{"schemaVersion":"jobsearcher.job.v1","id":"cb657e7c56cc6a6e98e8d1fe","url":"https://jobsearcher.com/jobs/cb657e7c56cc6a6e98e8d1fe","canonicalUrl":"https://jobsearcher.com/jobs/cb657e7c56cc6a6e98e8d1fe","title":"Analyst Senior Implementation","description":"Job Responsibilities Senior-level SME and individual contributor delivering FIS imaging and distributed capture solutions across ImageCentre, Voyager, Chargeback Manager, DirectLink, CCX, FXD, DLM, and DLC platforms\nOperates as both Project Manager and Technical Analyst on small projects; lead Technical Analyst on larger, complex, multi-product cross-functional engagements\nSME designation expected on assigned platforms — provides authoritative guidance, solutioning, and escalation support to clients and internal teams\nClient-facing role requiring excellent communication, requirements translation, and stakeholder management with US-based banking clients\nMust work US business hours; after-hours and weekend support required for newly implemented clients for a minimum of 2 weeks post go-live\nFunctional & Domain Knowledge Excellent financial industry and item processing domain knowledge across banking and payments\nMerchant and mobile distributed capture workflows — end-to-end deposit lifecycle and exception handling\nBranch capture and teller capture workflows; sort pattern configuration within banking environments\nImage Cash Letter processing, Duplicate Detection, and Chargeback / Return Item Processing\nHost Integration knowledge; familiarity with banking ERP, check clearing, and remittance platforms\nPlatform & Application Knowledge ImageCentre — SME-level; installer, configuration, training, Duplicate Detection, and multi-version expertise\nVoyager — SME-level; Image Cash Letter (ICL) and Return Item Processing configuration and support\nChargeback Manager — SME-level; review and solution client chargeback and return item processing requirements\nCCX / FXD — merchant and mobile distributed capture; SME to strong resource depending on assignment\nDLM / DLC — distributed capture management; configuration and deposit lifecycle support\nDirectLink — product-to-product migrations, add-on/work order projects; Host Integration knowledge\nProject & Client Management Own and run small-scope projects end-to-end as both Project Manager and Technical Analyst\nLead Technical Analyst on large, multi-product, cross-functional implementation engagements\nReview client requirements and relay to appropriate technical resources where needed; coordinate cross-team delivery\nManage scope, escalations, and client expectations through go-live and stabilisation phases\nLead client calls, training sessions, and on-site (or remote) go-live and hypercare support\nUp to 25% travel to client sites for installation, training, and go-live support (profile-dependent)\nTechnical Skills Strong SQL knowledge — querying, data validation, troubleshooting, and implementation support across all platforms\nStrong to excellent item processing knowledge spanning merchant, mobile, teller, branch, and distributed capture channels\nExcellent sort pattern and logic knowledge — review, configure, validate, and optimise client capture requirements\nImage Cash Letter (ICL) and Return Item Processing — review client requirements and provide efficient, supportable solutions\nDeposit settlement and balancing knowledge across distributed capture environments (CCX/FXD/DLM/DLC)\nRequirements gathering, gap analysis, technical solutioning; product-to-product migration and add-on project delivery\nSoft Skills & Work Requirements SME-level depth on assigned platforms — mentors junior resources and provides cross-training\nExcellent training and documentation skills; contributes to standards, runbooks, and best-practice guidelines\nStrong written and verbal communication; presents solutions clearly to technical and non-technical stakeholders\nIndependent judgment and cross-team collaboration; ability to coordinate multiple resources under pressure\nMust be available to work US business hours (North America client base)\nAfter-hours and weekend availability required for minimum 2 weeks post go-live per new client\n\n#J-18808-Ljbffr","company":"TechDigital Group","rawCompany":"techdigital group","city":"Jacksonville","state":"FL","isRemote":false,"isActive":true,"createdAt":"2026-06-20T03:55:39.395Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"}],"industries":[{"code":"522320","title":"Financial Transactions Processing, Reserve, and Clearinghouse Activities","slug":"financial-transactions-processing-reserve-and-clearinghouse-activities"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"522110","title":"Commercial Banking","slug":"commercial-banking"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Analyst Senior Implementation","description":"Job Responsibilities Senior-level SME and individual contributor delivering FIS imaging and distributed capture solutions across ImageCentre, Voyager, Chargeback Manager, DirectLink, CCX, FXD, DLM, and DLC platforms\nOperates as both Project Manager and Technical Analyst on small projects; lead Technical Analyst on larger, complex, multi-product cross-functional engagements\nSME designation expected on assigned platforms — provides authoritative guidance, solutioning, and escalation support to clients and internal teams\nClient-facing role requiring excellent communication, requirements translation, and stakeholder management with US-based banking clients\nMust work US business hours; after-hours and weekend support required for newly implemented clients for a minimum of 2 weeks post go-live\nFunctional & Domain Knowledge Excellent financial industry and item processing domain knowledge across banking and payments\nMerchant and mobile distributed capture workflows — end-to-end deposit lifecycle and exception handling\nBranch capture and teller capture workflows; sort pattern configuration within banking environments\nImage Cash Letter processing, Duplicate Detection, and Chargeback / Return Item Processing\nHost Integration knowledge; familiarity with banking ERP, check clearing, and remittance platforms\nPlatform & Application Knowledge ImageCentre — SME-level; installer, configuration, training, Duplicate Detection, and multi-version expertise\nVoyager — SME-level; Image Cash Letter (ICL) and Return Item Processing configuration and support\nChargeback Manager — SME-level; review and solution client chargeback and return item processing requirements\nCCX / FXD — merchant and mobile distributed capture; SME to strong resource depending on assignment\nDLM / DLC — distributed capture management; configuration and deposit lifecycle support\nDirectLink — product-to-product migrations, add-on/work order projects; Host Integration knowledge\nProject & Client Management Own and run small-scope projects end-to-end as both Project Manager and Technical Analyst\nLead Technical Analyst on large, multi-product, cross-functional implementation engagements\nReview client requirements and relay to appropriate technical resources where needed; coordinate cross-team delivery\nManage scope, escalations, and client expectations through go-live and stabilisation phases\nLead client calls, training sessions, and on-site (or remote) go-live and hypercare support\nUp to 25% travel to client sites for installation, training, and go-live support (profile-dependent)\nTechnical Skills Strong SQL knowledge — querying, data validation, troubleshooting, and implementation support across all platforms\nStrong to excellent item processing knowledge spanning merchant, mobile, teller, branch, and distributed capture channels\nExcellent sort pattern and logic knowledge — review, configure, validate, and optimise client capture requirements\nImage Cash Letter (ICL) and Return Item Processing — review client requirements and provide efficient, supportable solutions\nDeposit settlement and balancing knowledge across distributed capture environments (CCX/FXD/DLM/DLC)\nRequirements gathering, gap analysis, technical solutioning; product-to-product migration and add-on project delivery\nSoft Skills & Work Requirements SME-level depth on assigned platforms — mentors junior resources and provides cross-training\nExcellent training and documentation skills; contributes to standards, runbooks, and best-practice guidelines\nStrong written and verbal communication; presents solutions clearly to technical and non-technical stakeholders\nIndependent judgment and cross-team collaboration; ability to coordinate multiple resources under pressure\nMust be available to work US business hours (North America client base)\nAfter-hours and weekend availability required for minimum 2 weeks post go-live per new client\n\n#J-18808-Ljbffr","datePosted":"2026-06-20T03:55:39.395Z","dateModified":"2026-06-20T03:55:39.395Z","hiringOrganization":{"@type":"Organization","name":"TechDigital Group","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Jacksonville","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"cb657e7c56cc6a6e98e8d1fe"},"url":"https://jobsearcher.com/jobs/cb657e7c56cc6a6e98e8d1fe"}}