Call Center Representative/Scheduler
Busy Ophthalmology practice in South Suburbs is seeking
Call Center Representative/Front Desk Receptionist
Salary
Competitive hourly wage and discussed upon review
Job Type: Full-time
Number of hires for this role: 1
Qualifications
Computer Skills: 2 years (Required)
Medical office experience: 2 years (Preferred)
Basic knowledge of commercial and Medicaid plans (Preferred)
High school or equivalent (Required)
Full Job Description
Busy Ophthalmology Practice is seeking an experienced Front Desk/ Scheduling Receptionist. 2 years of recent medical office experience required. EMR experience preferred. We are a group of 5 Doctors with 30 employees and 3 locations. Our main office is in Chicago Ridge. The ideal candidate will be bilingual, hardworking, reliable, and self-motivated. Must have strong computer skills, knowledge of vision/medical insurance, and a positive attitude.
Responsibilities include working in our scheduling department with front desk cross-training: Job duties consist of scheduling and rescheduling of all routine medical and non-routine services for patients. Creating messages from patients to our Doctors and Staff, electronically sending copies of medical records to other practices, greeting patients, and processing patient documents in our Electronic Medical Records.
Hours are Monday-Friday, 8:00 am-4:00 pm, and occasional Saturdays from 8am-1pm.
Job Type: Full-time
Benefits:
Paid Holidays
Health insurance
Retirement plan
401K
Schedule:
8-hour shift
Day shift
Monday to Friday
Education:
High school or equivalent (Preferred)
Experience:
Computer Skills: 2 years (Required)
Medical office experience: 2 years preferred, but we are willing to train the right person for the job.
Administrative Duties:
Scheduling
Answering and routing phone calls
Greeting visitors
This Job Is Ideal for Someone Who Is:
People-oriented--Friendly demeanor and enjoys interacting with people
Adaptable/flexible--Adapts well to changes within their environment
Detail-oriented -- Pays attention to detail
Achievement-oriented -- enjoys taking on challenges
Independent -- enjoys working with little direction
Multi-Tasking--Can handle multiple duties simultaneously
This Job Is:
We are an equal opportunity employer
Open to applicants who do not have a college diploma
Work Remotely
No
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
401(k)
Health insurance
Paid time off
Retirement plan
Work Location: In person