911 Communication Officer II
About UsAbout Georgia TechGeorgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.Georgia Tech's Mission and ValuesGeorgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:1. Students are our top priority.2. We strive for excellence.3. We thrive on diversity.4. We celebrate collaboration.5. We champion innovation.6. We safeguard freedom of inquiry and expression.7. We nurture the wellbeing of our community.8. We act ethically.9. We are responsible stewards.Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.Job SummaryOperate the public safety radio, telephone and computer equipment; maintain communication with others and police personnel. Monitor alarm systems, receive calls, for service and information from public, and dispatch personnel to the scene to provide service and assistance. Input data into computer to create and maintain records of activities and services. Receive and input all incoming emergency and non-emergency telephone and radio messages to appropriate public safety personnel. Under the direct supervision of the Communications Supervisor, the communications officer receives the request for police, fire and emergency medical assistance from the public.ResponsibilitiesJob Duty 1 -Operate police radio, telephone, and computer equipment.Job Duty 2 -Maintain communication with Officers and public in emergency and non emergency situations.Job Duty 3 -Monitor burglar and fire alarms, CCTV, and card access systems, receive calls for service.Job Duty 4 -Dispatch appropriate personnel to the scene to provide service and assistance.Job Duty 5 -Input data into computer systems to create and maintain records of activities and services.Job Duty 6 -Perform other duties as assignedRequired QualificationsEducational RequirementsHigh school diploma, GED Certificate or Vocational School DiplomaOther Required QualificationsGeorgia POST Communication Officer Certification or the ability to obtain certification within 12 months.Required ExperienceOne to two years of job related experiencePreferred QualificationsPreferred Educational QualificationsTechnical Diploma, Associate's Degree or two years college course workProposed SalaryOffer Range: $17.38 - $23.64 Per HourKnowledge, Skills, & AbilitiesSKILLSexcellent verbal communications skills; ability to remain calm under stressful situations; solid working knowledge in dispatching, data compilation, data entry, regulations and lawsUSG Core ValuesThe University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.Equal Employment OpportunityGeorgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests.Other InformationThis is not a supervisory position.This position does not have any financial responsibilities.This position will not be required to drive.This role is not considered a position of trust.This position does not require a purchasing card (P-Card).This position will not travelThis position does not require security clearance.Background CheckSuccessful candidate must be able to pass a background check. Please visit http://policylibrary.gatech.edu/employment/pre-employment-screening