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Additionally, the representative will manage inbound and outbound calls, handle escalated issues, update information in our CRM, and deliver outstanding customer service. + Manage a high volume of inbound and outbound calls to update our clients.
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Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary.
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Handling inbound customer service calls. Processing inbound sales calls. Taking inbound or placing outbound collections calls. Previous Call Center or Customer Service experience preferred but not required.
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Deliver client services/outbound calls/inbound calls to acquire new relationships and deepen existing relationships through the cross-sell of relevant products and services while delivering remarkable client experience.
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The Benefits Service Representative is responsible for providing customer service to employees calling into the benefits hotline. Manage high volume of inbound calls in a courteous and timely manner.
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Handle inbound and outbound customer calls, emails, and inquiries with professionalism and courtesy. We are seeking a dedicated and customer-focused individual to join our fast-paced team as a Customer Service Representative in our high-volume call center.
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As a Bilingual Fraud Customer Service Representative, you will be responsible for the resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center.
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Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails. The Dot Corp is a printing, fulfillment, mailing, and digital solutions service company located in Orange county.
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Handle inbound calls with the goal of increasing business through customer satisfaction, and customer retention. Handle 50-70 inbound calls daily in a fast paced environment.
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Answer inbound calls and provide excellent customer service. Experience in a call center customer service environment is required. Must be able to answer inbound calls in a timely and professional manner.
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Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims. Take an active role in selling Graybar goods and services on inbound calls.
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Inquiries may come in the form of inbound calls, emails, or faxes. Previous experience in the Hospitality Industry or in Customer Service preferred. Handle sensitive calls in a respectful and patient manner.
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Manage inbound and outbound phone calls in a timely manner. Previous experience in a customer service role. Communicate with all external service providers, vendors, and carriers to support Preferred Depot.
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