{"schemaVersion":"jobsearcher.job.v1","id":"c9e8a051c23820fd0ce1ccc8","url":"https://jobsearcher.com/jobs/c9e8a051c23820fd0ce1ccc8","canonicalUrl":"https://jobsearcher.com/jobs/c9e8a051c23820fd0ce1ccc8","title":"Customer Operations Coordinator","description":"Date: Jul 28, 2026\n\nLocation: Springfield, NJ, US, 07081\n\n#job-location.job-location-inline { display: inline; }\n\nCompany: PSEG\n\nRequisition: 83973\n\nPSEG Company: Public Service Electric & Gas Co.\n\nSalary Range: $ 57,800 - $ 86,600\n\nWork Location Category: Hybrid Fixed\n\nWe’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more efficiently and it’s safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day.\nHere, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued.\n\nWe offer a flexible work environment designed to balance employee needs with collaboration and operational excellence. Roles fall into two categories:\n\nOnsite: Employees work onsite daily.\nHybrid: A blend of remote and onsite work, with at least three onsite days per week required.\nAs an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits from day one, designed to support your total well-being: medical, dental, vision, parental leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off.\n\nMore than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team.\n\nPSEG is not offering visa sponsorship for this position.\n\nJob Summary\n\nAt this time, only current PSEG employees are being considered.\n\nPerform detail-oriented administrative and operational duties to support Field & Metering, Billing, and Customer Contact operations.\n\nJob Responsibilities\n\nPerform a variety of detailed-oriented duties supporting PSE&G's Customer Care businesses including: Field & Metering Operations, Billing, Customer Contact, Perform SAP/CCS/EMPOWER data entry and Qualifications for Promotion job placement, service entry and purchase order creation and maintenance, allocation of Purchase Card charges, handle administrative duties such as maintaining appointments and organizing meetings/events.\n\nPrepare correspondence, maintain records, create and maintain charts, spreadsheets and databases for multiple lines of business.\nRespond to a wide variety of requests by researching information and conducting analysis.\nCoordinate on-call schedule with Electric Distribution, working with issues that are often sensitive in nature.\nTrack work assignments to ensure timely completion.\nMaintain personnel files, local files and confidential correspondence; Time Reporting in SAP.\nCross-train colleagues and back up as needed.\nJob Specific Qualifications\nHigh school diploma or GED.\nMinimum 2 years of related professional work experience.\nAble to work with minimal guidance demonstrating judgment, attention to detail and effective time management.\nStrong oral and written communication skills. Able to communicate effectively with all levels of the organization.\nProven ability to perform multiple tasks and assignments. Ability to maintain confidential information.\nAptitude for learning new software programs.\nMust possess a high degree of initiative, professionalism and self-motivation in identifying and accomplishing tasks.\nProven ability to meet deadlines and work under pressure.\nMust possess and maintain a valid driver’s license.\nAble to work core hours and overtime as required, travel to various work locations within Customer Care, as needed.\n\nDesired\n\nBachelor’s degree, Associates' degree or some college level/continuing education courses.\nProven proficiency in the use of SAP, SAP/CCS.\n\nSome positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).\n\nAs an employee of PSEG, you should be aware that during emergency restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.\nFor all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing.\nEmployees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.\n\nIf you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI, you will be treated as a new hire. Please note that as a new hire to PSEG, your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly, for PSEG employees who accept job opportunities with PSEGLI, your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI.\n\nPSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.\nPSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.\nIf you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.\nADDITIONAL EEO INFORMATION (Click link below)\nKnow your Rights: Workplace Discrimination is Illegal\n\nNearest Major Market: New York City\nNearest Secondary Market: Newark\nJob Segment: Testing, Operations Manager, SAP, Technology, Operations, Customer Service","company":"Pseg","rawCompany":"pseg","city":"Springfield","state":"NJ","isRemote":false,"isActive":false,"createdAt":"2026-08-04T22:49:28.464Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"},{"code":"43-5061.00","title":"Production, Planning, and Expediting Clerks","slug":"production-planning-and-expediting-clerks"}],"industries":[{"code":"221122","title":"Electric Power Distribution","slug":"electric-power-distribution"},{"code":"221210","title":"Natural Gas Distribution","slug":"natural-gas-distribution"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Operations Coordinator","description":"Date: Jul 28, 2026\n\nLocation: Springfield, NJ, US, 07081\n\n#job-location.job-location-inline { display: inline; }\n\nCompany: PSEG\n\nRequisition: 83973\n\nPSEG Company: Public Service Electric & Gas Co.\n\nSalary Range: $ 57,800 - $ 86,600\n\nWork Location Category: Hybrid Fixed\n\nWe’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more efficiently and it’s safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day.\nHere, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued.\n\nWe offer a flexible work environment designed to balance employee needs with collaboration and operational excellence. Roles fall into two categories:\n\nOnsite: Employees work onsite daily.\nHybrid: A blend of remote and onsite work, with at least three onsite days per week required.\nAs an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits from day one, designed to support your total well-being: medical, dental, vision, parental leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off.\n\nMore than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team.\n\nPSEG is not offering visa sponsorship for this position.\n\nJob Summary\n\nAt this time, only current PSEG employees are being considered.\n\nPerform detail-oriented administrative and operational duties to support Field & Metering, Billing, and Customer Contact operations.\n\nJob Responsibilities\n\nPerform a variety of detailed-oriented duties supporting PSE&G's Customer Care businesses including: Field & Metering Operations, Billing, Customer Contact, Perform SAP/CCS/EMPOWER data entry and Qualifications for Promotion job placement, service entry and purchase order creation and maintenance, allocation of Purchase Card charges, handle administrative duties such as maintaining appointments and organizing meetings/events.\n\nPrepare correspondence, maintain records, create and maintain charts, spreadsheets and databases for multiple lines of business.\nRespond to a wide variety of requests by researching information and conducting analysis.\nCoordinate on-call schedule with Electric Distribution, working with issues that are often sensitive in nature.\nTrack work assignments to ensure timely completion.\nMaintain personnel files, local files and confidential correspondence; Time Reporting in SAP.\nCross-train colleagues and back up as needed.\nJob Specific Qualifications\nHigh school diploma or GED.\nMinimum 2 years of related professional work experience.\nAble to work with minimal guidance demonstrating judgment, attention to detail and effective time management.\nStrong oral and written communication skills. Able to communicate effectively with all levels of the organization.\nProven ability to perform multiple tasks and assignments. Ability to maintain confidential information.\nAptitude for learning new software programs.\nMust possess a high degree of initiative, professionalism and self-motivation in identifying and accomplishing tasks.\nProven ability to meet deadlines and work under pressure.\nMust possess and maintain a valid driver’s license.\nAble to work core hours and overtime as required, travel to various work locations within Customer Care, as needed.\n\nDesired\n\nBachelor’s degree, Associates' degree or some college level/continuing education courses.\nProven proficiency in the use of SAP, SAP/CCS.\n\nSome positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).\n\nAs an employee of PSEG, you should be aware that during emergency restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.\nFor all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing.\nEmployees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.\n\nIf you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI, you will be treated as a new hire. Please note that as a new hire to PSEG, your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly, for PSEG employees who accept job opportunities with PSEGLI, your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI.\n\nPSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.\nPSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.\nIf you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.\nADDITIONAL EEO INFORMATION (Click link below)\nKnow your Rights: Workplace Discrimination is Illegal\n\nNearest Major Market: New York City\nNearest Secondary Market: Newark\nJob Segment: Testing, Operations Manager, SAP, Technology, Operations, Customer Service","datePosted":"2026-08-04T22:49:28.464Z","dateModified":"2026-08-04T22:49:28.464Z","hiringOrganization":{"@type":"Organization","name":"Pseg","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Springfield","addressRegion":"NJ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"c9e8a051c23820fd0ce1ccc8"},"url":"https://jobsearcher.com/jobs/c9e8a051c23820fd0ce1ccc8"}}