Program Manager I

As one of the largest premium finance companies in the country, FIRST Insurance Funding provides full premium finance services, plus additional services built specifically for agencies. We pride ourselves on the variety of incentive programs, services, and technology we offer. This not only helps grow the agents, brokers, and companies we partner with, but also helps them better serve their clients. FIRST Insurance Funding is a subsidiary of Wintrust, a financial services company with more than $66 billion in assets.The Integrated Solutions Program Manager (Specialist, Third-Party or Carrier & GA Programs) is responsible for managing a portfolio of insurance agents and/or programs.Why join us?An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 11 years) and Employee Recommended award by the Globe & Mail (past 6 years)Competitive pay and discretionary or incentive bonus eligibleComprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a fewFamily-friendly work hoursWith 200+ community bank locations, we offer opportunities to grow and develop in your careerPromote from within cultureWhy join this team? We have a culture that encourages an entrepreneurial spiritWe offer multiple opportunities for development and upward mobilityWhat You’ll DoCompletes requested premium finance quotes and adheres to credit/underwriting procedures & guidelines.Uses creativity and good judgment to provide the client with the best possible solutions to their needs while minimizing the risk to FIRST.Monitor service requests, quotes, and business from assigned agents, for FIRST’s “Fourteen Warning Signs” and concerning trends.Coordinate with program compliance team to improve processes and address servicing needs.Develop and maintains client relationships through superior service.Accept inbound emails and phone calls from agents and insureds; accept payments, answer questions and resolve concerns on Third Party & other Specialty program quotes/accounts as needed.May perform miscellaneous projects for the Integrated Solutions management team.Knowledge/Skills/BackgroundMinimum 1 year experience in financial services, bank operations, wires or similar positionBachelor degree or equivalentStrong written and verbal communication skillsExcellent attention to detailPunctuality and timelinessVery organized with the ability to multi-taskMust be able to work in a fast-paced environmentAbility to work as part of a teamBasic computer skills including MS Word, MS Excel, Adobe and InternetBenefitsMedical Insurance Dental Vision Life insurance Accidental death and dismemberment Short-term and long term Disability Insurance Parental Leave Employee Assistance Program (EAP) Traditional and Roth 401(k) with company match Flexible Spending Account (FSA) Employee Stock Purchase Plan at 5% discount Critical Illness Insurance Accident Insurance Transportation and Commuting Benefits Banking Benefits Pet InsuranceCompensationThe estimated hourly rate for this role is $24.00 -$31.25, along with eligibility to earn a quarterly commission. Actual pay rate may vary based on several factors, such as a candidate’s qualifications, skills and experience.From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.