Delivery Solutions Engineer

Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. The chosen partner of hundreds of retailers and brands across North America, Europe, the Middle East and Asia, Global-e makes selling internationally as simple as selling domestically. With Global-e, retailers and brands can increase international traffic conversion and grow sales by offering customers over 200 destinations worldwide a seamless, localized shopping experience. We’re looking for a Delivery Solutions Engineer to lead discussions with clients, design integration scopes, and ensure smooth implementation of our platform. This role combines post-sales technical consulting, hands-on integration work, and cross-functional collaboration with Product, R&D, Sales, and Customer Success teams.  Responsibilities  Lead technical discovery, architecture, and integration discussions with new and existing clients.  Explain Global-e capabilities and recommend best practice based on client use cases.  Own the integration lifecycle: technical scoping, data flow definition, API setup, configuration, troubleshooting, and delivery.  Work with both internal and external development teams to define functionalities and resolve issues.  Provide ongoing technical guidance to internal and externals stakeholders.  Act as a product expert and share client feedback with Product/R&D teams Requirements: 3+ years in solutions engineering, system engineering, or systems integration  Direct experience in frontend software development including tools and concepts: JavaScript, Webhooks, HTML/CSS  Ability to navigate codebases and debug issues using standard software tools / processes Strong knowledge of REST APIs, HTTP(S) protocols, and relational databases (SQL).  Experience diagraming complex system architectures and data flows Excellent communication skills; able to explain complex concepts to varied audiences.  Experience working with distributed teams; ability to manage multiple projects Experience with eCommerce platforms (e.g., Shopify, Magento, Big Commerce) is a strong advantage