Operations Manager II

About Company: Element U.S. Space & Defense stands at the forefront of testing innovation, serving as a trusted partner to NASA, the U.S. Department of Defense, government agencies, and prominent industry leaders across the space and defense sectors. Founded as NTS Technical Systems, our company brings over 60 years of experience and expertise in handling the most complex projects and programs in the world. From centrifuge testing for the latest Mars rover, vibration testing for the Space Launch System (SLS), to environmental simulations for next-generation missiles, we are the pioneering partner for highly custom, end-to-end testing design and implementation. By advancing our state-of-the-art testing technologies, subject matter expertise, and service to critical missions, Element U.S. Space & Defense has become the go-to partner for ground-breaking industries. What We Offer: Growth & Development: Opportunities for professional development and career advancement. A collaborative and innovative work environment. The chance to work on groundbreaking projects that shape the future of space and defense. Benefits: Employees are eligible to participate in the benefits offered throughout their availability, including the following: Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, Flexible Spending Accounts Seven (7) paid holidays and four (4) paid floating holidays, depending on your hire date Paid Time Off (PTO), accrued biweekly 401k with employer match Twelve (12) hours of Paid Volunteer Time Off (PVTO) each year Tuition reimbursement and other employee programs Flexible schedules offered at some of our labs Monthly Lab Bonus plans (Based on position) Salary: At EUSSD, compensation is determined through a comprehensive approach that considers candidate qualifications, role responsibilities, market benchmarks, and organizational needs. Pay may vary by location; for this position, the annual base salary target range is $134,500.00–$155,000, with potential eligibility for bonuses or commission depending on the role. Summary: Manage overall lab operations and is responsible for the effective and successful management of labor, productivity, quality control, and safety measures. The operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting, and look for opportunities to expand systems and ensure safe and efficient operations. Primary Responsibilities: Work closely with GM and management team to set and/or implement policies, procedures and systems and to follow through with implementation Partner with cross-functional teams to improve proprietary tools and systems Ensure that operational activities remain on time and within budget Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations Work closely with legal and safety departments to ensure that activities remain compliant Maintain constant communication with managers, staff, and vendors to ensure proper operations of the lab Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution Oversee materials and inventory at the lab Minimum Qualifications: 5 or more years of proven success in an operations management role This position is located at a lab location and able to work onsite daily Preferred Qualifications: Bachelor’s degree in operations management, business administration, technical management, information systems, engineering, finance/accounting, or related fields Knowledge and Skills: Excellent ability to address operational concerns and issues, monitoring overall customer satisfaction Understanding of operational procedures and policies development and implementation Excellent interpersonal communication and organizing skills to coordinate project activities Knowledge of business productivity software and an aptitude for learning new applications Proficiency in conflict management and business negotiation processes Good decision-making skills and response to high-pressure situations Ability to analyze training needs/requirements Ability to communicate with others effectively Ability to work with details and time-sensitive issues Physical Requirements: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; climb stairs; balance; stoop; kneel; crouch or crawl; talk or hear; taste or smell. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. EEO Policy Statement: It is the policy of Element US Space & Defense to offer Equal Employment Opportunity to all individuals without regards to race, creed, ancestry, color, sex, gender identity, sexual orientation, marital status, age, national origin, physical disabilities, pregnancy, childbirth, and related medical conditions. Equal Opportunity Employer M/F/D/V recruitingteam@nts.com