Office Support Specialist (Fleet)

Primary ObjectiveThe City of Bloomington is seeking an individual to perform advanced level office support duties independently or with a minimum of supervision while maintaining high accuracy.CITY VALUES & EXPECTATIONSModels and contributes to a positive work environment, culture of communication, engagement and safetyCommunicates effectively and respectfully with employees and the general public, including but not limited to those of diverse racial, ethnic, religious and socioeconomic backgroundsWorks cooperatively as a member of a team; develops and maintains effective working relationships with diverse coworkers and community members; consistently brings a high level of self-awareness and empathy to all personal interactionsEmbraces the City’s shared values and contributes towards accomplishing the City’s vision and goals by being creative, innovative, continuously learning, and communicating clearlyExamples of DutiesEssential DutiesReceives and screens the general public and answers questions or makes referrals where appropriate and communicates effectively with the public and City staff ensuring dissemination of complete and accurate information Initiates and composes responses to routine letters and completes reports or correspondence as requestedDrafts, creates, proofreads, maintains, and edits documents and forms Provides research assistance through use of internet and social mediaPrepares various reports for Division or Department as well as specialized reports as requestedMaintains up-to-date filing system to ensure accurate record-keeping and prompt retrieval of desired materials (i.e., correspondence, policies, etc.)Responsible for distributing mail and maintaining needed supplies and equipmentResponsible for license and titling of new vehicles and renew tab replacements as neededProcesses a variety of correspondence for other personnel in the Division or Department upon requestUses office equipment and software applications with a high degree of proficiency and may troubleshoot basic hardware and software problemsSupports staff in preparation of City Council agenda items materials and presentationsAssists in the preparation of budget documents and CIPAssists with purchasing, invoices, and contracts Assists with Public Works Safety Program; scheduling trainings, preparing documents and keeping accurate recordsSchedules and assists with meetings; may take notes or minutes at meetings, transcribe dictation, and prepare in final form when requiredProvides leadership and support to other support staffPerforms other duties or responsibilities as apparent or assignedKnowledge, Skills, & Abilities RequiredAbility to operate a keyboard with speed and accuracyPossess excellent clerical aptitude, organizational skills, and critical thinking skillsPossess good mathematical aptitudeAbility to take minutes with speed and accuracy, if required for the particular positionAbility to communicate effectively orally and in writing, and over the telephone and in person Ability to develop and maintain effective working relationship with the public and City staffAbility to multitask while maintaining a professional and positive attitudeAbility to work cooperatively as a team member Ability to work under minimal supervision, effectively under pressure, and meet deadlines Ability to work overtime when necessary, and attend night meetings when needed Skilled in preparing correspondence accurately and sending it out promptly in a neat and readily understood fashionAbility to complete reports and agenda materials correctly and on timeAbility to maintain files in an accurate, complete, and timely mannerMinimum/Desirable QualificationsMINIMUM QUALIFICATIONS High School graduate or equivalentThree years of office support experienceExcellent Microsoft Office Suite skillsDesirable QualificationsExperience working with the public in a local government or DOT settingExperience with Munis or similar financial software Experience with GIS, Laserfiche, SharePoint, and/or CityView Experience with Adobe Acrobat / PDF editing softwareExperience with entering work orders in an asset management software program, i.e. Asset WorksExperience administering a business-related social media account, i.e., Facebook, Twitter, LinkedInTwo years of post-high school education Ability to speak a second language, in addition to English that has a recognized presence in the community. (Spanish, Somali, Vietnamese, Chinese Mandarin, Cambodian, etc.)Supplemental InformationPosition: Office Support Specialist (Fleet) Date: June 2026Frequency Code: Blank = Not PresentVery Infrequent = 1 to 2 times a weekOccasional = Up to 1/3 of time a week Frequent = 1/3 to 2/3 of time a weekConstant = More than 2/3 of time a weekPhysical Factors Code Environmental Factors CodeStanding Stationary O Work Alone FMoving About F Work With Others FSitting F Work Around Others CPhysical Strengths and Demands Public Contact CLifting-Push & Pull While Stationary Shift WorkSedentary-up to 10 lbs F Extended Day VILight Work-11 to 20 lbs F Inside CMedium Work-21 to 50 lbs VI OutsideHeavy Work-51 to 100 lbsConfined AreaVery Heavy-over 100 lbsExtreme HotCarrying-Push & Pull While Moving About Extreme ColdSedentary-up to 10 lbs F Wet and/or HumidLight Work-11 to 20 lbs F Noise OMedium Work-21 to 50 lbs VI VibrationHeavy Work-51 to 100 lbsMechanical EquipmentVery Heavy-over 100 lbsElectrical EquipmentClimbingPressurized EquipmentBalancingBurning Material/EquipStooping O Explosive Material/EqKneeling O Radiant EnergyCrouching O Moving ObjectsCrawlingHigh PlacesReaching O Fumes/OdorsTwisting - Sitting F Dirt/DustTwisting - Standing F GasesHandling C Poor VentilationFeeling C Other (specify)Talking C Other (specify)Hearing CSeeing - Near Vision CSeeing - Far Vision CSeeing - Depth Perception CSeeing - AccommodationSeeing - Color Vision CSeeing - Field of Vision CSmelling O REMOTE WORKIs teleworking permitted for this position??Yes ?NoIf Yes, Approximately What Percentage Of Time0%-25%26%-50%51% - 75%76% - 100%Walking CReading CDriving VIRunningOther (specify)Other (specify) The City of Bloomington is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with their supervisor and/or Human Resources. BenefitsBenefits for regular, full-time employees of the City of Bloomington (with the exception of 24 hour firefighters and 24 hour fire fighter/paramedics) include the following:10 days paid vacation per year 13 days paid personal leave per year 13 paid holidays per year 12 weeks paid parental leave Employee health and dental insurance Paid employee life insurance Paid employee disability insurance Employer/employee paid pension Deferred compensation Tuition assistance program Health club membership reimbursement Flexible spending account Employee Assistance Program Other optional benefits Great suburban location, on bus line Free employee parking(Union contracts may vary from the above list.)01The City of Bloomington (City) is asking you to supply information (data) as part of your application for employment with the City. The Minnesota Government Data Practices Act (MGDPA) classifies this data as private data about you. The law does not require you to provide the data and there is no legal consequence for refusing to provide the data. However, if you do not provide the requested data, the City may not have enough information to consider your application and you may not move forward in the selection process. If you do provide the data, City employees and its agents may have access to your private data if their work assignments reasonably require access. The hiring manager or supervisor, human resources employees, and members of an interview panel, which may include non-City employees, will have access to some of your private data during the application and selection process. State or federal law or a court order may allow others to have access to your data also. The City will not disclose any of your private data to any member of the general public without your permission. The MGDPA classifies the following information as public data about applicants: veteran status, relevant test scores, rank on eligible list, job history, education and training, and work availability. If you are a finalist for the position, your name is also public. A "finalist" is a person the City selects for an interview. Do you agree to supply the data the City is requesting as part of your application for employment?YesNo02I understand that in order for my application to receive every consideration in the selection process, I must complete the following supplemental questionnaire completely for this position. Attaching a resume is NOT a substitute for completing an answer. If a question is answered by the statement "See Resume", the question will be treated as if there is no answer. The information I provide will be reviewed and used to determine my eligibility to move forward in the selection process. Unanswered questions, incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. If the supplemental question is not applicable to you, please indicate N/A.I have read and understand the above instructions regarding supplemental questions.YesNo03Did you read and review the Working Conditions and Physical Demands checklist and the Remote Work availability? Once you click on the linkYesNo04This is a reminder that you should check your Spam/Junk folder as emails from the City of Bloomington might end up being received in those folders and not your inbox. Please note that the City won't send out communications until after the job posting has officially closed unless the posting clearly states otherwise. Please acknowledge that you have read and understood this informational message.YesNo05The advertised wage for this position is $31.87-$34.47 per hour. If selected for this position, are you willing to accept a starting wage within this range?YesNo06Please indicate your highest level of education completed.High School or EquivalentAssociate DegreeBachelor's DegreeMaster's Degree or HigherNot Applicable07If you indicated you have post-secondary education, please summarize coursework or list degree earned, area of study, name of institution and dates you attended. If not applicable to you, indicate N/A.08How many years of office support experience do you have?Less than 3 years3 Years4-5 Years6+ yearsNot Applicable09If you indicated you have office support experience, please summarize your experience including Job Title, place of employment, and relevant job duties. If not applicable, indicate N/A.10Do you have experience using Microsoft Office Suite programs?YesNo11If you indicated that you have experience using Microsoft Office Suite programs, please list the programs you have used. Please also rate your knowledge of each program you have used on a scale of 1-10 with 10 being an expert and 1 being little experience/use. If this does not apply to you, please indicate N/A.12How many years of experience do you have working with the public in a local government or DOT setting?1 years2-3 years4-5 years6+ yearsNot Applicable13If you indicated that you have experience working with the public in a local government or DOT setting, please summarize your experience including Job Title, place of employment, and relevant job duties. If not applicable, indicate N/A.14Do you have experience using Munis or similar financial software?Yes, I have experience using MunisYes, I have experience using similar financial softwareNot Applicable15If you indicated that you have experience using Munis or other financial software, please summarize your experience including Job Title, place of employment, and relevant job duties. If not applicable, indicate N/A.16Do you have experience using any of the following? Check all that apply.Assets WorksGISLaserficheSharePoint or City ViewNot Applicable17Do you have experience using Adobe Acrobat/PDF editing softwareYesNo18Please indicate if you have experience entering work orders in an asset management software program, i.e. Asset WorksYesNo19If you indicated that you have experience entering work orders in an asset management software program, i.e. Asset Works, please summarize your experience including Job Title, place of employment, and relevant job duties. If not applicable, indicate N/A.20Please indicate below the business-related social media accounts you have managed. If this does not apply to you, please choose Not Applicable.FacebookTwitterLinked InNot Applicable21Do you fluently speak a second language, in addition to English, that has a recognized presence in the community? Recognized prevalent languages in the City of Bloomington are Spanish, Somali, Vietnamese, Chinese Mandarin, and Cambodian [Khmer]. Fluent means you can sustain a conversation, demonstrate intelligible pronunciation which doesn't interfere with understanding, and communicate at informal and some formal levels.Spanish - FLUENTSomali - FLUENTVietnamese - FLUENTChinese Mandarin - FLUENTCambodian [Khmer] - FLUENTI am not FLUENT in those languages or I am FLUENT in another language22If you indicated you speak a language other than English that you are FLUENT in, please list the language(s) and years spoken. If not applicable, please indicate N/A.23This Question Is To Determine Your Status As a Veteran Under The Veteran's Preference Statute, Minnesota Statutes, 43A.11. Please Check The Statement Below Which Best Describes Your Current Veteran's StatusI am not a VeteranI am a Veteran who served more than 180 consecutive days and received an Honorable Discharge or SeparationI am the spouse of a deceased Veteran who served more than 180 consecutive days and received an Honorable Discharge or SeparationI am a disabled Veteran who served more than 180 consecutive days and received an Honorable Discharge or SeparationI am the spouse of a disabled Veteran who served more than 180 consecutive days and received an Honorable Discharge or Separation and is unable to use the preference due to the disability24If you are a Veteran and achieve the minimum passing rating, do you wish to apply your veteran's preference bonus points? If you answer yes, you MUST complete the City of Bloomington's Veteran Preference Questionnaire (YesNoNot ApplicableRequired Question