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Our team creates and supports several existing ML products such as a customer support generative AI chatbot, semantic search, error identification, customer support dashboards, etc.
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Here are some Medium posts from the team: How AI Text Generation Models Are Reshaping Customer Support at Airbnb, Task-Oriented Conversational AI in Airbnb Customer Support.
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Partner directly with a Cash App customer support team, working closely with operations, engineers, and machine learning. Previous exposure to or interest in customer support problems would be great to have.
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We want customer support to be a key reason why people trust Cash App with their money. Define the product strategy, roadmap, and prioritization end-to-end across the entire support from customer channel experience and automation to agent tools.
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Foundation, the Company contributed more than $200 million in food and financial support, including more than $40 million through our Nourishing Neighbors Program to ensure those living in our communities and those impacted by disasters have enough to eat.
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Develop strong customer champions and advocates Drive and execute customer renewals What we’re looking for: 5+ years experience in compliance and risk related fields such as information security, compliance, risk management, third-party risk management, auditing and assurance, and data privacy.
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The role of a Customer Strategy Director at Cresta is senior-level position where you’ll partner externally with Cresta’s largest and most strategic customers as well as cross-functionality internally with Cresta’s Sales and Customer Success teams.
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3+ years of hands-on business intelligence experience, working in a customer-facing technical role (customer success, consulting or pre-sales) Clear communication style and the ability to explain complex technical issues in a simple manner, adapting to the knowledge level of the customer.
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What you'll doDrive the customer support functionRespond to customer queries in a timely and accurate way via email, phone, and chatProblem-solve customer issues and recommend optimal solutions.
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Whole U: Fully paid memberships for meditation/mindfulness, therapy/coaching visits, financial planning, fertility and family building, maternity and newborn care, parenting and pediatrics, menopause care, breastmilk shipping, and caregiving support.
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Strategic Partner Manager, Channel Partner, Google Customer Solutions. Manager, Key Accounts Customer Success / CRM. Key Account Manager, SEG & Ingles (Food and Beverage Sales Team) TikTok Shop - Category Manager - Food, Beverage & Health (Key Accounts.
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Work in partnership with the cloud support and operations teams to create features that support the growth and empowerment of Crusoe Cloud's business. Collaborate closely with tooling and customer success teams to design and develop advanced tooling solutions for Crusoe Cloud.
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Software Admin or Technical Customer Support Expert with 1+ years managing Security Tools, MacOS, Windows, Linux, &/or Cloud infrastructure. Provide recommendations and support for insider threat programs.
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Provide technical support and training to medical staff on the proper operation and handling of medical equipment. Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an alternative, appropriate documentation that will support either a medical or religious exemption.
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Peer Support Specialist, Peer Recovery, Peer Employment Training, PET, Peer Employment, Peer Workforce. Certified Peer Specialist and/or completed Peer Support Training OR Successful completion of Peer Support Training / Certified Peer Specialist or Peer Employment Training within one (1) year of hire.
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customer support jobs Title: technical support specialist Company: Dentsu Mcgarry Bowen Llc in San Francisco, CA
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