{"schemaVersion":"jobsearcher.job.v1","id":"cc7c48c233fa5e2e46680e91","url":"https://jobsearcher.com/jobs/cc7c48c233fa5e2e46680e91","canonicalUrl":"https://jobsearcher.com/jobs/cc7c48c233fa5e2e46680e91","title":"Client Success Manager","description":"We're hiring on behalf of a leading ticketing and live entertainment technology company seeking a Client Success Manager to partner with sports and entertainment clients, drive revenue growth, and deliver strategic solutions. This role offers an opportunity to build high-impact relationships and contribute to commercial strategy within a fast-paced industry.The Role• Serve as a strategic partner to clients, aligning technology with their business goals to drive revenue growth and deliver win/win solutions.• Build trusted relationships with senior leaders and key decision-makers, expanding influence and creating alignment around strategic priorities.• Lead business reviews and deliver data-driven insights that support renewals, product adoption, and overall client success.• Manage daily communication, resolve issues, and guide a portfolio of complex accounts while collaborating cross-functionally.What You'll Need• 4+ years of experience in a client-facing role such as customer success, account management, consulting, or partnerships within a SaaS, technology, or entertainment setting.• Demonstrated ability to drive client outcomes and improve business performance using data and commercial insights.• Strong communication and presentation skills with comfort interacting with leadership levels of internal and external organizations.What's On Offer• Annual salary of $110,000 - $130,000 per year, plus discretionary annual bonus based on performance.• Flexible remote work environment supported by a work-from-home stipend.• Comprehensive benefits package including unlimited PTO, family leave, retirement matching, and health, vision, dental, and life insurance.Apply via Haystack today!","company":"Haystack","rawCompany":"haystack","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-11-04T09:35:22.438Z","occupations":[{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"11-2022.00","title":"Sales Managers","slug":"sales-managers"},{"code":"11-2021.00","title":"Marketing Managers","slug":"marketing-managers"}],"industries":[{"code":"711320","title":"Promoters of Performing Arts, Sports, and Similar Events without Facilities","slug":"promoters-of-performing-arts-sports-and-similar-events-without-facilities"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Success Manager","description":"We're hiring on behalf of a leading ticketing and live entertainment technology company seeking a Client Success Manager to partner with sports and entertainment clients, drive revenue growth, and deliver strategic solutions. This role offers an opportunity to build high-impact relationships and contribute to commercial strategy within a fast-paced industry.The Role• Serve as a strategic partner to clients, aligning technology with their business goals to drive revenue growth and deliver win/win solutions.• Build trusted relationships with senior leaders and key decision-makers, expanding influence and creating alignment around strategic priorities.• Lead business reviews and deliver data-driven insights that support renewals, product adoption, and overall client success.• Manage daily communication, resolve issues, and guide a portfolio of complex accounts while collaborating cross-functionally.What You'll Need• 4+ years of experience in a client-facing role such as customer success, account management, consulting, or partnerships within a SaaS, technology, or entertainment setting.• Demonstrated ability to drive client outcomes and improve business performance using data and commercial insights.• Strong communication and presentation skills with comfort interacting with leadership levels of internal and external organizations.What's On Offer• Annual salary of $110,000 - $130,000 per year, plus discretionary annual bonus based on performance.• Flexible remote work environment supported by a work-from-home stipend.• Comprehensive benefits package including unlimited PTO, family leave, retirement matching, and health, vision, dental, and life insurance.Apply via Haystack today!","datePosted":"2026-11-04T09:35:22.438Z","dateModified":"2026-11-04T09:35:22.438Z","hiringOrganization":{"@type":"Organization","name":"Haystack","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"cc7c48c233fa5e2e46680e91"},"url":"https://jobsearcher.com/jobs/cc7c48c233fa5e2e46680e91"}}