{"schemaVersion":"jobsearcher.job.v1","id":"ccd241f4e835d34cfdda41eb","url":"https://jobsearcher.com/jobs/ccd241f4e835d34cfdda41eb","canonicalUrl":"https://jobsearcher.com/jobs/ccd241f4e835d34cfdda41eb","title":"Help Desk Agent","description":"Do you:\nlike helping customers?\nenjoy turning a sob story into a win?\nenjoy providing Technical guidance and direction?\nenjoy testing and implementing functions of Information management systems?\n\nThe Mvix Client Success Team has a job for you! We turn clients’ days around by:\nTroubleshooting their hardware and software products, remotely\nTraining clients on how to use our technology more effectively\nTesting our products to help improve them, and the client experience\n\nIf the above interests you, apply to our growing team that has shaped on-site digital experiences for clients such as NASA, Virginia Tech, Kings Dominion, Crowne Plaza, and a variety of international deployments for various Fortune 500 Companies.\nMvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux.\n\nWe offer flexible hours and are looking for both part-time and full-time associates. Typical hours are Monday-Friday between 8 AM - 5 PM. This Role is in-office and reports to our HQ in Sterling, VA.\n\nVisit our Success Stories\n\nRequirements:\n\nAt least 1-3 years of customer-facing experience; preferably in a retail or technology-oriented environment\nStrong customer service, project and time management skills\nBe well spoken and able to assist clients over the phone\nAbility to conduct webinar training sessions with the use of webcam\nInitiative and problem solving capabilities\nGood understanding of technology\nExperience with hardware and software\nLikes troubleshooting\nAbove all, have the desire to learn\nWhy is Mvix such an exciting place to work?\nOur clients range in size from small to Fortune 100\nWe serve 11 industries - no day is the same!\nPartnerships with companies like LG, Sony, and BrightSign keep us learning and cutting edge\nWe work as a team but promote the individual\nCompany events on a frequent basis\nCan you take the monthly pool, air hockey, or trivia trophy?\n\nBenefits include:\ngenerous PTO, sick leave and holidays\nhealth and dental insurance\nongoing certification opportunities\ncompetitive 401k match\nflexible hours (no weekend/overnight shifts)\ngym membership reimbursement\ncompany-funded professional development\nlife insurance\nshort-term disability insurance\ntenure bonus (5yr & 10yr)\nand much more …….\nDid we mention a pet friendly environment?\n\nWe also get together for catered lunches, team-building events, town-hall meetings, spontaneous brainstorming sessions, birthdays, anniversaries & other milestone celebrations and happy hours.\n\nSchedule:\n8 Hour Shift\nDay Shift\nThis is an In office Role\nIf you’re interested in joining our team, please apply on our Careers Page,\nYou can also Download the Mvix Interview Guide to start getting ready - we look forward to speaking with you soon!","company":"Mvix","rawCompany":"mvix","city":"Sterling","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-08-04T21:57:04.901Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Help Desk Agent","description":"Do you:\nlike helping customers?\nenjoy turning a sob story into a win?\nenjoy providing Technical guidance and direction?\nenjoy testing and implementing functions of Information management systems?\n\nThe Mvix Client Success Team has a job for you! We turn clients’ days around by:\nTroubleshooting their hardware and software products, remotely\nTraining clients on how to use our technology more effectively\nTesting our products to help improve them, and the client experience\n\nIf the above interests you, apply to our growing team that has shaped on-site digital experiences for clients such as NASA, Virginia Tech, Kings Dominion, Crowne Plaza, and a variety of international deployments for various Fortune 500 Companies.\nMvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux.\n\nWe offer flexible hours and are looking for both part-time and full-time associates. Typical hours are Monday-Friday between 8 AM - 5 PM. This Role is in-office and reports to our HQ in Sterling, VA.\n\nVisit our Success Stories\n\nRequirements:\n\nAt least 1-3 years of customer-facing experience; preferably in a retail or technology-oriented environment\nStrong customer service, project and time management skills\nBe well spoken and able to assist clients over the phone\nAbility to conduct webinar training sessions with the use of webcam\nInitiative and problem solving capabilities\nGood understanding of technology\nExperience with hardware and software\nLikes troubleshooting\nAbove all, have the desire to learn\nWhy is Mvix such an exciting place to work?\nOur clients range in size from small to Fortune 100\nWe serve 11 industries - no day is the same!\nPartnerships with companies like LG, Sony, and BrightSign keep us learning and cutting edge\nWe work as a team but promote the individual\nCompany events on a frequent basis\nCan you take the monthly pool, air hockey, or trivia trophy?\n\nBenefits include:\ngenerous PTO, sick leave and holidays\nhealth and dental insurance\nongoing certification opportunities\ncompetitive 401k match\nflexible hours (no weekend/overnight shifts)\ngym membership reimbursement\ncompany-funded professional development\nlife insurance\nshort-term disability insurance\ntenure bonus (5yr & 10yr)\nand much more …….\nDid we mention a pet friendly environment?\n\nWe also get together for catered lunches, team-building events, town-hall meetings, spontaneous brainstorming sessions, birthdays, anniversaries & other milestone celebrations and happy hours.\n\nSchedule:\n8 Hour Shift\nDay Shift\nThis is an In office Role\nIf you’re interested in joining our team, please apply on our Careers Page,\nYou can also Download the Mvix Interview Guide to start getting ready - we look forward to speaking with you soon!","datePosted":"2026-08-04T21:57:04.901Z","dateModified":"2026-08-04T21:57:04.901Z","hiringOrganization":{"@type":"Organization","name":"Mvix","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Sterling","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ccd241f4e835d34cfdda41eb"},"url":"https://jobsearcher.com/jobs/ccd241f4e835d34cfdda41eb"}}