{"schemaVersion":"jobsearcher.job.v1","id":"ce505c6bb2d3526de31b892b","url":"https://jobsearcher.com/jobs/ce505c6bb2d3526de31b892b","canonicalUrl":"https://jobsearcher.com/jobs/ce505c6bb2d3526de31b892b","title":"Stelo System Administrator/Support Engineer","description":"Remote\r\nAbout Stelo\r\nFor over 30 years Stelo's products have freed organizations from the complexities and difficulties of static data pipelines. Our software is an enterprise-class data replication tool that delivers data dynamically from anywhere to anywhere for BI analysis, reporting, and prediction, or for managing business operations, B2B interactions, and supply chains. Stelo combines powerful, purpose-built software with world-class service and support. From end-to-end expertise and problem ownership to deep knowledge of all operating systems, platforms, and database systems, Stelo gets customers up and running and keeps them there.\r\nWe are looking for a hands-on Senior SysAdmin / Support Engineer to own the day-to-day maintenance of our internal systems and provide technical support to our Stelo Data Replicator customers. This hybrid role is both internal-facing (infrastructure, users, environments) and external-facing (customer support), ideal for someone comfortable working across a broad but manageable scope in a small company.\r\nKey Responsibilities - System Administrator (Internal)\r\nOwn the day-to-day maintenance and reliability of our internal infrastructure, handling routine system, network, and database upkeep across our small but diverse environment.\r\nAdminister, maintain, and troubleshoot virtualized infrastructure platforms (e.g., VxRail / VMware) running Windows Server and Linux, focusing on routine maintenance, patching, and performance monitoring.\r\nManage user accounts, groups, and permissions across AD/Azure AD and internal systems, enforcing least-privilege access and MFA.\r\nSupport and maintain cloud environments (Azure, AWS, GCP) for virtual machines, networking, storage, and secure remote access.\r\nConfigure, maintain, and troubleshoot Fortinet-based VPN solutions to ensure secure and reliable connectivity for remote users.\r\nImplement and maintain backup and recovery processes for servers, applications, and databases, including periodic restore testing.\r\nMonitor the health and capacity of systems, networks, VPN, and services, and handle incident response and basic performance troubleshooting.\r\nPerform routine operational tasks: OS and application updates, certificate renewals, log reviews, and security patching.\r\nAdminister and support databases, especially IBM DB2 LUW and IBM i (AS/400), including basic administration, backup/restore, and performance troubleshooting in cooperation with the product team.\r\nProvide technical support for SQDR customers via remote sessions, email, and ticketing systems. Support includes troubleshooting complex environments and product issues while guiding customers through installation, configuration, and best practices.\r\nTroubleshoot SQDR deployment issues, including connectivity, configuration, database integration (DB2, IBM i, other RDBMS), and OS/environment problems.\r\nAnalyze logs and diagnostic information to identify root causes and recommend workarounds or long-term solutions.\r\nAssist customers with installing, upgrading, and configuring SQDR in their environments (Windows/Linux, on-premises and cloud).\r\nCollaborate with internal engineering teams to escape product defects, reproduce issues, and validate fixes and patches.\r\nContribute to knowledge base articles, how-to guides, and FAQs.\r\nRequired Qualifications\r\n5+ years of experience in systems administration / infrastructure roles, with responsibility for production environments.\r\nStrong hands-on experience with Windows Server and Linux (e.g., Ubuntu, RHEL, Rocky/CentOS) in virtualized environments.\r\nExperience with virtual infrastructure platforms such as VxRail, VMware, Hyper-V, or similar.\r\nWorking experience with at least one major cloud platform (Azure, AWS, or GCP), including basic compute, storage, and networking.\r\nExperience supporting relational databases, preferably DB2 LUW and/or IBM i (AS/400), including backup/restore and basic performance troubleshooting.\r\nSolid understanding of network fundamentals: TCP/IP, DNS, DHCP, VPNs, routing, and firewalls.\r\nHands-on experience configuring and supporting Fortinet VPN solutions in a production environment.\r\nStrong troubleshooting skills across OS, network, database, and application layers.\r\nExcellent customer-facing communication skills and prior experience supporting external technical users or customers.\r\nComfortable working independently in a fully remote environment, managing priorities, and documenting work clearly.\r\nPreferred Qualifications\r\nHands-on experience with ODBC/JDBC drivers, including connection lifecycle management, statement execution, parameter and result-set handling, diagnostics (SQLSTATE, error codes), and performance tuning across multiple relational databases.\r\nFamiliarity with modern data platforms such as Databricks, Snowflake, BigQuery, or Microsoft Fabric.\r\nExperience with containerization and orchestration (Docker, Kubernetes) and CI/CD practices.\r\nStructure and Compensation\r\nThe position is 100% remote, full-time, and exempt.\r\nStelo will provide all necessary computer equipment.\r\nEmployee is responsible for providing a suitable workspace.\r\nEmployee will be assigned a fixed weekly schedule.\r\nCandidate should expect to work Pacific time hours most days.\r\nSalary $90,000–$130,000 commensurate with experience.\r\nGenerous health insurance coverage, employee benefits and retirement matching.\r\nWhy Work at Stelo?\r\nStelo's small, dedicated team has enjoyed a 100% remote workplace since the company's founding. We have working from home and the flexibility it offers. Combined with Stelo's excellent benefits and an unwavering appreciation for work/life balance, Stelo is an environment where team members have a chance to stretch and grow along with the company.\r\nMedical insurance for you and your family\r\nMonthly HSA contributions\r\nMatching retirement contributions\r\nJ-18808-Ljbffr","company":"Stelo","rawCompany":"stelo","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-06-25T00:50:15.419Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Stelo System Administrator/Support Engineer","description":"Remote\r\nAbout Stelo\r\nFor over 30 years Stelo's products have freed organizations from the complexities and difficulties of static data pipelines. Our software is an enterprise-class data replication tool that delivers data dynamically from anywhere to anywhere for BI analysis, reporting, and prediction, or for managing business operations, B2B interactions, and supply chains. Stelo combines powerful, purpose-built software with world-class service and support. From end-to-end expertise and problem ownership to deep knowledge of all operating systems, platforms, and database systems, Stelo gets customers up and running and keeps them there.\r\nWe are looking for a hands-on Senior SysAdmin / Support Engineer to own the day-to-day maintenance of our internal systems and provide technical support to our Stelo Data Replicator customers. This hybrid role is both internal-facing (infrastructure, users, environments) and external-facing (customer support), ideal for someone comfortable working across a broad but manageable scope in a small company.\r\nKey Responsibilities - System Administrator (Internal)\r\nOwn the day-to-day maintenance and reliability of our internal infrastructure, handling routine system, network, and database upkeep across our small but diverse environment.\r\nAdminister, maintain, and troubleshoot virtualized infrastructure platforms (e.g., VxRail / VMware) running Windows Server and Linux, focusing on routine maintenance, patching, and performance monitoring.\r\nManage user accounts, groups, and permissions across AD/Azure AD and internal systems, enforcing least-privilege access and MFA.\r\nSupport and maintain cloud environments (Azure, AWS, GCP) for virtual machines, networking, storage, and secure remote access.\r\nConfigure, maintain, and troubleshoot Fortinet-based VPN solutions to ensure secure and reliable connectivity for remote users.\r\nImplement and maintain backup and recovery processes for servers, applications, and databases, including periodic restore testing.\r\nMonitor the health and capacity of systems, networks, VPN, and services, and handle incident response and basic performance troubleshooting.\r\nPerform routine operational tasks: OS and application updates, certificate renewals, log reviews, and security patching.\r\nAdminister and support databases, especially IBM DB2 LUW and IBM i (AS/400), including basic administration, backup/restore, and performance troubleshooting in cooperation with the product team.\r\nProvide technical support for SQDR customers via remote sessions, email, and ticketing systems. Support includes troubleshooting complex environments and product issues while guiding customers through installation, configuration, and best practices.\r\nTroubleshoot SQDR deployment issues, including connectivity, configuration, database integration (DB2, IBM i, other RDBMS), and OS/environment problems.\r\nAnalyze logs and diagnostic information to identify root causes and recommend workarounds or long-term solutions.\r\nAssist customers with installing, upgrading, and configuring SQDR in their environments (Windows/Linux, on-premises and cloud).\r\nCollaborate with internal engineering teams to escape product defects, reproduce issues, and validate fixes and patches.\r\nContribute to knowledge base articles, how-to guides, and FAQs.\r\nRequired Qualifications\r\n5+ years of experience in systems administration / infrastructure roles, with responsibility for production environments.\r\nStrong hands-on experience with Windows Server and Linux (e.g., Ubuntu, RHEL, Rocky/CentOS) in virtualized environments.\r\nExperience with virtual infrastructure platforms such as VxRail, VMware, Hyper-V, or similar.\r\nWorking experience with at least one major cloud platform (Azure, AWS, or GCP), including basic compute, storage, and networking.\r\nExperience supporting relational databases, preferably DB2 LUW and/or IBM i (AS/400), including backup/restore and basic performance troubleshooting.\r\nSolid understanding of network fundamentals: TCP/IP, DNS, DHCP, VPNs, routing, and firewalls.\r\nHands-on experience configuring and supporting Fortinet VPN solutions in a production environment.\r\nStrong troubleshooting skills across OS, network, database, and application layers.\r\nExcellent customer-facing communication skills and prior experience supporting external technical users or customers.\r\nComfortable working independently in a fully remote environment, managing priorities, and documenting work clearly.\r\nPreferred Qualifications\r\nHands-on experience with ODBC/JDBC drivers, including connection lifecycle management, statement execution, parameter and result-set handling, diagnostics (SQLSTATE, error codes), and performance tuning across multiple relational databases.\r\nFamiliarity with modern data platforms such as Databricks, Snowflake, BigQuery, or Microsoft Fabric.\r\nExperience with containerization and orchestration (Docker, Kubernetes) and CI/CD practices.\r\nStructure and Compensation\r\nThe position is 100% remote, full-time, and exempt.\r\nStelo will provide all necessary computer equipment.\r\nEmployee is responsible for providing a suitable workspace.\r\nEmployee will be assigned a fixed weekly schedule.\r\nCandidate should expect to work Pacific time hours most days.\r\nSalary $90,000–$130,000 commensurate with experience.\r\nGenerous health insurance coverage, employee benefits and retirement matching.\r\nWhy Work at Stelo?\r\nStelo's small, dedicated team has enjoyed a 100% remote workplace since the company's founding. We have working from home and the flexibility it offers. Combined with Stelo's excellent benefits and an unwavering appreciation for work/life balance, Stelo is an environment where team members have a chance to stretch and grow along with the company.\r\nMedical insurance for you and your family\r\nMonthly HSA contributions\r\nMatching retirement contributions\r\nJ-18808-Ljbffr","datePosted":"2026-06-25T00:50:15.419Z","dateModified":"2026-06-25T00:50:15.419Z","hiringOrganization":{"@type":"Organization","name":"Stelo","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ce505c6bb2d3526de31b892b"},"url":"https://jobsearcher.com/jobs/ce505c6bb2d3526de31b892b"}}