{"schemaVersion":"jobsearcher.job.v1","id":"cc81698b5198acf2f66cdbcf","url":"https://jobsearcher.com/jobs/cc81698b5198acf2f66cdbcf","canonicalUrl":"https://jobsearcher.com/jobs/cc81698b5198acf2f66cdbcf","title":"Scheduling Coordinator","description":"About Us\n\nJoin We Care Senior Care, a proud Home Instead franchise, where our mission is to help seniors remain safe and cared for in their homes.\n\nAt the heart of our culture is our core value: **Love (v.)**, defined as: Patience, Kindness, Humility, Selflessness, Respectfulness, Forgiveness, Honesty, and Commitment. We seek individuals who lead with love in all they do.\n\nAbout the Role:\n\nWe are in search of a positive, friendly Scheduler - Staff Coordinator (SC) who is passionate about helping others. Do you like to solve puzzles and find solutions to problems? This could be the job for you!\n\nOur Scheduler is responsible for scheduling great matches between Care Pros and clients to ensure client needs are being met. This role is ideal for someone with administrative assistant experience, customer service background, or call center experience and is comfortable working with computers, solving problems, and talking on the phone. This is a fully in-person position based in the Appleton office and is not eligible for remote work.\n\nBenefits\n\nCompetitive Pay\nFlexible Schedule\nHealth, Dental & Vision Insurance\nPaid Time Off\n401(k) with Company Match\nPaid Orientation & Ongoing Training\nCareer Growth Opportunities\nMileage Reimbursement\nEmployee Assistance Program & Corporate Chaplain\n24/7 Support from Our Caring Office Team\nEmployee Perks & Appreciation Events (Care Pro Café, company picnic, seasonal activities\nResponsibilities:\nManage the creation and maintenance of client and Caregiver schedules with an emphasis on creating high quality matches\nFast-paced, rapidly changing environment, multiple projects going simultaneously\nNegotiate availability and shift assignments with Caregivers\nWork with the Recruitment and Engagement Manager to address concerns regarding Caregiver assignments, availability, and hours worked\nMonitor service hours of Caregiver to limit overtime pay\nUtilize independent judgment to problem solve Caregiver, client, and staffing concerns\nAccurately log activity in the database\nIncrease loyalty by consulting with clients to better meet their needs\nIdentify opportunities to increase client service hours\nParticipate in Caregiver, Admin and other meetings as needed\nAll other duties as assigned\nMinimum Qualifications:\nStrong computer skills with proficiency in software applications, such as Word and Excel\nDemonstrated ability to work independently and use sound judgment and discretion successfully\nProfessional verbal and written communication skills with the ability to listen effectively\nExcellent organizational and time management skills\nAttention to detail and accuracy\nAbility to quickly establish rapport and build relationships\nProven creativity and problem solving\nEstablished professionalism, integrity and fair-mindedness\nAbility to successfully navigate multiple priorities in a fast-paced environment\nMaintain regular attendance to execute job responsibilities\n\nWe Care Senior Care/Home Instead is proud to be an Equal Opportunity Employer.","company":"Home Instead Appleton","rawCompany":"home instead appleton","city":"Appleton","state":"WI","isRemote":false,"isActive":false,"createdAt":"2026-08-29T11:18:22.954Z","occupations":[{"code":"21-1093.00","title":"Social and Human Service Assistants","slug":"social-and-human-service-assistants"},{"code":"31-1122.00","title":"Personal Care Aides","slug":"personal-care-aides"},{"code":"43-6014.00","title":"Secretaries and Administrative Assistants, Except Legal, Medical, and Executive","slug":"secretaries-and-administrative-assistants-except-legal-medical-and-executive"}],"industries":[{"code":"624120","title":"Services for the Elderly and Persons with Disabilities","slug":"services-for-the-elderly-and-persons-with-disabilities"},{"code":"621610","title":"Home Health Care Services","slug":"home-health-care-services"},{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Scheduling Coordinator","description":"About Us\n\nJoin We Care Senior Care, a proud Home Instead franchise, where our mission is to help seniors remain safe and cared for in their homes.\n\nAt the heart of our culture is our core value: **Love (v.)**, defined as: Patience, Kindness, Humility, Selflessness, Respectfulness, Forgiveness, Honesty, and Commitment. We seek individuals who lead with love in all they do.\n\nAbout the Role:\n\nWe are in search of a positive, friendly Scheduler - Staff Coordinator (SC) who is passionate about helping others. Do you like to solve puzzles and find solutions to problems? This could be the job for you!\n\nOur Scheduler is responsible for scheduling great matches between Care Pros and clients to ensure client needs are being met. This role is ideal for someone with administrative assistant experience, customer service background, or call center experience and is comfortable working with computers, solving problems, and talking on the phone. This is a fully in-person position based in the Appleton office and is not eligible for remote work.\n\nBenefits\n\nCompetitive Pay\nFlexible Schedule\nHealth, Dental & Vision Insurance\nPaid Time Off\n401(k) with Company Match\nPaid Orientation & Ongoing Training\nCareer Growth Opportunities\nMileage Reimbursement\nEmployee Assistance Program & Corporate Chaplain\n24/7 Support from Our Caring Office Team\nEmployee Perks & Appreciation Events (Care Pro Café, company picnic, seasonal activities\nResponsibilities:\nManage the creation and maintenance of client and Caregiver schedules with an emphasis on creating high quality matches\nFast-paced, rapidly changing environment, multiple projects going simultaneously\nNegotiate availability and shift assignments with Caregivers\nWork with the Recruitment and Engagement Manager to address concerns regarding Caregiver assignments, availability, and hours worked\nMonitor service hours of Caregiver to limit overtime pay\nUtilize independent judgment to problem solve Caregiver, client, and staffing concerns\nAccurately log activity in the database\nIncrease loyalty by consulting with clients to better meet their needs\nIdentify opportunities to increase client service hours\nParticipate in Caregiver, Admin and other meetings as needed\nAll other duties as assigned\nMinimum Qualifications:\nStrong computer skills with proficiency in software applications, such as Word and Excel\nDemonstrated ability to work independently and use sound judgment and discretion successfully\nProfessional verbal and written communication skills with the ability to listen effectively\nExcellent organizational and time management skills\nAttention to detail and accuracy\nAbility to quickly establish rapport and build relationships\nProven creativity and problem solving\nEstablished professionalism, integrity and fair-mindedness\nAbility to successfully navigate multiple priorities in a fast-paced environment\nMaintain regular attendance to execute job responsibilities\n\nWe Care Senior Care/Home Instead is proud to be an Equal Opportunity Employer.","datePosted":"2026-08-29T11:18:22.954Z","dateModified":"2026-08-29T11:18:22.954Z","hiringOrganization":{"@type":"Organization","name":"Home Instead Appleton","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Appleton","addressRegion":"WI","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"cc81698b5198acf2f66cdbcf"},"url":"https://jobsearcher.com/jobs/cc81698b5198acf2f66cdbcf"}}