{"schemaVersion":"jobsearcher.job.v1","id":"cd0f0060e1c6f37b1c133a77","url":"https://jobsearcher.com/jobs/cd0f0060e1c6f37b1c133a77","canonicalUrl":"https://jobsearcher.com/jobs/cd0f0060e1c6f37b1c133a77","title":"Remote Workforce Forecasting & Scheduling Analyst","description":"AFMC is seeking a Workforce Management Analyst to ensure call center staffing aligns with forecasted demand and service level objectives. The role emphasizes analyzing call volume, productivity, and trends to drive scheduling decisions and real-time adjustments.\nYou will collaborate with operations to optimize resources, produce dashboards on service levels and occupancy, and contribute to continuous process improvements within a dynamic call center environment.\n\n#J-18808-Ljbffr","company":"Afmc","rawCompany":"afmc","city":"Fort Smith","state":"AR","isRemote":true,"isActive":false,"createdAt":"2026-08-27T03:18:10.013Z","occupations":[{"code":"13-1111.00","title":"Management Analysts","slug":"management-analysts"},{"code":"15-2031.00","title":"Operations Research Analysts","slug":"operations-research-analysts"},{"code":"13-1081.02","title":"Logistics Analysts","slug":"logistics-analysts"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"},{"code":"541612","title":"Human Resources Consulting Services","slug":"human-resources-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote Workforce Forecasting & Scheduling Analyst","description":"AFMC is seeking a Workforce Management Analyst to ensure call center staffing aligns with forecasted demand and service level objectives. The role emphasizes analyzing call volume, productivity, and trends to drive scheduling decisions and real-time adjustments.\nYou will collaborate with operations to optimize resources, produce dashboards on service levels and occupancy, and contribute to continuous process improvements within a dynamic call center environment.\n\n#J-18808-Ljbffr","datePosted":"2026-08-27T03:18:10.013Z","dateModified":"2026-08-27T03:18:10.013Z","hiringOrganization":{"@type":"Organization","name":"Afmc","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Fort Smith","addressRegion":"AR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"cd0f0060e1c6f37b1c133a77"},"url":"https://jobsearcher.com/jobs/cd0f0060e1c6f37b1c133a77"}}