Reconstruction Production Manager

Competitive compensation, Superior benefits, Paid training, Career progression, Personal and professional development, And more! Do you love helping people through difficult situations? Then, don’t miss your chance to join our team as a new Reconstruction Production Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”! Our team is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero! Key Responsibilities: Project Management & Production: -Lead and manage multiple reconstruction projects from initial response to job completion. -Ensure all projects are completed safely, on time, within budget, and according to SERVPRO standards of quality and craftsmanship. -Conduct project meetings with clients and insurance reps to establish clear expectations, timelines, and scope of work. -Oversee daily job scheduling, work assignments, and production adjustments to maximize subcontractors efficiency. -Coordinate subcontractors and vendors to ensure seamless workflow and communication across all job phases. -Manage material ordering, equipment logistics, permitting, and job sequencing to maintain smooth operations and meet deadlines. -Track job costs, labor efficiency, and resource allocation to maintain profitability and achieve targeted margins. -Lead progress meetings and ensure accurate documentation through job file notes, photos, reports, and updates in DASH. -Manage change orders, supplements, and progress payments to ensure compliance with insurance and client agreements. -Serve as the primary point of contact for homeowners, commercial clients, insurance adjusters, and property managers throughout the entire reconstruction process. -Conduct regular/daily site visits to monitor work quality, progress, and client satisfaction. -Build and maintain strong relationships with insurance carriers, adjusters, and other referral partners to promote trust and repeat business. -Address and resolve client concerns or job issues quickly and professionally to maintain SERVPRO's reputation for excellent customer service. -Oversee project closeout, completion of documentation, and customer satisfaction surveys, ensuring all work meets SERVPRO standards. -Uphold SERVPRO's core values of integrity, teamwork, and excellence in customer service. -Maintain a professional appearance and demeanor at all times while representing the SERVPRO brand. -Enforce and promote safety protocols, compliance standards, and company policies across all job sites. -Actively pursue professional development through SERVPRO training programs, IICRC certifications, OSHA compliance, and leadership development. -Foster a culture of excellence, accountability and continuous improvement throughout the organization. Position Requirements· BA in engineering, construction science or similar relevant field preferred· Minimum of 5 years of restoration or construction project management experience, leadership capacity a plus. Proven ability to manage multiple large loss reconstruction projects concurrently Superb customer service track record· Effective written and oral communication and organizational skills Advanced math skills· Proficient use of Xactimate™ estimating software· DASH experience preferred Critical thinking and problem-solving skills· Familiarity with restoration and construction workflows, permitting, and building code compliance Team Player · IICRC certifications (WRT, ASD, AMRT, etc) preferred Must have a valid driver's license, with a good driving record. And able to pass a background check and drug test. This position is both office and field. Occasional travel may be necessary to oversee multiple projects and be present for client meetings. Flexibility and adaptability are essential. Job Type: Full-time Pay: From $50,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: In person