Healthcare Escalation Specialist: Drive compliant resolutions

Harbor Health seeks a Contact Center Escalation Specialist to investigate and resolve complex member and provider complaints within its contact center. The ideal candidate will have 1-2 years of experience in member services, a deep understanding of health insurance processes, and proficiency in compliance standards. This role offers a competitive salary, collaborative environment, and opportunities for professional development as we transform healthcare for underserved communities. J-18808-Ljbffr