in or near Austin, TX. Our Austin office is based in the vibrant San Jacinto Center downtown with breathtaking views of Lady Bird Lake. At LogicMonitor, we hire within our Centers of Energy—vibrant locations where our teams connect, collaborate, and innovate.\nTo learn more about life at LogicMonitor, check out our Careers Page.\nWhat You'll Do:\nLogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure. LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments. By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.\nOur customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. We have been certified as a Great Place To Work®, and named one of BuiltIn's Best Places to Work for the seventh year in a row!\nWe are seeking a Solutions Engineer to drive the successful delivery of our Professional Services technical solutions for both new and existing customers. In this role, you'll work directly with customers and collaborate with internal teams—including Customer Success, Tech Support, and Training—to craft advanced LogicMonitor configurations and lead discovery, design, and deployment sessions. As a recognized subject matter expert on all things LogicMonitor, you'll relay critical product insights to our Product/Development teams while guiding customers to adopt best practices and optimal configurations that support a comprehensive IT monitoring strategy.\nHere's a closer look at this key role:\n\nLead Implementations: Oversee end-to-end deployments—from small to large-scale—ensuring flawless delivery of LogicMonitor solutions.\nCollaborative Engagement: Partner with PS Project and Customer Success Managers to kick off engagements and ensure seamless handoffs.\nDrive Customer Adoption: Facilitate remote and onsite working sessions for discovery, design, and deployment to accelerate LogicMonitor adoption.\nOptimize Configurations: Advocate and implement best practices to fine-tune customer LogicMonitor configurations.\nAutomate Processes: Leverage REST API and scripting to automate routine and bulk tasks for enhanced efficiency.\nProvide Critical Feedback: Identify gaps, feature requests, and issues, and escalate insights to Product and Development teams.\nDevelop Custom Solutions: Create tailored, scripted solutions using LogicMonitor features (Websites, LogicModules, NetScans) and external integrations.\nShare Expertise: Serve as a subject matter expert by sharing technical lessons and best practices with peers and customers.\nOffer Cross-Functional Support: Occasionally assist Monitoring Engineering with LogicModule development and support Sales/Customer Success in closing deals or retaining customers.\nStay Current: Continuously leverage internal resources to stay updated on new product features, enhancements, and best practices.\nWhat You'll Need:\n3–4 years of experience as an IT professional or software engineer.\n2+ years in IT operations, including systems administration, network engineering, and DevOps.\n1+ years of hands-on scripting/programming experience in Python, PowerShell, Java, or Groovy.\nSubject matter expert in one or more IT domains—such as Windows/Linux server, networking, security, storage, virtualization, or cloud (AWS, Azure, GCP).\nProficiency with web technologies, including HTTP, JSON, RegEx, and REST APIs.\nWillingness to travel 10–20%.\nExperience using AI tools to enhance productivity, innovation, or problem-solving\nResidents of California, click Here to view our California Applicant Privacy Notice.\nAnticipated Application Close Date: 05/16/26\nLogicMonitor is an Equal Opportunity Employer\nAt LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We're committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.\nFor us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don't just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\nWork Authorization:\nAt this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization.\nCandidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis.\nWe are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.\n#LI-DW1 #LI-Hybrid #BI-Hybrid\n\nOur goal is to ensure an accessible and inclusive experience for every candidate.\nIf you need a reasonable accommodation during the application or interview process under applicable local law, please submit a request via this Accommodation Request Form.\nKnow your rights: workplace discrimination is illegal. Please click here to review LogicMonitor's U.S. Pay Transparency Nondiscrimination Provision.","datePosted":"2026-05-17T18:26:28.098Z","dateModified":"2026-05-17T18:26:28.098Z","hiringOrganization":{"@type":"Organization","name":"Logicmonitor","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ce5f3fb340a0e023261216cc"},"url":"https://jobsearcher.com/jobs/ce5f3fb340a0e023261216cc"}}