{"schemaVersion":"jobsearcher.job.v1","id":"cd87a4c6f12cf3ed8ee9a76c","url":"https://jobsearcher.com/jobs/cd87a4c6f12cf3ed8ee9a76c","canonicalUrl":"https://jobsearcher.com/jobs/cd87a4c6f12cf3ed8ee9a76c","title":"Customer Solution Architect","description":"Our Company\r\nAt Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers' customers—to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.\r\nWhat You'll Do\r\nThe Customer Solution Architect (CSA) is a strategic, customer-facing technical leader responsible for retaining and expanding Teradata ecosystems through technical engagement, advocacy, and opportunity progression. The CSA blends deep technical acumen in data architecture, analytics, AI, and cloud platforms with strong customer relationship skills to influence adoption, showcase value, and drive innovation.\r\nAs a trusted advisor, the CSA proactively engages customers to understand their business and technical landscapes, mitigate risks, and uncover growth opportunities. The role supports both pre- and post-sales motions, with a strong emphasis on maximizing platform utilization, identifying technical differentiators, and advancing ARR through technical progression.\r\nKey Responsibilities\r\nCustomer Advocacy and Relationship Leadership\r\nEstablish and maintain trusted relationships across customer organizations from technical leads to executive sponsors.\r\nAct as a prescriptive advisor, enabling early-warning systems and remediation plans to maintain or improve account health.\r\nRelay customer feedback, technical blockers, and solution gaps internally to influence product direction and ensure timely responses.\r\nDemonstrate value realization of Teradata solutions through ongoing customer engagement and success planning.\r\nAdoption and Innovation\r\nChampion adoption by highlighting Teradata's technical differentiators and underutilized capabilities.\r\nEducate customers on emerging trends, industry benchmarks, and new Teradata capabilities through technical briefings, innovation days, and workshops.\r\nDevelop and deliver reusable technical collateral, POVs, and hands-on engagements (e.g., VHOEs) tailored to customer needs.\r\nCollaborate with customers to identify net-new use cases and align the Teradata platform with long-term strategies.\r\nTechnical Opportunity Progression\r\nLead technical discovery, solution design, and scoping to advance identified growth opportunities that lead to an increase in ARR.\r\nCreate and maintain a \"Technical Vision for Success\" specific to each account, mapping current-state and future-state architectures.\r\nSecure entitlements, validate platform readiness, and align cloud provisioning (e.g., SITEIDs, VPC, network requirements).\r\nSupport quoting, ordering, proposal development, and stakeholder communication across internal teams and the customer.\r\nExecute high-value, cost-effective sales motions such as demos, benchmarks, and PoCs to de-risk opportunity progression.\r\nTechnical Influence and Execution\r\nDevelop trusted technical leadership through thought leadership, proactive ownership, and field-proven credibility.\r\nInfluence customer architecture strategy to include Teradata Vantage through modern data and analytics blueprints.\r\nAlign technical execution with account team strategy and customer success goals, ensuring long-term platform expansion.\r\nRemain continuously educated on Teradata's full portfolio and adjacent technologies to guide complex customer conversations.\r\nWho You'll Work With\r\nPartner with Account Executives and the broader account team on strategy, planning, and opportunity development\r\nEngage directly with customer stakeholders ranging from DBAs and data architects to analytics leaders and CIO-level executives\r\nCollaborate with Consulting Services on solution design and strategic engagements\r\nWork with Customer Services teams to ensure solution alignment and ongoing customer success\r\nCoordinate with Global Sales Support, Pricing, and Finance to shape offers and proposals\r\nInterface with internal Teradata product and technical SMEs to bring specialized expertise into customer engagements\r\nSupport collaboration across sales, technical, and delivery teams to drive adoption of Teradata solutions\r\nWhat Makes You a Qualified Candidate\r\nPossess a keen interest and understanding of developments in data and analytic solutions including emerging AI/ML trends.\r\nExperience in promoting analytic solutions for large enterprises in either a pre-sales or delivery role.\r\nMust have experience with Cloud technologies such as AWS, Azure and Google Cloud.\r\nMust have knowledge of the competitive landscape and an understanding of Teradata's differentiators.\r\nDemonstrate ability to understand customer's needs and provide thought leadership to influence and build trust at multiple levels.\r\nPossess the ability to multi-task and manage competing priorities across multiple customers.\r\nDemonstrate excellent organizational and people skills.\r\nHave a degree level qualification or relevant experience in computer science, software engineering, mathematics, management information systems or a related discipline.\r\nWhat You Will Bring\r\nExcellent verbal and written communication skills.\r\nPossess strong analytical and problem-solving skills.\r\nA clear, confident and persuasive communicator who can craft, summarize and deliver messaging for various groups of users, influencers and stakeholders.\r\nWhy We Think You'll Love Teradata\r\nWe prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are.\r\nLI-JR1\r\nTeradata is proud to be an equal opportunity employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. We welcome and encourage individuals from all backgrounds to apply and join our team, bringing their unique perspectives and experiences to help us innovate and grow.\r\nPay Rate: 195500.0000 - 244300.0000 - 293200.0000 On-Target Earnings\r\nStarting pay for the successful applicant will depend on geographic location, internal equity, job-related knowledge, skills, and candidate experience. Sales roles will be eligible for commission payments tied to quota achievement. All other permanent roles will be eligible for one of our annual incentive plans, which are based on company financial attainment and individual performance.\r\nEmployees in this position are also eligible to participate in the Company's comprehensive benefits programs, which include healthcare, life and disability insurance plans, a 401(k)-retirement savings plan, and time-off programs. Specific details of these benefits, including eligibility criteria and plan options, will be provided during the hiring process and can be reviewed here: https://www.teradata.com/About-Us/Careers/Benefits\r\nJ-18808-Ljbffr","company":"Teradata","rawCompany":"teradata","city":"Helena","state":"MT","isRemote":false,"isActive":true,"createdAt":"2026-06-25T01:16:49.132Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1243.01","title":"Data Warehousing Specialists","slug":"data-warehousing-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Solution Architect","description":"Our Company\r\nAt Teradata, we believe that people thrive when empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers' customers—to make better, more confident decisions. The world's top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.\r\nWhat You'll Do\r\nThe Customer Solution Architect (CSA) is a strategic, customer-facing technical leader responsible for retaining and expanding Teradata ecosystems through technical engagement, advocacy, and opportunity progression. The CSA blends deep technical acumen in data architecture, analytics, AI, and cloud platforms with strong customer relationship skills to influence adoption, showcase value, and drive innovation.\r\nAs a trusted advisor, the CSA proactively engages customers to understand their business and technical landscapes, mitigate risks, and uncover growth opportunities. The role supports both pre- and post-sales motions, with a strong emphasis on maximizing platform utilization, identifying technical differentiators, and advancing ARR through technical progression.\r\nKey Responsibilities\r\nCustomer Advocacy and Relationship Leadership\r\nEstablish and maintain trusted relationships across customer organizations from technical leads to executive sponsors.\r\nAct as a prescriptive advisor, enabling early-warning systems and remediation plans to maintain or improve account health.\r\nRelay customer feedback, technical blockers, and solution gaps internally to influence product direction and ensure timely responses.\r\nDemonstrate value realization of Teradata solutions through ongoing customer engagement and success planning.\r\nAdoption and Innovation\r\nChampion adoption by highlighting Teradata's technical differentiators and underutilized capabilities.\r\nEducate customers on emerging trends, industry benchmarks, and new Teradata capabilities through technical briefings, innovation days, and workshops.\r\nDevelop and deliver reusable technical collateral, POVs, and hands-on engagements (e.g., VHOEs) tailored to customer needs.\r\nCollaborate with customers to identify net-new use cases and align the Teradata platform with long-term strategies.\r\nTechnical Opportunity Progression\r\nLead technical discovery, solution design, and scoping to advance identified growth opportunities that lead to an increase in ARR.\r\nCreate and maintain a \"Technical Vision for Success\" specific to each account, mapping current-state and future-state architectures.\r\nSecure entitlements, validate platform readiness, and align cloud provisioning (e.g., SITEIDs, VPC, network requirements).\r\nSupport quoting, ordering, proposal development, and stakeholder communication across internal teams and the customer.\r\nExecute high-value, cost-effective sales motions such as demos, benchmarks, and PoCs to de-risk opportunity progression.\r\nTechnical Influence and Execution\r\nDevelop trusted technical leadership through thought leadership, proactive ownership, and field-proven credibility.\r\nInfluence customer architecture strategy to include Teradata Vantage through modern data and analytics blueprints.\r\nAlign technical execution with account team strategy and customer success goals, ensuring long-term platform expansion.\r\nRemain continuously educated on Teradata's full portfolio and adjacent technologies to guide complex customer conversations.\r\nWho You'll Work With\r\nPartner with Account Executives and the broader account team on strategy, planning, and opportunity development\r\nEngage directly with customer stakeholders ranging from DBAs and data architects to analytics leaders and CIO-level executives\r\nCollaborate with Consulting Services on solution design and strategic engagements\r\nWork with Customer Services teams to ensure solution alignment and ongoing customer success\r\nCoordinate with Global Sales Support, Pricing, and Finance to shape offers and proposals\r\nInterface with internal Teradata product and technical SMEs to bring specialized expertise into customer engagements\r\nSupport collaboration across sales, technical, and delivery teams to drive adoption of Teradata solutions\r\nWhat Makes You a Qualified Candidate\r\nPossess a keen interest and understanding of developments in data and analytic solutions including emerging AI/ML trends.\r\nExperience in promoting analytic solutions for large enterprises in either a pre-sales or delivery role.\r\nMust have experience with Cloud technologies such as AWS, Azure and Google Cloud.\r\nMust have knowledge of the competitive landscape and an understanding of Teradata's differentiators.\r\nDemonstrate ability to understand customer's needs and provide thought leadership to influence and build trust at multiple levels.\r\nPossess the ability to multi-task and manage competing priorities across multiple customers.\r\nDemonstrate excellent organizational and people skills.\r\nHave a degree level qualification or relevant experience in computer science, software engineering, mathematics, management information systems or a related discipline.\r\nWhat You Will Bring\r\nExcellent verbal and written communication skills.\r\nPossess strong analytical and problem-solving skills.\r\nA clear, confident and persuasive communicator who can craft, summarize and deliver messaging for various groups of users, influencers and stakeholders.\r\nWhy We Think You'll Love Teradata\r\nWe prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are committed to actively working to foster an inclusive environment that celebrates people for all of who they are.\r\nLI-JR1\r\nTeradata is proud to be an equal opportunity employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. We welcome and encourage individuals from all backgrounds to apply and join our team, bringing their unique perspectives and experiences to help us innovate and grow.\r\nPay Rate: 195500.0000 - 244300.0000 - 293200.0000 On-Target Earnings\r\nStarting pay for the successful applicant will depend on geographic location, internal equity, job-related knowledge, skills, and candidate experience. Sales roles will be eligible for commission payments tied to quota achievement. All other permanent roles will be eligible for one of our annual incentive plans, which are based on company financial attainment and individual performance.\r\nEmployees in this position are also eligible to participate in the Company's comprehensive benefits programs, which include healthcare, life and disability insurance plans, a 401(k)-retirement savings plan, and time-off programs. Specific details of these benefits, including eligibility criteria and plan options, will be provided during the hiring process and can be reviewed here: https://www.teradata.com/About-Us/Careers/Benefits\r\nJ-18808-Ljbffr","datePosted":"2026-06-25T01:16:49.132Z","dateModified":"2026-06-25T01:16:49.132Z","hiringOrganization":{"@type":"Organization","name":"Teradata","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Helena","addressRegion":"MT","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"cd87a4c6f12cf3ed8ee9a76c"},"url":"https://jobsearcher.com/jobs/cd87a4c6f12cf3ed8ee9a76c"}}