{"schemaVersion":"jobsearcher.job.v1","id":"ca87a859e920abfe9d29b4f7","url":"https://jobsearcher.com/jobs/ca87a859e920abfe9d29b4f7","canonicalUrl":"https://jobsearcher.com/jobs/ca87a859e920abfe9d29b4f7","title":"IT Technical Analyst","description":"Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation.Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic, Sealy and Stearns & Foster. We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur Sealy!Job Summary: We are currently seeking an exceptional candidate to be part of the IT Infrastructure team at Tempur Sealy. The individual who fills this position must be able to work both independently at times and in addition needs to be highly collaborative in a team environment. Soft skills and high energy and drive are as important as this individual's technical competency. The GSD team will look to this individual as a technical leader in driving continuous improvement in the technologies the team supports and deploys.\r\nThis individual will work directly to develop and improve collaboration and core end user technologies such as Microsoft Office 365, Active Directory\\Group Policies, Endpoint Management (Intune), System Center (SCOM, SCCM), CCTV, Teams Rooms, and ServiceNow to name a few. In addition, at times this individual will work directly with end users by resolving their operational issues in a timely manner with the highest level of quality and service. To support these goals, this position will interface heavily with the other IT support team members as follows: Application AnalystsSystems AnalystsBusiness AnalystsServer AdministratorsNetwork AnalystsSecurity & Compliance Analysts\r\nThis position may interface externally with outside vendors.Essential Duties, Responsibilities, and Key Results Area:\r\nManage SCCM includes software deployment, OS Patching and security compliance of windows endpoints.\r\nHave knowledge of or willingness to learn Endpoint Management (Intune)\r\nUnderstand basic hardware and software architecture\r\nUnderstand shrink-wrap application functionality (packaged/off-the-shelf application functionality)\r\nApply/specify software patches/virus protection\r\nCreate and maintain appropriate systems and user documentation\r\nTimely and effective communication of production support issues\r\nDemonstrate working knowledge of essential PC software (e.g., Microsoft Office Suite)\r\nEducates customers\r\nDemonstrate the use of good prioritization and time management skills\r\nDemonstrate active listening through acknowledgement and application of information received\r\nCompose written documents at an appropriate level of detail that express ideas in a clear and concise manner\r\nStrong verbal and written communication\r\nWorks effectively with people that have different views\r\nDisplays a sense of urgency\r\nEnforce software license compliance\r\nBalance the need for speed with quality\r\nKeeps people up to date with information\r\nPersist in efforts\r\nDeliver high-quality work at a task level and demonstrate good follow-up skills\r\nConstructively probe and question to gather information, ensure input from all members of the team, and build momentum toward decision making and action plans\r\nIncident Service Level Attainment\r\nFollow through and attention to detail\r\nMentoring of more junior GSD staff\r\nCompletion of any tasks assigned (e.g. PC build, image, etc.)\r\nQuality of work which leads to optimal system performance, availability, and data integrity\r\nOn time delivery of project work\r\nQuality of solution delivered in terms of industry best practices to achieve operational sustainability and reliability\r\nGeneration of new ideas/methods for improving the effectiveness of Tempur Sealy's end user and collaboration infrastructure and delivery of those ideas\r\nRecommend the most cost beneficial infrastructure solutions based on strategy\r\nDesign and implementation skills to lead new projects\r\nMonitoring of current and new technologiesOther primary duties and responsibilities include the following; however, Management reserves the right to assign or reassign other appropriate duties to this job at any time. This document excludes the marginal functions of the position that are incidental to the performance of fundamental job duties.Ideal Candidate Possesses These Attributes:\r\nStrives for timely resolution of issues\r\nHas the ability to work with all types of users in all types of situations\r\nQuality driven to ensure end user satisfaction\r\nContinuously endeavors to learn applicable technology in order to better support the end users\r\nPossesses excellent collaboration and communication skills\r\nSelf-motivated and independent with very little supervision\r\nDriven to achieve project and task success for on time delivery meeting objectives\r\nHighly collaborative with strong interpersonal skills to effectively interact with a wide range of individuals from Sr. Managers, Business users, and other IT professionals\r\nDetermined to set the bar for excellence for quality in delivery and planning\r\nEnsures technology delivered is well planned for Operational sustainability and reliabilitySalary Range: $62,000-$88,000Qualifications:\r\nBachelor's degree in information technology or related field or equivalent IT related experience\r\nMinimum 3 Years of experience in a similar technical role\r\nTo perform this job successfully, the employee must be capable of performing each essential duty and responsibility satisfactorily. The requirements herein are the minimum levels of knowledge, skills, and/or abilities required.Work Environment/Physical Requirements: Fast-paced corporate office environment. Some stress may occur. Regular travel is not expected in this position; however, travel around scheduled projects such as program rollouts may be necessary.\r\nThe work environment and physical demands characteristics are representative of those an employee encounters while performing the essential duties, responsibilities, and key results of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties, responsibilities, and key results outlined herein.Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.","company":"Tempur Sealy","rawCompany":"tempur sealy","city":"Trinity","state":"NC","isRemote":false,"isActive":false,"createdAt":"2026-04-10T01:45:21.933Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Technical Analyst","description":"Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation.Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic, Sealy and Stearns & Foster. We hire people who have a passion for helping others find their best night's sleep. No matter what stage of your career, you can build your future at Tempur Sealy!Job Summary: We are currently seeking an exceptional candidate to be part of the IT Infrastructure team at Tempur Sealy. The individual who fills this position must be able to work both independently at times and in addition needs to be highly collaborative in a team environment. Soft skills and high energy and drive are as important as this individual's technical competency. The GSD team will look to this individual as a technical leader in driving continuous improvement in the technologies the team supports and deploys.\r\nThis individual will work directly to develop and improve collaboration and core end user technologies such as Microsoft Office 365, Active Directory\\Group Policies, Endpoint Management (Intune), System Center (SCOM, SCCM), CCTV, Teams Rooms, and ServiceNow to name a few. In addition, at times this individual will work directly with end users by resolving their operational issues in a timely manner with the highest level of quality and service. To support these goals, this position will interface heavily with the other IT support team members as follows: Application AnalystsSystems AnalystsBusiness AnalystsServer AdministratorsNetwork AnalystsSecurity & Compliance Analysts\r\nThis position may interface externally with outside vendors.Essential Duties, Responsibilities, and Key Results Area:\r\nManage SCCM includes software deployment, OS Patching and security compliance of windows endpoints.\r\nHave knowledge of or willingness to learn Endpoint Management (Intune)\r\nUnderstand basic hardware and software architecture\r\nUnderstand shrink-wrap application functionality (packaged/off-the-shelf application functionality)\r\nApply/specify software patches/virus protection\r\nCreate and maintain appropriate systems and user documentation\r\nTimely and effective communication of production support issues\r\nDemonstrate working knowledge of essential PC software (e.g., Microsoft Office Suite)\r\nEducates customers\r\nDemonstrate the use of good prioritization and time management skills\r\nDemonstrate active listening through acknowledgement and application of information received\r\nCompose written documents at an appropriate level of detail that express ideas in a clear and concise manner\r\nStrong verbal and written communication\r\nWorks effectively with people that have different views\r\nDisplays a sense of urgency\r\nEnforce software license compliance\r\nBalance the need for speed with quality\r\nKeeps people up to date with information\r\nPersist in efforts\r\nDeliver high-quality work at a task level and demonstrate good follow-up skills\r\nConstructively probe and question to gather information, ensure input from all members of the team, and build momentum toward decision making and action plans\r\nIncident Service Level Attainment\r\nFollow through and attention to detail\r\nMentoring of more junior GSD staff\r\nCompletion of any tasks assigned (e.g. PC build, image, etc.)\r\nQuality of work which leads to optimal system performance, availability, and data integrity\r\nOn time delivery of project work\r\nQuality of solution delivered in terms of industry best practices to achieve operational sustainability and reliability\r\nGeneration of new ideas/methods for improving the effectiveness of Tempur Sealy's end user and collaboration infrastructure and delivery of those ideas\r\nRecommend the most cost beneficial infrastructure solutions based on strategy\r\nDesign and implementation skills to lead new projects\r\nMonitoring of current and new technologiesOther primary duties and responsibilities include the following; however, Management reserves the right to assign or reassign other appropriate duties to this job at any time. This document excludes the marginal functions of the position that are incidental to the performance of fundamental job duties.Ideal Candidate Possesses These Attributes:\r\nStrives for timely resolution of issues\r\nHas the ability to work with all types of users in all types of situations\r\nQuality driven to ensure end user satisfaction\r\nContinuously endeavors to learn applicable technology in order to better support the end users\r\nPossesses excellent collaboration and communication skills\r\nSelf-motivated and independent with very little supervision\r\nDriven to achieve project and task success for on time delivery meeting objectives\r\nHighly collaborative with strong interpersonal skills to effectively interact with a wide range of individuals from Sr. Managers, Business users, and other IT professionals\r\nDetermined to set the bar for excellence for quality in delivery and planning\r\nEnsures technology delivered is well planned for Operational sustainability and reliabilitySalary Range: $62,000-$88,000Qualifications:\r\nBachelor's degree in information technology or related field or equivalent IT related experience\r\nMinimum 3 Years of experience in a similar technical role\r\nTo perform this job successfully, the employee must be capable of performing each essential duty and responsibility satisfactorily. The requirements herein are the minimum levels of knowledge, skills, and/or abilities required.Work Environment/Physical Requirements: Fast-paced corporate office environment. Some stress may occur. Regular travel is not expected in this position; however, travel around scheduled projects such as program rollouts may be necessary.\r\nThe work environment and physical demands characteristics are representative of those an employee encounters while performing the essential duties, responsibilities, and key results of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties, responsibilities, and key results outlined herein.Tempur Sealy is proud to be an Equal Employment Opportunity and Affirmative Action employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based upon race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.","datePosted":"2026-04-10T01:45:21.933Z","dateModified":"2026-04-10T01:45:21.933Z","hiringOrganization":{"@type":"Organization","name":"Tempur Sealy","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Trinity","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"ca87a859e920abfe9d29b4f7"},"url":"https://jobsearcher.com/jobs/ca87a859e920abfe9d29b4f7"}}