{"schemaVersion":"jobsearcher.job.v1","id":"cd3d9a3bed3e10c2c62a3fbe","url":"https://jobsearcher.com/jobs/cd3d9a3bed3e10c2c62a3fbe","canonicalUrl":"https://jobsearcher.com/jobs/cd3d9a3bed3e10c2c62a3fbe","title":"Program Director","description":"Position Title: Program Director Department: Program Grade Range/Job Status: Full-time, Salaried-Exempt Reporting Relationship: Senior Director of Program Services and Senior Director of Program Operations Supervisory Responsibilities: Manages the Program Managers of assigned sites. Typical Schedule: Primarily M-F Days. Hybrid work available. Must occasionally be willing and able to work flexible hours/days, including evenings and weekends (after hour calls or emergencies), reflective of the dynamic schedule of the organization.\nPosition Summary The Program Director oversees the operations for five to ten community-based residential programs for adults with intellectual and developmental disabilities (and may include individuals with complex medical and behavioral support needs). Responsible for providing leadership for 5-10 Program Managers who oversee the services for approximately 50 individuals served, including program management, financial management, property management, staff supervision and development, and maintaining individual, family, and community relations. The Program Director supervises Program Managers in all aspects of their work performance: maintaining frequent contact for coaching, monitoring completion of responsibilities and helping them resolve program or staffing issues. The Program Director ensures the program’s operations comply with regulatory requirements, and with Hammer’s policies and person-centered philosophy, exercising good judgement to adapt and apply the guidelines to specific situations. All employees are expected to center, model and champion Hammer’s core values: Person-Centered, Relational, Opportunistic and Stewardship to provide people with intellectual and other disabilities, the opportunity to live life to its fullest.\nPrimary Duties and Responsibilities 1. Program Oversight and Management Collaborate with senior leadership to develop agendas and content for Director and Program Manager meetings.\nProvide oversight and facilitate the Program Manager meetings; coordinate with internal committees and presenters.\nParticipate in organizational planning, regulatory development, and training initiatives.\nRepresent the organization in external committees, forums, and events to promote visibility and collaboration.\nChampion workforce development and career advancement initiatives for direct care staff.\nOversee onboarding and training for Program Managers, ensuring alignment with organizational standards.\nMentor Managers in leadership, operations, communication, and stakeholder engagement.\nApprove payroll, staffing schedules, and collaborate with Human Resources and recruiters on hiring decisions.\nAddress employee relations and performance issues; make decisions on hiring, discipline, and termination in accordance with organizational policy.\nConduct performance evaluations and provide actionable feedback to support growth and accountability.\nWork with the Managers and recruiters to create and approve permanent schedules.\nAttend the Shiftboard scheduling meetings. Support Managers in filling open positions.\nMake decisions on discipline, termination, and similar actions, following Hammer’s policies and procedures in collaboration with Human Resources.\nInterview and hire new Managers along with a Human Resources representative.\nAttend intake and discharge meetings: evaluating individuals’ needs and appropriate services.\n2. Program Policy and Procedures Implementation Collaborate on the development and implementation of policies and procedures in relation to Program and other related departments.\nEnsure that required standards for licensing and regulations are maintained and updated as necessary to ensure compliance in all areas.\nMaintain and utilize a working knowledge of public policy, laws, regulatory and licensing requirements, and funding issues that impact services delivery.\nEnsure that site operations are being conducted according to regulations and mandated health and safety requirements.\nMonitor the delivery of services through regular and thorough program evaluation tools (at least semi-annually).\nParticipate in planning and approving operating budgets, authorizing expenses, and request necessary maintenance and repairs for the residence and vehicle(s).\nOversee licensing inspections and compliance with investigations. Review correction orders and implement compliance plans. Ensure timely and accurate program documentation.\nIn absence of the Quality Assurance Director or Senior Program Director, attend day 1 of ICF surveys and provide support to site PM as well as post-survey review.\nRespond to any complaints or incident reports promptly.\nRespond to emergencies and report accidents and injuries.\nAdministrator/mandated reporter for Vulnerable Adult reports and Ombudsman reports.\nAssist with all areas of the individuals’ programs and support plans when necessary.\nIn conjunction with the Quality Assurance Director, schedule, attend and respond to CRS site re-licensing inspections. This may include completing applications, submitting correction orders and coordinating repairs with the maintenance department.\nAs assigned, complete VA/serious Injury report investigations and follow up.\n3. Program Leadership and Supervision Strategize process improvements to ensure the completion of all job tasks on schedule.\nManage and lead Program Managers, and Direct Support Staff.\nCollaborate with Program Directors to facilitate leadership development of Program Managers.\nEncourage new ideas and opportunities, and growth strategies of service delivery.\nComplete regular check-ins with direct reports.\nActively participate in team building fostering a positive and collaborative work environment.\nAttend and/or run department meetings to communicate pertinent information to the employees.\nEffectively involve staff, partners, and stakeholders (internal and external) in decision making to ensure services are person-centered and relevant and sustainable.\nOversee and connect with the program team sharing vital information in real-time.\nCoach and develop staff members by monitoring employee productivity and providing constructive feedback; facilitating conflict resolution among employees; ensuring adherence to legal and organizational policies and procedures and undertaking disciplinary actions if the need arises; and completing annual performance evaluations.\nPromote internal and external training efforts, and cross-service development.\nMaintain and approve direct report timesheets, Personal Time Off requests, and other personnel records.\n4. Organizational Leadership, Planning and Strategy Serve as a key member of the leadership team, working collaboratively with other leaders to develop and implement the organization’s strategic plan and vision.\nAssist in the annual planning and budgeting process for the program department, ensuring that goals are specific, measurable, attainable and relevant.\nProvide regular updates to the Senior Director of Program Services and Senior Director of Program Operations on programs and service delivery.\nDemonstrate teamwork, cooperation and effective working relationships with individuals served, families, coworkers, supervisors, program team, professionals, and others to facilitate quality services and a positive organization reputation.\nEssential Knowledge and QualificationsEducation and Certification: Must meet the criteria for a Designated Coordinator as outlined in 245D. This includes: Four-year college degree in social services or related field and one year of full-time experience in the field of developmental disabilities or a 2-year college degree and 2 years of full-time experience in the field of developmental disabilities or 50 hours of education and training related to human services and disabilities AND four years of full-time experience with people with disabilities to manage a waiver program.\nSkills and Abilities: Must have demonstrated experience leading, motivating, and coaching employees.\nComprehensive knowledge of federal and state licensing regulations and funding mechanisms that relate to Hammer Residences’ services.\nAdvanced level of knowledge in the human services field.\nFrequently organizes multiple responsibilities at once, requiring time management, organizational and reporting skills, and proven ability to achieve assigned deadlines.\nDemonstrate a strong commitment to collaboration with supervisors, team members, families, and external stakeholders. Requires ability to work with people of different abilities, ages, cultures, and ethnicities.\nAvailable to work a flexible full-time schedule including answering calls for emergencies some evenings and weekends.\nOther Requirements: Must have a valid Minnesota driver’s license, a reliable vehicle, have a willingness to drive and be insurable under the organization's policy.\nMust pass a Minnesota Department of Human Services background study: Personal background may not include disqualifying criminal activity as outlined in DHS Rule 11 and Adult Foster Care requirements.\nMust meet organizational and licensing requirements for tuberculosis (TB) screening.\nPhysical demands include frequent use of a telephone, frequent use of repetitive motion activities including typing on a computer keyboard and the ability to work for several hours at a time at a desk and computer.\nMay require lifting to 40 pounds (such as lifting a wheelchair into a van), pushing, or pulling an individual in a wheelchair or while assisting with cares. Household chores and physical care may include twisting/turning, kneeling/squatting, and assisting with pivot transfers.\nPrograms may require operating specialized medical or adaptive equipment, including lifting equipment.\nMust be prepared and willing to respond to hazardous situations, including infectious disease or aggression.\nMust be willing and able to work flexible hours/days, including occasional evenings, weekends and overnights, to meet the needs of the organization.\nThis job description assigns essential functions. It does not restrict tasks an individual in this position might be asked to perform or all qualifications that might be required now or in the future.\nBenefits: 401 (k)\nPaid Time Off\nHealth Insurance (30 hours and above)\nDental Insurance (30 hours and above)\nVision Insurance (20 hours and above)\nLife Insurance\nPaid Training\nDisability Insurance\nWellness Program\nEmployee Assistance Program\nParental Leave\nHealth Savings Account\nFlexible Savings Account\nAccess to Employee Success Coach who assists employees within their first year of employment.\n\n#J-18808-Ljbffr","company":"Hammer Ner","rawCompany":"hammer ner","city":"Monticello","state":"MN","isRemote":false,"isActive":true,"createdAt":"2026-08-03T03:14:32.924Z","occupations":[{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"11-9111.00","title":"Medical and Health Services Managers","slug":"medical-and-health-services-managers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"}],"industries":[{"code":"623210","title":"Residential Intellectual and Developmental Disability Facilities","slug":"residential-intellectual-and-developmental-disability-facilities"},{"code":"623990","title":"Other Residential Care Facilities","slug":"other-residential-care-facilities"},{"code":"623220","title":"Residential Mental Health and Substance Abuse Facilities","slug":"residential-mental-health-and-substance-abuse-facilities"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Director","description":"Position Title: Program Director Department: Program Grade Range/Job Status: Full-time, Salaried-Exempt Reporting Relationship: Senior Director of Program Services and Senior Director of Program Operations Supervisory Responsibilities: Manages the Program Managers of assigned sites. Typical Schedule: Primarily M-F Days. Hybrid work available. Must occasionally be willing and able to work flexible hours/days, including evenings and weekends (after hour calls or emergencies), reflective of the dynamic schedule of the organization.\nPosition Summary The Program Director oversees the operations for five to ten community-based residential programs for adults with intellectual and developmental disabilities (and may include individuals with complex medical and behavioral support needs). Responsible for providing leadership for 5-10 Program Managers who oversee the services for approximately 50 individuals served, including program management, financial management, property management, staff supervision and development, and maintaining individual, family, and community relations. The Program Director supervises Program Managers in all aspects of their work performance: maintaining frequent contact for coaching, monitoring completion of responsibilities and helping them resolve program or staffing issues. The Program Director ensures the program’s operations comply with regulatory requirements, and with Hammer’s policies and person-centered philosophy, exercising good judgement to adapt and apply the guidelines to specific situations. All employees are expected to center, model and champion Hammer’s core values: Person-Centered, Relational, Opportunistic and Stewardship to provide people with intellectual and other disabilities, the opportunity to live life to its fullest.\nPrimary Duties and Responsibilities 1. Program Oversight and Management Collaborate with senior leadership to develop agendas and content for Director and Program Manager meetings.\nProvide oversight and facilitate the Program Manager meetings; coordinate with internal committees and presenters.\nParticipate in organizational planning, regulatory development, and training initiatives.\nRepresent the organization in external committees, forums, and events to promote visibility and collaboration.\nChampion workforce development and career advancement initiatives for direct care staff.\nOversee onboarding and training for Program Managers, ensuring alignment with organizational standards.\nMentor Managers in leadership, operations, communication, and stakeholder engagement.\nApprove payroll, staffing schedules, and collaborate with Human Resources and recruiters on hiring decisions.\nAddress employee relations and performance issues; make decisions on hiring, discipline, and termination in accordance with organizational policy.\nConduct performance evaluations and provide actionable feedback to support growth and accountability.\nWork with the Managers and recruiters to create and approve permanent schedules.\nAttend the Shiftboard scheduling meetings. Support Managers in filling open positions.\nMake decisions on discipline, termination, and similar actions, following Hammer’s policies and procedures in collaboration with Human Resources.\nInterview and hire new Managers along with a Human Resources representative.\nAttend intake and discharge meetings: evaluating individuals’ needs and appropriate services.\n2. Program Policy and Procedures Implementation Collaborate on the development and implementation of policies and procedures in relation to Program and other related departments.\nEnsure that required standards for licensing and regulations are maintained and updated as necessary to ensure compliance in all areas.\nMaintain and utilize a working knowledge of public policy, laws, regulatory and licensing requirements, and funding issues that impact services delivery.\nEnsure that site operations are being conducted according to regulations and mandated health and safety requirements.\nMonitor the delivery of services through regular and thorough program evaluation tools (at least semi-annually).\nParticipate in planning and approving operating budgets, authorizing expenses, and request necessary maintenance and repairs for the residence and vehicle(s).\nOversee licensing inspections and compliance with investigations. Review correction orders and implement compliance plans. Ensure timely and accurate program documentation.\nIn absence of the Quality Assurance Director or Senior Program Director, attend day 1 of ICF surveys and provide support to site PM as well as post-survey review.\nRespond to any complaints or incident reports promptly.\nRespond to emergencies and report accidents and injuries.\nAdministrator/mandated reporter for Vulnerable Adult reports and Ombudsman reports.\nAssist with all areas of the individuals’ programs and support plans when necessary.\nIn conjunction with the Quality Assurance Director, schedule, attend and respond to CRS site re-licensing inspections. This may include completing applications, submitting correction orders and coordinating repairs with the maintenance department.\nAs assigned, complete VA/serious Injury report investigations and follow up.\n3. Program Leadership and Supervision Strategize process improvements to ensure the completion of all job tasks on schedule.\nManage and lead Program Managers, and Direct Support Staff.\nCollaborate with Program Directors to facilitate leadership development of Program Managers.\nEncourage new ideas and opportunities, and growth strategies of service delivery.\nComplete regular check-ins with direct reports.\nActively participate in team building fostering a positive and collaborative work environment.\nAttend and/or run department meetings to communicate pertinent information to the employees.\nEffectively involve staff, partners, and stakeholders (internal and external) in decision making to ensure services are person-centered and relevant and sustainable.\nOversee and connect with the program team sharing vital information in real-time.\nCoach and develop staff members by monitoring employee productivity and providing constructive feedback; facilitating conflict resolution among employees; ensuring adherence to legal and organizational policies and procedures and undertaking disciplinary actions if the need arises; and completing annual performance evaluations.\nPromote internal and external training efforts, and cross-service development.\nMaintain and approve direct report timesheets, Personal Time Off requests, and other personnel records.\n4. Organizational Leadership, Planning and Strategy Serve as a key member of the leadership team, working collaboratively with other leaders to develop and implement the organization’s strategic plan and vision.\nAssist in the annual planning and budgeting process for the program department, ensuring that goals are specific, measurable, attainable and relevant.\nProvide regular updates to the Senior Director of Program Services and Senior Director of Program Operations on programs and service delivery.\nDemonstrate teamwork, cooperation and effective working relationships with individuals served, families, coworkers, supervisors, program team, professionals, and others to facilitate quality services and a positive organization reputation.\nEssential Knowledge and QualificationsEducation and Certification: Must meet the criteria for a Designated Coordinator as outlined in 245D. This includes: Four-year college degree in social services or related field and one year of full-time experience in the field of developmental disabilities or a 2-year college degree and 2 years of full-time experience in the field of developmental disabilities or 50 hours of education and training related to human services and disabilities AND four years of full-time experience with people with disabilities to manage a waiver program.\nSkills and Abilities: Must have demonstrated experience leading, motivating, and coaching employees.\nComprehensive knowledge of federal and state licensing regulations and funding mechanisms that relate to Hammer Residences’ services.\nAdvanced level of knowledge in the human services field.\nFrequently organizes multiple responsibilities at once, requiring time management, organizational and reporting skills, and proven ability to achieve assigned deadlines.\nDemonstrate a strong commitment to collaboration with supervisors, team members, families, and external stakeholders. Requires ability to work with people of different abilities, ages, cultures, and ethnicities.\nAvailable to work a flexible full-time schedule including answering calls for emergencies some evenings and weekends.\nOther Requirements: Must have a valid Minnesota driver’s license, a reliable vehicle, have a willingness to drive and be insurable under the organization's policy.\nMust pass a Minnesota Department of Human Services background study: Personal background may not include disqualifying criminal activity as outlined in DHS Rule 11 and Adult Foster Care requirements.\nMust meet organizational and licensing requirements for tuberculosis (TB) screening.\nPhysical demands include frequent use of a telephone, frequent use of repetitive motion activities including typing on a computer keyboard and the ability to work for several hours at a time at a desk and computer.\nMay require lifting to 40 pounds (such as lifting a wheelchair into a van), pushing, or pulling an individual in a wheelchair or while assisting with cares. Household chores and physical care may include twisting/turning, kneeling/squatting, and assisting with pivot transfers.\nPrograms may require operating specialized medical or adaptive equipment, including lifting equipment.\nMust be prepared and willing to respond to hazardous situations, including infectious disease or aggression.\nMust be willing and able to work flexible hours/days, including occasional evenings, weekends and overnights, to meet the needs of the organization.\nThis job description assigns essential functions. It does not restrict tasks an individual in this position might be asked to perform or all qualifications that might be required now or in the future.\nBenefits: 401 (k)\nPaid Time Off\nHealth Insurance (30 hours and above)\nDental Insurance (30 hours and above)\nVision Insurance (20 hours and above)\nLife Insurance\nPaid Training\nDisability Insurance\nWellness Program\nEmployee Assistance Program\nParental Leave\nHealth Savings Account\nFlexible Savings Account\nAccess to Employee Success Coach who assists employees within their first year of employment.\n\n#J-18808-Ljbffr","datePosted":"2026-08-03T03:14:32.924Z","dateModified":"2026-08-03T03:14:32.924Z","hiringOrganization":{"@type":"Organization","name":"Hammer Ner","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Monticello","addressRegion":"MN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"cd3d9a3bed3e10c2c62a3fbe"},"url":"https://jobsearcher.com/jobs/cd3d9a3bed3e10c2c62a3fbe"}}