{"schemaVersion":"jobsearcher.job.v1","id":"cbff2f7cabe2078c8cd00a27","url":"https://jobsearcher.com/jobs/cbff2f7cabe2078c8cd00a27","canonicalUrl":"https://jobsearcher.com/jobs/cbff2f7cabe2078c8cd00a27","title":"Quality Program Manager","description":"Be yourself at Protolabs\nStudies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply! You can help make our company even better. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams.\nWhy Protolabs?\nWe are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home.\n\nJoin our team as a Quality Program Manager!\nThis is an onsite role in Plymouth, MN Monday - Friday.\nAt Protolabs, the Quality Program Manager plays a critical role in advancing our Quality Management System (QMS) and enabling world-class quality performance across the organization. This role is responsible for driving continuous improvement of the processes, tools, and information systems that support our quality ecosystem, ensuring they are scalable, effective, and user-friendly.\nAs a strategic partner to cross-functional teams, the Quality Program Manager leads initiatives that enhance the usability, adoption, and effectiveness of quality systems, helping employees work more efficiently while strengthening compliance and operational excellence. This position offers the opportunity to influence enterprise-wide quality practices, solve complex challenges, and deliver meaningful improvements that support Protolabs' growth and commitment to customer satisfaction.\nIn this role, you will collaborate with teams across the business to:\nDrive improvements to the Document Management System, enhancing functionality, user experience, and overall effectiveness.\nIdentify and implement opportunities to optimize QMS processes, tools, and information systems, increasing efficiency, adoption, and value for users.\nLead cross-functional quality improvement initiatives that strengthen system performance, streamline workflows, and support continuous improvement across the organization.\nChampion best practices in quality systems management, helping Protolabs scale its quality capabilities while maintaining a culture of excellence and innovation.\nWhat You Will Do:\nSupport cross-functional projects that improve the effectiveness, usability, scalability, and adoption of Quality Management System (QMS) and Document Management System (DMS) processes and tools.\nMaintain, improve, and create workflows and configurations for the organization’s Document Management System.\nCollaborate with Quality Systems leadership, IT, business systems, and other stakeholders to implement new QMS/DMS tools and enhance existing systems.\nIdentify opportunities to improve quality-related workflows, automation, reporting, and system integration in support of business needs and operational excellence.\nUtilize dashboards, reports, and visualizations that support decision-making, risk management, and performance monitoring.\nMonitor and analyze, in conjunction with the Quality Systems Engineer, key QMS performance indicators to assess system effectiveness and highlight opportunities for improvement.\nSupport the standardization of quality system processes and tools to improve consistency across teams and regions.\nSupport improvement programs and projects that address business risks, process weaknesses, compliance needs, and strategic priorities.\nPartner with the Quality Systems Manager and broader quality organization to identify process gaps and implement sustainable solutions.\nSupport the establishment, maintenance, and continuous improvement of company quality certifications such as ISO 9001 and AS9100 through data analysis, system enhancement, and project execution.\nDrive process and tool changes that improve user adoption, reduce administrative burden, and increase the efficiency of quality system execution.\nDocument project requirements, business processes, recommendations, and outcomes to support effective implementation and change management.\nCommunicate project status, risks, performance trends, and improvement opportunities to quality leadership and cross-functional stakeholders.\nComply with all company quality and safety standards.\nAdhere to all company policies and operational procedures.\nPerform other related duties as assigned.\nWhat It Takes:\nBS degree in one of the following: Business, Quality Management, Engineering, Mathematics, Statistics, or similar\nRelated work experience in a Quality Systems environment\n7+ years or a minimum of 4 years relevant Protolabs experience\nWorking knowledge of ISO 9001:2015, ISO 13485:2016, and AS9100D\nUnderstanding of Quality systems and practices\nAble to analyze quality and manufacturing data and solve problems using statistical techniquesAbility to work across various functions and with various levels of the organization to drive change and provide usable solutions\nLeader who is approachable and willing to accept good ideas from anywhere and anyone\nGood written and oral communication skills: able to prepare and communicate complex information to all levels of the organization\nAble to strive in a fast paced environment as a team player with the ability to quickly adapt to changing demands\nStrong willingness to learn and to train others.\nAbility to work independently with a high degree of initiative, attention to detail, and follow thorough.\nContinuous improvement mindset\nCurious, self-motivated learner\nPositive change agent\nProficient in Excel\nWhat Makes You Stand Out\nExperience in a Quality Leadership role promoting Quality and continuous improvement\nProficiency with other quality systems standards, such as ISO13485\nExperience interfacing with customers and suppliers\nWhat's In It For You:\nWe offer a competitive salary and Total Rewards program.\nWe offer amazing benefits including but not limited to:\nHealth Insurance: Traditional OR High Deductible plan\nFlexible Spending Accounts\nHealth Savings Account (including employer contributions)\nDental and Vision\nBasic and Supplemental Life Insurance\nShort-Term and Long-Term Disability\nPaid caregiver leave\nYou will receive at least 3 weeks of PTO + Wellness Hours + Holiday Pay + Volunteer Hours\n401k with company match and immediate vest\nEmployee Stock Purchase Program at a discounted rate\nMatching grants through Protolabs foundation\nAnd More!\nProtolabs offers a competitive total rewards package, and compensation mix vary based on position, such as base\nwage, as well as other earnings including incentives and commissions. Actual pay offered will vary depending on\nmultiple factors which may include, without limitation, job function, work experience, specialized skills, training,\neducation, and certifications.\nProto Labs maintains ITAR-compliant operations in all of our United States based facilities. Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.\nProto Labs, Inc. is an Equal Opportunity Employer\nPhysical Demands:\nWhile performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear. The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds.\nWork Environment:\nIndoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.","company":"Protolabs","rawCompany":"protolabs","city":"Plymouth","state":"MN","isRemote":false,"isActive":false,"createdAt":"2026-08-06T09:45:24.276Z","occupations":[{"code":"11-3051.01","title":"Quality Control Systems Managers","slug":"quality-control-systems-managers"},{"code":"19-4099.01","title":"Quality Control Analysts","slug":"quality-control-analysts"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Quality Program Manager","description":"Be yourself at Protolabs\nStudies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply! You can help make our company even better. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams.\nWhy Protolabs?\nWe are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home.\n\nJoin our team as a Quality Program Manager!\nThis is an onsite role in Plymouth, MN Monday - Friday.\nAt Protolabs, the Quality Program Manager plays a critical role in advancing our Quality Management System (QMS) and enabling world-class quality performance across the organization. This role is responsible for driving continuous improvement of the processes, tools, and information systems that support our quality ecosystem, ensuring they are scalable, effective, and user-friendly.\nAs a strategic partner to cross-functional teams, the Quality Program Manager leads initiatives that enhance the usability, adoption, and effectiveness of quality systems, helping employees work more efficiently while strengthening compliance and operational excellence. This position offers the opportunity to influence enterprise-wide quality practices, solve complex challenges, and deliver meaningful improvements that support Protolabs' growth and commitment to customer satisfaction.\nIn this role, you will collaborate with teams across the business to:\nDrive improvements to the Document Management System, enhancing functionality, user experience, and overall effectiveness.\nIdentify and implement opportunities to optimize QMS processes, tools, and information systems, increasing efficiency, adoption, and value for users.\nLead cross-functional quality improvement initiatives that strengthen system performance, streamline workflows, and support continuous improvement across the organization.\nChampion best practices in quality systems management, helping Protolabs scale its quality capabilities while maintaining a culture of excellence and innovation.\nWhat You Will Do:\nSupport cross-functional projects that improve the effectiveness, usability, scalability, and adoption of Quality Management System (QMS) and Document Management System (DMS) processes and tools.\nMaintain, improve, and create workflows and configurations for the organization’s Document Management System.\nCollaborate with Quality Systems leadership, IT, business systems, and other stakeholders to implement new QMS/DMS tools and enhance existing systems.\nIdentify opportunities to improve quality-related workflows, automation, reporting, and system integration in support of business needs and operational excellence.\nUtilize dashboards, reports, and visualizations that support decision-making, risk management, and performance monitoring.\nMonitor and analyze, in conjunction with the Quality Systems Engineer, key QMS performance indicators to assess system effectiveness and highlight opportunities for improvement.\nSupport the standardization of quality system processes and tools to improve consistency across teams and regions.\nSupport improvement programs and projects that address business risks, process weaknesses, compliance needs, and strategic priorities.\nPartner with the Quality Systems Manager and broader quality organization to identify process gaps and implement sustainable solutions.\nSupport the establishment, maintenance, and continuous improvement of company quality certifications such as ISO 9001 and AS9100 through data analysis, system enhancement, and project execution.\nDrive process and tool changes that improve user adoption, reduce administrative burden, and increase the efficiency of quality system execution.\nDocument project requirements, business processes, recommendations, and outcomes to support effective implementation and change management.\nCommunicate project status, risks, performance trends, and improvement opportunities to quality leadership and cross-functional stakeholders.\nComply with all company quality and safety standards.\nAdhere to all company policies and operational procedures.\nPerform other related duties as assigned.\nWhat It Takes:\nBS degree in one of the following: Business, Quality Management, Engineering, Mathematics, Statistics, or similar\nRelated work experience in a Quality Systems environment\n7+ years or a minimum of 4 years relevant Protolabs experience\nWorking knowledge of ISO 9001:2015, ISO 13485:2016, and AS9100D\nUnderstanding of Quality systems and practices\nAble to analyze quality and manufacturing data and solve problems using statistical techniquesAbility to work across various functions and with various levels of the organization to drive change and provide usable solutions\nLeader who is approachable and willing to accept good ideas from anywhere and anyone\nGood written and oral communication skills: able to prepare and communicate complex information to all levels of the organization\nAble to strive in a fast paced environment as a team player with the ability to quickly adapt to changing demands\nStrong willingness to learn and to train others.\nAbility to work independently with a high degree of initiative, attention to detail, and follow thorough.\nContinuous improvement mindset\nCurious, self-motivated learner\nPositive change agent\nProficient in Excel\nWhat Makes You Stand Out\nExperience in a Quality Leadership role promoting Quality and continuous improvement\nProficiency with other quality systems standards, such as ISO13485\nExperience interfacing with customers and suppliers\nWhat's In It For You:\nWe offer a competitive salary and Total Rewards program.\nWe offer amazing benefits including but not limited to:\nHealth Insurance: Traditional OR High Deductible plan\nFlexible Spending Accounts\nHealth Savings Account (including employer contributions)\nDental and Vision\nBasic and Supplemental Life Insurance\nShort-Term and Long-Term Disability\nPaid caregiver leave\nYou will receive at least 3 weeks of PTO + Wellness Hours + Holiday Pay + Volunteer Hours\n401k with company match and immediate vest\nEmployee Stock Purchase Program at a discounted rate\nMatching grants through Protolabs foundation\nAnd More!\nProtolabs offers a competitive total rewards package, and compensation mix vary based on position, such as base\nwage, as well as other earnings including incentives and commissions. Actual pay offered will vary depending on\nmultiple factors which may include, without limitation, job function, work experience, specialized skills, training,\neducation, and certifications.\nProto Labs maintains ITAR-compliant operations in all of our United States based facilities. Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.\nProto Labs, Inc. is an Equal Opportunity Employer\nPhysical Demands:\nWhile performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear. The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds.\nWork Environment:\nIndoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.","datePosted":"2026-08-06T09:45:24.276Z","dateModified":"2026-08-06T09:45:24.276Z","hiringOrganization":{"@type":"Organization","name":"Protolabs","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Plymouth","addressRegion":"MN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"cbff2f7cabe2078c8cd00a27"},"url":"https://jobsearcher.com/jobs/cbff2f7cabe2078c8cd00a27"}}