{"schemaVersion":"jobsearcher.job.v1","id":"cb94de7ef1e5f043376d92b3","url":"https://jobsearcher.com/jobs/cb94de7ef1e5f043376d92b3","canonicalUrl":"https://jobsearcher.com/jobs/cb94de7ef1e5f043376d92b3","title":"PT Teller","description":"Division: Retail Banking\r\nDepartment: Various - Branch Network\r\nReports to: Branch Manager\r\nStatus: Non-Exempt\r\nGrade: 4\r\nSalary Range: $20.00 - $24.91\r\nSalary range updated 2/26/2026. Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.\r\nLocation: Lee, MA - 1 Park St\r\n23 hours/week\r\nBenefits eligible\r\nPurpose/Objective:\r\nCultivate relationships with customers and promote the Bank's products and services by having conversations and referring to bankers. Recommend opportunities with our digital suite to help customers bank more conveniently. Performs a wide variety of customer service operations and general operational duties, including transactions for checking, savings, loans, and other assigned services. Builds positive customer relations as the Bank's main point of client contact; maintains working knowledge of established policies and operating procedures. Makes customer referrals in defined areas.\r\nKey Accountabilities\r\n\r\nClient Service - 50%\r\nHandles complex client issues while executing excellent customer service principles.\r\nExcel at client service skills at all times to promote a positive brand image for Bank through face- to-face communication and telephone etiquette. Lead through lobby management, ensure prompt welcomes of assistance to clients, and genuinely thank clients for their business.\r\nExplains Bank policy and procedures to customers.\r\nAssists clients with digital engagement and satisfaction.\r\nCross-sells and refers non-traditional Bank products e.g., insurance & investments to meet established goals.\r\n\r\nParticipate in outbound calling campaigns\r\n\r\n\r\nTransaction Duties - 50%\r\n\r\nIdentify opportunities when processing transactions to meet clients' needs and refer opportunities to bankers\r\nExecutes an extensive variety of customer transactions in accordance with Bank policy and procedures.\r\nMaintains working knowledge of all products offered by the Bank and corresponding policies and procedures.\r\nMaintains working knowledge of all banking regulations.\r\nHandles large amounts of cash in an organized, timely and accurate fashion. Balances own cash drawer daily within the prescribed balancing guidelines.\r\nActs as significant deterrent of robbery and fraud loss to Bank by following procedures and regulations and knowing the customer.\r\nAssists in daily office work to ensure proper balancing of branch and timely delivery of work to appropriate departments. May assist with branch capture of transaction work and cash letter reports as needed.\r\nProvides back up and support to Branch Supervisor tasks as needed.\r\n\r\nAvailable to work Saturday hours and travel to nearby offices as required.\r\n\r\n\r\nEnsures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties.\r\n\r\n\r\nEducation\r\n\r\nHigh school diploma or equivalent\r\n\r\nExperience\r\n\r\nPrior transaction or teller experience preferred\r\nPrior customer service experience preferred\r\nCash handling experience\r\n\r\nSkills & Knowledge:\r\n\r\nCustomer service skills\r\nCommunication skills\r\nBasic computer skills\r\nInterpersonal skills\r\n\r\nBeacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.","company":"Berkshire Bank","rawCompany":"berkshire bank","city":"Lee","state":"MA","isRemote":false,"isActive":false,"createdAt":"2026-05-31T11:52:24.242Z","occupations":[{"code":"43-3071.00","title":"Tellers","slug":"tellers"},{"code":"43-4141.00","title":"New Accounts Clerks","slug":"new-accounts-clerks"},{"code":"41-2011.00","title":"Cashiers","slug":"cashiers"}],"industries":[{"code":"522110","title":"Commercial Banking","slug":"commercial-banking"},{"code":"522180","title":"Savings Institutions and Other Depository Credit Intermediation","slug":"savings-institutions-and-other-depository-credit-intermediation"},{"code":"522130","title":"Credit Unions","slug":"credit-unions"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"PT Teller","description":"Division: Retail Banking\r\nDepartment: Various - Branch Network\r\nReports to: Branch Manager\r\nStatus: Non-Exempt\r\nGrade: 4\r\nSalary Range: $20.00 - $24.91\r\nSalary range updated 2/26/2026. Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.\r\nLocation: Lee, MA - 1 Park St\r\n23 hours/week\r\nBenefits eligible\r\nPurpose/Objective:\r\nCultivate relationships with customers and promote the Bank's products and services by having conversations and referring to bankers. Recommend opportunities with our digital suite to help customers bank more conveniently. Performs a wide variety of customer service operations and general operational duties, including transactions for checking, savings, loans, and other assigned services. Builds positive customer relations as the Bank's main point of client contact; maintains working knowledge of established policies and operating procedures. Makes customer referrals in defined areas.\r\nKey Accountabilities\r\n\r\nClient Service - 50%\r\nHandles complex client issues while executing excellent customer service principles.\r\nExcel at client service skills at all times to promote a positive brand image for Bank through face- to-face communication and telephone etiquette. Lead through lobby management, ensure prompt welcomes of assistance to clients, and genuinely thank clients for their business.\r\nExplains Bank policy and procedures to customers.\r\nAssists clients with digital engagement and satisfaction.\r\nCross-sells and refers non-traditional Bank products e.g., insurance & investments to meet established goals.\r\n\r\nParticipate in outbound calling campaigns\r\n\r\n\r\nTransaction Duties - 50%\r\n\r\nIdentify opportunities when processing transactions to meet clients' needs and refer opportunities to bankers\r\nExecutes an extensive variety of customer transactions in accordance with Bank policy and procedures.\r\nMaintains working knowledge of all products offered by the Bank and corresponding policies and procedures.\r\nMaintains working knowledge of all banking regulations.\r\nHandles large amounts of cash in an organized, timely and accurate fashion. Balances own cash drawer daily within the prescribed balancing guidelines.\r\nActs as significant deterrent of robbery and fraud loss to Bank by following procedures and regulations and knowing the customer.\r\nAssists in daily office work to ensure proper balancing of branch and timely delivery of work to appropriate departments. May assist with branch capture of transaction work and cash letter reports as needed.\r\nProvides back up and support to Branch Supervisor tasks as needed.\r\n\r\nAvailable to work Saturday hours and travel to nearby offices as required.\r\n\r\n\r\nEnsures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties.\r\n\r\n\r\nEducation\r\n\r\nHigh school diploma or equivalent\r\n\r\nExperience\r\n\r\nPrior transaction or teller experience preferred\r\nPrior customer service experience preferred\r\nCash handling experience\r\n\r\nSkills & Knowledge:\r\n\r\nCustomer service skills\r\nCommunication skills\r\nBasic computer skills\r\nInterpersonal skills\r\n\r\nBeacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.","datePosted":"2026-05-31T11:52:24.242Z","dateModified":"2026-05-31T11:52:24.242Z","hiringOrganization":{"@type":"Organization","name":"Berkshire Bank","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Lee","addressRegion":"MA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"cb94de7ef1e5f043376d92b3"},"url":"https://jobsearcher.com/jobs/cb94de7ef1e5f043376d92b3"}}