{"schemaVersion":"jobsearcher.job.v1","id":"cd6702d4dcd34bee5ea7e5ab","url":"https://jobsearcher.com/jobs/cd6702d4dcd34bee5ea7e5ab","canonicalUrl":"https://jobsearcher.com/jobs/cd6702d4dcd34bee5ea7e5ab","title":"UPS Store Manager","description":"About us\nThe UPS Store is a small business in Durham, NC. We provide professional customer service and world class shipping, packaging, printing, shredding, notary services and postal services for individual consumers and small businesses.\nOur work environment includes:\nModern office setting\nface to face customer service interactions\nWe're looking for a highly motivated and experienced Manager to work in our retail store. The ideal candidate will be an expert in the sale of our products and services and has experience managing a UPS Store. A successful candidate will possess excellent communication skills, both writing and speaking. This position offers a lot of flexibility and the ability to work in an energetic retail environment with a great team.\nPosition Title: Store Manager\nJob Summary:The Store Manager is responsible for overseeing the daily operations of the UPS Store, ensuring exceptional customer service, managing staff, and driving sales growth. This role requires strong leadership, organizational skills, and a customer-focused approach to achieve store goals and maintain a positive work environment.\nKey Responsibilities:\nCustomer Service:\nProvide excellent customer service and resolve customer issues promptly and effectively.\nTrain staff on customer service best practices and ensure adherence to company standards.\nSales and Marketing:\nDevelop and implement strategies to achieve sales targets and promote store services.\nEngage in local marketing efforts to attract new customers and retain existing ones.\nStaff Management:\nRecruit, hire, and train store employees, ensuring a skilled and motivated team.\nConduct performance evaluations and provide coaching to enhance team performance.\nOperations Management:\nOversee daily store operations, including inventory management, budgeting, and compliance with company policies.\nManage financial transactions, cash handling, and store merchandising.\nReporting and Analysis:\nMonitor sales trends, customer feedback, and operational efficiencies to identify areas for improvement.\nPrepare regular reports for upper management on store performance and financial status.\nFacility Management:\nEnsure the store is clean, well-organized, and properly stocked with supplies.\nMaintain equipment and coordinate repairs as needed.\nQualifications:\nHigh school diploma or equivalent; college degree preferred.\nPrevious experience in retail management or related field.\nStrong leadership and communication skills.\nAbility to work in a fast-paced environment and handle multiple tasks.\nProficiency in basic computer applications and point-of-sale systems.\nPhysical Requirements:\nAbility to lift packages weighing up to 50 pounds.\nMust be able to stand for extended periods and perform tasks requiring manual dexterity.\nBenefits:\nCompetitive salary and performance-based bonuses\nQualifications\nMust have previous managerial experience at a UPS store\nProven experience in retail management and team leadership\nStrong skills in inventory management and control\nProficiency with POS systems and cash register operations\nExcellent customer service and communication abilities\nFamiliarity with purchasing and bookkeeping practices\nCertified Notary Public is a plus\nBilingual or multilingual skills are advantageous\nJob Type: Full-time\nPay: $20.00 per hour\nExpected hours: 30.0 – 40.0 per week\nBenefits:\nEmployee discount\nFlexible schedule\nShift:\n8 hour shift\nDay shift\nEvening shift\nMorning shift\nExperience:\nWorking at a UPS Store: 1 year (Required)\nLicense/Certification:\nHave you ever worked at a UPS Store location? (Required)\nCertified Notary Public (Required)\nAbility to Commute:\nDurham, NC 27713 (Required)\nAbility to Relocate:\nDurham, NC 27713: Relocate before starting work (Required)\nWork Location: In person","company":"UPS Store","rawCompany":"ups store","city":"Durham","state":"NC","isRemote":false,"isActive":false,"createdAt":"2026-08-06T12:36:02.680Z","occupations":[{"code":"41-1011.00","title":"First-Line Supervisors of Retail Sales Workers","slug":"first-line-supervisors-of-retail-sales-workers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-9131.00","title":"Postmasters and Mail Superintendents","slug":"postmasters-and-mail-superintendents"}],"industries":[{"code":"561431","title":"Private Mail Centers","slug":"private-mail-centers"},{"code":"491110","title":"Postal Service","slug":"postal-service"},{"code":"561439","title":"Other Business Service Centers (including Copy Shops)","slug":"other-business-service-centers-including-copy-shops"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"UPS Store Manager","description":"About us\nThe UPS Store is a small business in Durham, NC. We provide professional customer service and world class shipping, packaging, printing, shredding, notary services and postal services for individual consumers and small businesses.\nOur work environment includes:\nModern office setting\nface to face customer service interactions\nWe're looking for a highly motivated and experienced Manager to work in our retail store. The ideal candidate will be an expert in the sale of our products and services and has experience managing a UPS Store. A successful candidate will possess excellent communication skills, both writing and speaking. This position offers a lot of flexibility and the ability to work in an energetic retail environment with a great team.\nPosition Title: Store Manager\nJob Summary:The Store Manager is responsible for overseeing the daily operations of the UPS Store, ensuring exceptional customer service, managing staff, and driving sales growth. This role requires strong leadership, organizational skills, and a customer-focused approach to achieve store goals and maintain a positive work environment.\nKey Responsibilities:\nCustomer Service:\nProvide excellent customer service and resolve customer issues promptly and effectively.\nTrain staff on customer service best practices and ensure adherence to company standards.\nSales and Marketing:\nDevelop and implement strategies to achieve sales targets and promote store services.\nEngage in local marketing efforts to attract new customers and retain existing ones.\nStaff Management:\nRecruit, hire, and train store employees, ensuring a skilled and motivated team.\nConduct performance evaluations and provide coaching to enhance team performance.\nOperations Management:\nOversee daily store operations, including inventory management, budgeting, and compliance with company policies.\nManage financial transactions, cash handling, and store merchandising.\nReporting and Analysis:\nMonitor sales trends, customer feedback, and operational efficiencies to identify areas for improvement.\nPrepare regular reports for upper management on store performance and financial status.\nFacility Management:\nEnsure the store is clean, well-organized, and properly stocked with supplies.\nMaintain equipment and coordinate repairs as needed.\nQualifications:\nHigh school diploma or equivalent; college degree preferred.\nPrevious experience in retail management or related field.\nStrong leadership and communication skills.\nAbility to work in a fast-paced environment and handle multiple tasks.\nProficiency in basic computer applications and point-of-sale systems.\nPhysical Requirements:\nAbility to lift packages weighing up to 50 pounds.\nMust be able to stand for extended periods and perform tasks requiring manual dexterity.\nBenefits:\nCompetitive salary and performance-based bonuses\nQualifications\nMust have previous managerial experience at a UPS store\nProven experience in retail management and team leadership\nStrong skills in inventory management and control\nProficiency with POS systems and cash register operations\nExcellent customer service and communication abilities\nFamiliarity with purchasing and bookkeeping practices\nCertified Notary Public is a plus\nBilingual or multilingual skills are advantageous\nJob Type: Full-time\nPay: $20.00 per hour\nExpected hours: 30.0 – 40.0 per week\nBenefits:\nEmployee discount\nFlexible schedule\nShift:\n8 hour shift\nDay shift\nEvening shift\nMorning shift\nExperience:\nWorking at a UPS Store: 1 year (Required)\nLicense/Certification:\nHave you ever worked at a UPS Store location? (Required)\nCertified Notary Public (Required)\nAbility to Commute:\nDurham, NC 27713 (Required)\nAbility to Relocate:\nDurham, NC 27713: Relocate before starting work (Required)\nWork Location: In person","datePosted":"2026-08-06T12:36:02.680Z","dateModified":"2026-08-06T12:36:02.680Z","hiringOrganization":{"@type":"Organization","name":"UPS Store","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Durham","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"cd6702d4dcd34bee5ea7e5ab"},"url":"https://jobsearcher.com/jobs/cd6702d4dcd34bee5ea7e5ab"}}