IT & Systems Operations Analyst

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an IT & Systems Operations Analyst in Israel.This role sits at the heart of business-critical systems that power eCommerce operations, ensuring seamless data flow across ERP, marketplace, and logistics platforms. You will work across tools like NetSuite, Shopify, Amazon, and integration platforms to maintain system reliability and operational accuracy. Rather than traditional IT support, this position focuses on solving complex integration issues, improving data integrity, and supporting scalable system architecture. You will gain deep exposure to ERP operations and SaaS ecosystem management in a fast-paced, high-growth environment. The work is highly analytical and requires strong attention to detail, especially when diagnosing system failures and debugging data flows. You will collaborate with cross-functional teams to ensure business processes run efficiently and without disruption. This is an ideal role for someone who enjoys working close to systems, data, and operational infrastructure.AccountabilitiesMonitor and maintain integration workflows across platforms such as NetSuite, Shopify, Amazon, and 3PL systems, ensuring smooth and reliable data movementDiagnose and resolve system and integration failures using logs, API responses, and mapping configurations, escalating complex issues with clear root-cause analysisSupport ERP operations by maintaining saved searches, dashboards, reports, and updating operational templates such as invoices, purchase orders, and packing slipsAssist in building, maintaining, and improving integration flows including field mappings, transformations, API connections, and job reprocessingEnsure data integrity through ongoing hygiene activities such as duplicate cleanup, record validation, and field standardizationDevelop and maintain documentation including SOPs, runbooks, and system workflow guides for recurring operational issuesManage SaaS administration tasks including user provisioning, access control, and support across internal tools like Google Workspace, Slack, and NotionSupport IT operations and security compliance activities including device management, asset tracking, and system auditsRequirements1-3 years of experience in IT operations, systems support, or ERP-related rolesHands-on experience with NetSuite is mandatory and essential for this roleBasic understanding of APIs, system integrations, and data flow concepts across applicationsExperience administering at least one SaaS platform (e.g., Google Workspace, Slack, Shopify, or similar tools)Familiarity with ticketing systems, SLA-based workflows, and structured support processesStrong analytical mindset with high attention to detail and problem-solving abilityExcellent written communication skills for documentation, reporting, and cross-team coordinationAbility to work effectively in a remote, distributed, and time-zone-diverse environmentNice to have: experience with iPaaS tools (Celigo, Workato, Boomi), eCommerce platforms, EDI workflows, identity management tools (SSO/SAML), MDM solutions, or basic scripting/automationBenefitsFully remote work setup with global flexibilityOpportunity to work on enterprise-grade ERP and integration systems in a high-growth environmentStrong exposure to SaaS ecosystems, eCommerce operations, and modern integration toolsHands-on learning with NetSuite and enterprise systems architectureCollaborative and process-driven operational environmentCompetitive compensation aligned with experience and expertiseCareer acceleration through deep technical and systems operations exposureHow Jobgether WorksWe use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.We appreciate your interest and wish you the best! Why Apply Through Jobgether?Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.