Member Glow Specialist

Member Glow SpecialistBay Area Organization of Black Owned Businesses (BAOBOB) seeks a Member Glow Specialist to manage and schedule member satisfaction projects. The Member Glow Specialist will identify and secure new business members to join the BAOBOB network. The ideal teammate is: friendly, organized, proactive, punctual, a multi-tasker, community focused, Bay Area based, and committed to dismantling systemic inequities in the Black community via improved economic stability. TASKS AND RESPONSIBILITIES Membership Sales: generate and pursue qualified business leads Member Care: understand and implement mission and strategy for canopy (top tier) members Social Media: help bloom member engagement and manage expectations Team Meetings: attend and provide weekly updates Project Management Support: crm and project management software integration Research and Development: establish, document and maintain authoritative knowledge on Oakland's small business economy. Attend events hosted by BAOBOB and BAOBOB members as scheduled COMPENSATION 20 hours monthly at $19/hr (add'l hours with approval) 10% commission on new membership income (sales) after 30 day orientation Requirements AA or minimum 2 yrs college 2 yrs customer service experience Proficiency with project management software (Zoho or similar) Proficiency with social media platforms (FB, Instagram, LinkedIn)