{"schemaVersion":"jobsearcher.job.v1","id":"cbd9b57dacd8070282b77a69","url":"https://jobsearcher.com/jobs/cbd9b57dacd8070282b77a69","canonicalUrl":"https://jobsearcher.com/jobs/cbd9b57dacd8070282b77a69","title":"Implementation Manager","description":"About the OpportunityRadiology is a critical healthcare service, utilized by a significant portion of the population annually. Despite its importance, the process for undergoing a medical imaging exam has seen little change over decades. The company is addressing this by offering a concierge approach and a premium-quality radiology network of over 5,000 vetted providers across 48 states, which also reduces imaging costs by 60-80%. This solution assists patients and families in accessing essential radiology services at fair prices and without surprise bills, while simultaneously delivering immediate savings and ROI for employers and payers on every exam.As an Implementation Manager, an individual will play a critical role in ensuring the successful onboarding and implementation of customers. This role will serve as the primary point of contact during the implementation process, responsible for guiding customers through onboarding, managing complex data feed integrations, coordinating cross-functional workstreams, and ensuring a successful launch. This position combines project management, stakeholder engagement, and strong operational execution to deliver a seamless customer onboarding experience.Key ResponsibilitiesLead the end-to-end onboarding and implementation process for new customers, including kickoff meetings, project planning, timeline management, system configuration, testing, training, and go-live coordination.Manage customer-specific data feeds and integrations, ensuring accurate and timely data exchange between systems while partnering closely with internal technical teams and external customer stakeholders.Build trusted relationships with customer stakeholders at multiple levels, acting as the primary point of contact throughout implementation and ensuring alignment across all parties involved in the launch process.Drive implementation milestones, proactively identify risks or blockers, and ensure projects remain on track through effective communication and cross-functional collaboration.Identify opportunities to optimize onboarding workflows, implementation processes, and customer experience as the organization scales.Work closely with Sales, Product, Engineering, Operations, and Support teams to ensure a seamless customer onboarding and launch experience.Support cross-functional operational and strategic initiatives as needed.Required Qualifications5+ years of experience in Implementation Management, Customer Success, Project Management, Account Management, or a similar client-facing role in a digital health solution environment involving benefits administration.Strong technical aptitude with the ability to understand and manage data feeds, integrations, and system configurations.Ability to manage through ambiguity, build processes, and help scale implementation operations within a fast-growing organization.Ability to manage complex ecosystem vendor partners within a healthcare and benefit program.Proven track record of managing cross-functional projects and building strong relationships with customer stakeholders.Strong organizational and project management skills, with the ability to manage multiple priorities and deliver results on time.Excellent communication skills with a proactive and solutions-oriented mindset.Additional InformationThe base salary range for this position is $110,000 - $135,000. This position is also bonus eligible. Individual compensation will depend on various factors, including qualifications, skills, experience, location, and applicable laws. In addition to base salary, this role is eligible to participate in the organization’s equity incentive and competitive benefits plans.The hiring company is an equal opportunity employer committed to building a diverse and inclusive team. The organization does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views, or other applicable legally protected characteristics. The organization is committed to providing accommodations for qualified individuals with disabilities in its recruiting process.","company":"Oneimaging","rawCompany":"oneimaging","city":"Remote","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-08-20T01:06:23.140Z","occupations":[{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-9111.00","title":"Medical and Health Services Managers","slug":"medical-and-health-services-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"}],"industries":[{"code":"621512","title":"Diagnostic Imaging Centers","slug":"diagnostic-imaging-centers"},{"code":"621111","title":"Offices of Physicians (except Mental Health Specialists)","slug":"offices-of-physicians-except-mental-health-specialists"},{"code":"621999","title":"All Other Miscellaneous Ambulatory Health Care Services","slug":"all-other-miscellaneous-ambulatory-health-care-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Implementation Manager","description":"About the OpportunityRadiology is a critical healthcare service, utilized by a significant portion of the population annually. Despite its importance, the process for undergoing a medical imaging exam has seen little change over decades. The company is addressing this by offering a concierge approach and a premium-quality radiology network of over 5,000 vetted providers across 48 states, which also reduces imaging costs by 60-80%. This solution assists patients and families in accessing essential radiology services at fair prices and without surprise bills, while simultaneously delivering immediate savings and ROI for employers and payers on every exam.As an Implementation Manager, an individual will play a critical role in ensuring the successful onboarding and implementation of customers. This role will serve as the primary point of contact during the implementation process, responsible for guiding customers through onboarding, managing complex data feed integrations, coordinating cross-functional workstreams, and ensuring a successful launch. This position combines project management, stakeholder engagement, and strong operational execution to deliver a seamless customer onboarding experience.Key ResponsibilitiesLead the end-to-end onboarding and implementation process for new customers, including kickoff meetings, project planning, timeline management, system configuration, testing, training, and go-live coordination.Manage customer-specific data feeds and integrations, ensuring accurate and timely data exchange between systems while partnering closely with internal technical teams and external customer stakeholders.Build trusted relationships with customer stakeholders at multiple levels, acting as the primary point of contact throughout implementation and ensuring alignment across all parties involved in the launch process.Drive implementation milestones, proactively identify risks or blockers, and ensure projects remain on track through effective communication and cross-functional collaboration.Identify opportunities to optimize onboarding workflows, implementation processes, and customer experience as the organization scales.Work closely with Sales, Product, Engineering, Operations, and Support teams to ensure a seamless customer onboarding and launch experience.Support cross-functional operational and strategic initiatives as needed.Required Qualifications5+ years of experience in Implementation Management, Customer Success, Project Management, Account Management, or a similar client-facing role in a digital health solution environment involving benefits administration.Strong technical aptitude with the ability to understand and manage data feeds, integrations, and system configurations.Ability to manage through ambiguity, build processes, and help scale implementation operations within a fast-growing organization.Ability to manage complex ecosystem vendor partners within a healthcare and benefit program.Proven track record of managing cross-functional projects and building strong relationships with customer stakeholders.Strong organizational and project management skills, with the ability to manage multiple priorities and deliver results on time.Excellent communication skills with a proactive and solutions-oriented mindset.Additional InformationThe base salary range for this position is $110,000 - $135,000. This position is also bonus eligible. Individual compensation will depend on various factors, including qualifications, skills, experience, location, and applicable laws. In addition to base salary, this role is eligible to participate in the organization’s equity incentive and competitive benefits plans.The hiring company is an equal opportunity employer committed to building a diverse and inclusive team. The organization does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views, or other applicable legally protected characteristics. The organization is committed to providing accommodations for qualified individuals with disabilities in its recruiting process.","datePosted":"2026-08-20T01:06:23.140Z","dateModified":"2026-08-20T01:06:23.140Z","hiringOrganization":{"@type":"Organization","name":"Oneimaging","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"cbd9b57dacd8070282b77a69"},"url":"https://jobsearcher.com/jobs/cbd9b57dacd8070282b77a69"}}