{"schemaVersion":"jobsearcher.job.v1","id":"ccfbe7952d43d71017336786","url":"https://jobsearcher.com/jobs/ccfbe7952d43d71017336786","canonicalUrl":"https://jobsearcher.com/jobs/ccfbe7952d43d71017336786","title":"Dynamic Server Support","description":"Company Description\n\nWorldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.\n\nJob Description\n\nDynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.\n\nResponsibilities\n\nProvide customer support for designated equipment\nAnswer client questions in a professional manner\nAccept and deliver all service calls assigned within the established service level agreement for each client\nMeet established customer service satisfaction criteria as outlined in established guidelines and policies\nComplete all administrative tasks associated with each call as documented in established policies and guidelines\nComplete real-time reporting of all calls as documented in established policies and guidelines\nFollow various established policies, guidelines, and documents relating to the successful delivery of service for each client\nEnsure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements\nReport all activity in an accurate and timely manner\nUnderstand all Safety policies and guidelines and work within the guidelines of policies daily\nAdditional requirements may exist if offer of employment is extended\nOther duties may be assigned to meet business needs\n\nQualifications\n\nEducation and Experience:\nTypically requires technical school certification or equivalent and 0-2 years of relevant experience\nPrevious customer service experience is a plus\n\nCertifications and/or Qualifications:\nMaintain all required OEM Certifications as directed by Management\nKnowledge of relevant software and hardware\nValid Driver’s License and reliable transportation with valid registration and adequate insurance\n\nSkills:\nAbility to communicate regarding technical issues with clients\nAbility to drive to client locations\nAbility to drive long distances, and occasional overnight assignments within other geographies\nAbility to lift and or move various computer equipment up to 50 lbs.\nMust own a basic repair tool kit\n\nAdditional Information\n\nAll your information will be kept confidential according to EEO guidelines.","company":"Worldwide Techservices","rawCompany":"worldwide techservices","city":"Rolla","state":"MO","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:41:31.311Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"811210","title":"Electronic and Precision Equipment Repair and Maintenance","slug":"electronic-and-precision-equipment-repair-and-maintenance"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Dynamic Server Support","description":"Company Description\n\nWorldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.\n\nJob Description\n\nDynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.\n\nResponsibilities\n\nProvide customer support for designated equipment\nAnswer client questions in a professional manner\nAccept and deliver all service calls assigned within the established service level agreement for each client\nMeet established customer service satisfaction criteria as outlined in established guidelines and policies\nComplete all administrative tasks associated with each call as documented in established policies and guidelines\nComplete real-time reporting of all calls as documented in established policies and guidelines\nFollow various established policies, guidelines, and documents relating to the successful delivery of service for each client\nEnsure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements\nReport all activity in an accurate and timely manner\nUnderstand all Safety policies and guidelines and work within the guidelines of policies daily\nAdditional requirements may exist if offer of employment is extended\nOther duties may be assigned to meet business needs\n\nQualifications\n\nEducation and Experience:\nTypically requires technical school certification or equivalent and 0-2 years of relevant experience\nPrevious customer service experience is a plus\n\nCertifications and/or Qualifications:\nMaintain all required OEM Certifications as directed by Management\nKnowledge of relevant software and hardware\nValid Driver’s License and reliable transportation with valid registration and adequate insurance\n\nSkills:\nAbility to communicate regarding technical issues with clients\nAbility to drive to client locations\nAbility to drive long distances, and occasional overnight assignments within other geographies\nAbility to lift and or move various computer equipment up to 50 lbs.\nMust own a basic repair tool kit\n\nAdditional Information\n\nAll your information will be kept confidential according to EEO guidelines.","datePosted":"2026-04-14T10:41:31.311Z","dateModified":"2026-04-14T10:41:31.311Z","hiringOrganization":{"@type":"Organization","name":"Worldwide Techservices","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Rolla","addressRegion":"MO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ccfbe7952d43d71017336786"},"url":"https://jobsearcher.com/jobs/ccfbe7952d43d71017336786"}}