Extended Learning Student Accounts Manager

Job Overview The Manager Student Accounts will analyze financial information, prepare financial reports and ensure appropriate accounting control procedures for the Extended Learning Department. The incumbent will also be responsible for creating and documenting system processes, procedures and training of end-users. The incumbent will address customers with billing and payment issues and provide support to internal and external customers. Position Description Essential Duties and Responsibilities Accounting & BudgetReconcile customer accounts on a consistent basis to ensure the departmental revenue is accurately reportedMonitor student accounts to ensure accuracy and that enrollment coincides with receipt of paymentDirect the day to day activities of subordinate financial team members, including providing training and guidance and manage workload during employee absences, taking on additional responsibilities to provide coverage when requiredProvide the necessary accounting support and data analysis for all special tasks assigned by the Director of Extended LearningMay assign work to and oversee support staff assisting with financial processesAssist with the revision, implementation and execution of the financial assistance processAssist with individual site program auditsReconcile bank statements and discrepancies with deposits and the student financial management systemsPrepare reports relating to enrollment, revenue, budget, projections, etc.Communication and CollaborationCommunicate with customers and staff regarding payments, financial assistance and online registration/paymentsWork in collaboration with Director of Extended Learning to develop and implement processes for department accounting procedures, including, but not limited to, billing, collection of tuition and fees and registrationCommunicate regularly with staff, parents, and children, members of the public, school administrators and district staff to foster a team approachActively market the department's programs to recruit and retain potential customers and staffSupervisory ResponsibilitiesParticipate in recruiting, interviewing and hiring staff membersSupervise and evaluate the performance of assigned staffResolve staff problems and administer staff progressive discipline Qualification Requirements To perform this job successfully, an individual must be able to perform each of the above essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities, required unless otherwise stated as preferred. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions. Bachelor's Degree in business, accounting, or related fieldMinimum of 2 years of supervisory and management experienceAbility to make independent decisions, complete job assignments within strict deadlines and possess strong organizational skillsHigh level of proficiency in Microsoft Office and in database management and record keepingAbility to maintain detailed records and prepare accurate reportsAbility to communicate effectively, both orally and in writingAbility to maintain a high level of confidentiality of district, student, customer or vendor informationExcellent customer service to both internal and external customersAbility to problem solve and effectively communicateAbility to work independently and as part of a teamAbility to interact effectively with the public, district staff and district administrationPhysical Requirements/Working Conditions The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in classrooms, offices, work stations and meeting rooms. The position requires occasional walking, standing, sitting, bending, stooping, kneeling, crouching, crawling, and lifting/carrying work related items weighing less than 40 pounds, such as books, papers and presentation materials. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Attendance at conferences and professional development is required. Work involves everyday risks and discomforts which require normal safety precautions when operating equipment or performing job duties. May work prolonged or irregular hours and must be able to maintain emotional control under stress.