{"schemaVersion":"jobsearcher.job.v1","id":"cdf7e2c18a71b4bf85233ae1","url":"https://jobsearcher.com/jobs/cdf7e2c18a71b4bf85233ae1","canonicalUrl":"https://jobsearcher.com/jobs/cdf7e2c18a71b4bf85233ae1","title":"Senior Cloud Support Engineer - IdentityNow (Remote)","description":"A leading identity security provider is looking for a Cloud Support Engineer to join its Services Support team. The role involves directly assisting customers with post-implementation support for the IdentityNow product. Responsibilities include resolving customer support issues, working with the team on technical solutions, and maintaining high levels of customer satisfaction. Ideal candidates should have experience in SaaS products and strong troubleshooting skills in web technologies and databases.#J-18808-Ljbffr","company":"Sailpoint Technologies Holdings","rawCompany":"sailpoint technologies holdings","isRemote":true,"isActive":false,"createdAt":"2026-04-09T15:56:59.167Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Cloud Support Engineer - IdentityNow (Remote)","description":"A leading identity security provider is looking for a Cloud Support Engineer to join its Services Support team. The role involves directly assisting customers with post-implementation support for the IdentityNow product. Responsibilities include resolving customer support issues, working with the team on technical solutions, and maintaining high levels of customer satisfaction. Ideal candidates should have experience in SaaS products and strong troubleshooting skills in web technologies and databases.#J-18808-Ljbffr","datePosted":"2026-04-09T15:56:59.167Z","dateModified":"2026-04-09T15:56:59.167Z","hiringOrganization":{"@type":"Organization","name":"Sailpoint Technologies Holdings","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"cdf7e2c18a71b4bf85233ae1"},"url":"https://jobsearcher.com/jobs/cdf7e2c18a71b4bf85233ae1"}}